Office of Emergency Management
During disasters or large scale incidents the Butte County OEM coordinates the overall response through the Emergency Operations Center (EOC). When activated, the EOC provides a central location for responding and supporting agencies to collaborate response and recovery efforts in order to effectively and efficiently provide information and deploy resources. In non disaster times the Butte County OEM supports and coordinates disaster planning, community preparedness, mitigation, and training.
Butte County Local Assistance Center for Wall Fire

The Local Assistance Center connects residents whose homes were damaged or destroyed in the Wall Fire with resources needed to recover and rebuild. Residents can come to the Local Assistance Center to learn if their home was damaged by the fire. Residents should bring any form of identification they have available. A form of identification with a photo and the property address would be ideal if it is available.


Oroville Municipal Auditorium, 1200 Myers Street, Oroville, CA

Hours of Operation

Wednesday, July 12, 2017 – Saturday, July 15, 2017, 10:00 am to 7:00 pm

Service Providers

The following Butte County Departments, State of California Agencies, community-based organizations, and service provides have representatives in the Butte County Local Assistance Center.

Butte County Departments and Offices

  • County Assessor – learn about property tax relief for damaged structures.
  • Behavioral Health – crisis services.
  • Butte County Sheriff’s Office – assisting with notification of damaged homes and providing evacuation and road closure information to help residents go home.
  • County Clerk/Elections – documents and birth certificates.
  • Development Services Building Division
  • Department of Employment and Social Services– assistance replacing lost food for CalFresh recipients, replace lost cards for CalFresh and Medical, as well as Veterans Services.
  • Public Health
    • Animal Services - arrange for temporary, extended sheltering of your animals.
    • Environmental Health Division - wells, septic systems, and hazard materials. 

State of California Agencies 

  • Contractor’s State License Board- be aware of scams (use a licensed contractor).
  • Franchise Tax Board- copies of Tax Returns.
  • Department of Motor Vehicles- replace ID/claim, lost vehicles.
  • California Department of Insurance- Home Inventory Guide/Claims
  • EDD-Unemployment Insurance
  • Board of Equalization- fire fee exemption/business extensions 


  • Butte County Office of Education is available to assistance with school enrollment for displaced students and preschool enrollment for low income eligible families. 

Community Based Organizations

  • Christian Aid Ministries-Rapid Response Team
  • Veteran’s Resource Center
  • Butte County 211
  • Red Cross
  • Salvation Army

Service Providers

  • AAA
  • Farmers Insurance
  • ATT

Wall Fire Recovery Information

FEMA Fire Recovery Document - After the Fire! Returning to Normal

Property Tax Relief for Properties Damaged or Destroyed by Fire

Property tax relief may be available to those taxpayers whose properties have been damaged or destroyed by the Wall Fire. The Revenue and Taxation Code provides that if a calamity such as a fire, flooding, earthquake or wind damages or destroys taxable property and the county has passed an ordinance that allows property tax relief to owners of damaged or destroyed property, the property owner may be eligible for property tax relief. The property will be reappraised to reflect its damaged condition and the taxes will be refunded. When the property is rebuilt, provided it is rebuilt in a like or similar manner, the values return to the pre-damaged state as if no calamity had occurred. This property tax relief is available to owners of real property, business equipment and fixtures, orchards and agricultural groves, boats, aircraft and certain mobilehomes, but not property that is not assessed on the property tax rolls.

If you believe you may qualify for calamity relief due to fire damage or any other type of calamity relief, contact the Butte County Assessor’s Office at 530.538.7721 between 9:00 a.m. and 5:00 p.m. or by email Calamity claims must be filed within one year of the date of the damage.

Butte 2-1-1: links to free and low-cost community resources

If you and your family need help and support, you can call 2-1-1 and get connected to local programs and resources that offer immediate help. Call 2-1-1 for assistance with food, clothing, shelter, diapers, formula, children’s toys, mental health care, prescriptions and medication, transportation on the B-Line, and many other health and human services. Butte 2-1-1 specialists are here to help you 24 hours a day. Your call is free and confidential; we offer caring live support for you and your family. You can also text 2-1-1 to ask about available resources. Just text your zip code to 898211 and a 2-1-1 specialist will reply. 2-1-1 phone assistance is also available in Spanish and other languages.

Sign up for Emergency Mass Notifications.

Emergency Mass Notification

Contact the Butte County Sheriff's Office, if you have trouble registering your address for notifications.


 Contact OEM

Butte County OEM
Phone:    530.552.3333
Fax:        530.538.7120


 Location and Hours

Butte County OEM
25 County Center Drive,
Suite 213
Oroville, CA 95965

Office Hours:
Monday - Friday
8:00am to 5:00pm

Excludes Holidays