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Assessor

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1. What is a supplemental assessment?

Supplemental assessments are one-time only assessments which supplement the regular annual assessment. They are created each time a property is reappraised due to a change in ownership or new construction. They are based on the difference between the prior and the new assessment. This/these bill(s) or refund(s) may cover from 1 to 17 months.

2. What is the lien date?

The lien date is the date the assessment becomes a lien on the property. All taxable property is put on the assessment roll as of this date. In the case of construction in progress, the value reflected is that of its stage of completion on lien date. New legislation has established January 1st as the lien date for future tax rolls (from 1967 to 1996, the lien date was March 1).

3. If I add on to my home, will the whole property be appraised?

No. Only the newly constructed portion will be assessed at its current value. The original portion will retain its adjusted base value.

4. If I build a new home and I do all the labor, will my actual cost be the taxable value?

No, not necessarily. The newly constructed home must be assessed at its market value. The market value includes all cost components, including material, labor, overhead, and profit, as though it were available for sale on the open market.

5. How come my neighbor's and my tax bills are different when the houses are the same?

Proposition 13, passed by the voters in June 1978, requires that the base value of a property be established as of the date of change of ownership, or as of the date of completion of new construction. If you and your neighbor purchased your properties in different years or have different construction dates, your base values reflect different market values.

6. I had a boat which I sold in March or a business I transferred in April. Do I still owe the taxes for the next fiscal year?

Yes. If you owned a boat or a business on the lien date, the taxes are your responsibility for the subsequent year.

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Assessor - Decline in Value

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1. My property value was reduced under Proposition 8. Now the assessment has increased. Why?

Proposition 8 provides that your taxable value does not exceed the current market value of the property. Once a value is reduced under Proposition 8, it is reviewed annually and adjusted, according to the market value. Once the market value exceeds the adjusted base value, it will be restored to the adjusted base value.

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Auditor-Controller

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1. Who collects my property taxes?

Property taxes are collected by the County, although they are governed by California State law. The Tax Collector of Butte County collects taxes on behalf of the following entities: the County, the County's 5 incorporated cities, all school districts, and all other taxing agencies located in the County, including special districts (e.g., flood control districts, reclamation districts, park districts). Upon collection of these taxes by the County, appropriate distribution is made to the various taxing agencies.

2. How is the amount of my property taxes determined?

Computation of Taxes: The process of determining your property taxes involves the efforts of 3 County offices: the County Assessor, the County Auditor/Controller, and the County Tax Collector, who work in conjunction to produce and account for your property taxes. In order for the amount of your taxes to be determined, the County Assessor must first assess the value of your property. Generally, the assessed value is the cash or market value at the time of purchase. This value increases not more than 2% per year until the property is sold or any new construction is completed, at which time it must be reassessed. For more information on how the assessed value is determined, contact the Assessor's Office at 530-538-7721.

After the Assessor has determined the property value, the Auditor-Controller applies the appropriate tax rates, which include the general tax levy, locally voted special taxes, and any city or district direct assessments. The general tax levy is determined in accordance with State law and is limited to $1 per $100 of assessed value of your property. Special taxes and district assessments are passed by vote. After applying the tax rates and direct charges, the Auditor-Controller calculates the total tax amount.

Finally, the Tax Collector prepares property tax bills based on the Auditor-Controller's calculations, distributes the bills, and then collects the taxes.

3. Do I have any recourse if I disagree with the valuation placed on my property by the Assessor?

Tax Payers Rights: If you disagree with the valuation placed on your property, you may take the matter up with the Assessor to see if that office will change the valuation. Additionally, the Board of Supervisors has established several Assessment Appeals Boards for the purpose of resolving valuation problems. Appeals on regular assessments must be filed each year between July 2 and September 15 (valuation information is available July 1 at the Assessor's Office). Appeals on corrected assessments, escaped assessments (assessments that did not take place when they should have), or supplemental assessments must be filed no later than 60 days from the mailing date of the corrected, escaped, or supplemental tax bill.

If you choose to appeal your assessment, you should still pay your tax installments in full by the appropriate deadlines; otherwise, you may incur penalties while the case is in appeals. If your appeal is granted, a refund will be issued to you. Appeals applications and further information about the appeals process can be obtained by calling 530-538-7721.

4. I have recently purchased property. What are my responsibilities as far as taxes are concerned?

New Owner Information: As a new owner, you are responsible for any taxes that were not paid as of the time escrow closed. Even though taxes are prorated between the buyer and seller during escrow and proper credit is given to each, the actual taxes may not have been paid to the Tax Collector by that time. You should read your escrow papers and/or title report to determine if any portion of the annual taxes were paid by the previous owner before the close of escrow.

Annual tax bills, which can be paid in two installments, are mailed once a year by November 1. Since the bill contains payment stubs for both installments, this is the only bill regularly mailed each year by the Tax Collector. Depending on when the ownership change is placed on the tax roll, the annual tax bill could be sent either to the previous owner or directly to you. If there are any remaining unpaid taxes, and if you did not receive an annual tax bill from either the previous owner or the Tax Collector, you should contact the Tax Collector immediately and request one. It is your responsibility to obtain the bill. State law stipulates that failure to receive a bill does not permit the Tax Collector to excuse penalties on late payments.

In addition to annual taxes, you will probably be responsible for paying Supplemental Property Taxes. Any time property is sold or improved, the value of the property is reassessed. If the property has been reassessed at a higher value, you will receive one or more supplemental tax bills in addition to the annual bill mentioned above. If the property has been reassessed at a lower value, you will receive a refund.

5. Will I receive a tax bill if I pay my taxes through an impound account?

If your taxes are paid through an impound account (i.e. included with your mortgage payment), your lender will receive your annual tax bill, and you will receive an informational copy. Supplemental tax bills, however, are not sent to your lender, but are mailed directly to you. It is your responsibility to contact your lender to determine who will pay the supplemental tax bill.

6. What does my annual tax bill tell me?

The annual tax bill identifies the following:

• The owner of record as of January 1.
• The property location and description.
• The assessed value of the property.
• The amount and type of exemption, if applicable.
• The amount of taxes due on the first and second installments, as well as the total taxes due.
• A breakdown of the types of taxes being collected, including the general tax levy (the constitutional 1% levy), locally voted special taxes, and city or district direct assessments.
• If your bill carries the legend "Defaulted Taxes", this is an indication that there are prior-year delinquent taxes, which are not included in your bill. Contact the Tax Collector to determine what is delinquent at 530-538-7701.

7. When are my annual taxes due?

You may pay your annual tax bill in two installments. The first installment is due November 1 and becomes delinquent at 5 pm on December 10, and the second installment is due February 1 and becomes delinquent at 5 pm on April 10. You may, however, elect to pay the entire bill when you pay the first installment. If you itemize your income taxes, this may be an advantage to you when calculating the deduction on your federal and state income taxes. Supplemental tax bills are mailed throughout the year and, therefore, may not be due or delinquent at the same time as your annual tax bill.

8. What do you mean by new construction or change of ownership?

Typically, new construction is any substantial addition to real property (e.g. adding a new room, pool, or garage) or any substantial alteration which restores a building, room, or other improvement to the equivalent of new (e.g. completely renovating an outdated kitchen). Most changes in ownership caused by the sale of property result in reassessment. However, interspousal transfers, the transfer, sale, or inheritance of property between parents and their children, and the addition of joint tenants do not result in the reappraisal of property values.

Furthermore, homeowners over the age of 55 years who sell their principal residence and purchase a replacement dwelling within two years that is of equal or lesser market value and is located in the same county are eligible to transfer the pre-sale assessed value of their original property to the replacement dwelling. For further information or claim forms, please contact the office of the Assessor at 530-538-7721.

9. What happens when the Assessor reassesses my property?

The Assessor first determines the new value of the property based on current market values. The Assessor then calculates the difference between the new value (set at the time of purchase or completion of new construction) and the old value (set on January 1 of the previous fiscal year). The result is the supplemental assessment value. Once the new assessed value of your property has been determined, the Assessor will send you a notification of the amount to be assessed.

Example: New value at date of purchase or completion of new construction $120,000 Assessed value for current fiscal year- 100,000 Supplemental assessment value will be $ 20,000 This reassessment usually results in an increase in property value, in which case your supplemental taxes will be calculated by the Auditor-Controller based on the change in value, and one or more supplemental tax bills will be created and mailed to you by the Tax Collector.

However, in some instances the reassessment results in a reduction in value, in which case a refund will be prepared by the Auditor-Controller and mailed to you. A reduction in value will not reduce the amount due on the annual tax bill. The annual tax bill must be paid in the amount originally billed.

10. What do I do with my debris check?

If you had elected to participate in the Government Sponsored Debris and/or Tree Removal program and have received a check from your insurance company specific to Debris or Tree removal, please complete the Debris/Tree Removal Payment Form (PDF). Please endorse your check and mail it along with the completed form to:
Butte County Administration
25 County Center Drive
Suite 200
Oroville, CA 95965

The Administration office is open from 8 am to 5 pm, Monday through Friday if your prefer to bring it in person.

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Auditor-Controller - El Medio Fire Protection District

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1. Is El Medio fully dissolved? What next?

• Although El Medio Fire Protection District (EMFPD) is technically dissolved, Butte County was named as the successor agency in order to wind down their affairs.
• Only after Butte County has completed winding down their affairs would we have further information that we would be able to provide. 
• All Direct Assessments associated with EMFPD are eliminated and will not be placed on the tax bills beginning in tax year 2022/2023 and all future years.

2. Local Agency Formation Commission (LAFCo) Resolution No. 11 2022/23 - Dissolution of EMFPD

• Click to View LAFCo Resolution #11 2022/2023, regarding the dissolution of the El Medio Fire District
• Click to View General Claim Form

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Behavioral Health - Full Service Partnership

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1. How is Full Service Partnership (FSP) monitored and funded?

Every three years, the Mental Health Services Act (MHSA) Coordinator and team compiles a comprehensive program report and expenditure plan that includes the department’s vision of potential changes and how it envisions implementing those changes over the next three years. The plan also lists every program that includes any MHSA funding and provides a program data summary of the services provided. In the subsequent years, an annual update to that plan must be completed. The annual update includes the progress toward the proposed changes and any other notable updates to the overall programs. Again, each update also includes a program summary report of all MHSA-funded programs. Seventy-five percent (75%) of the MHSA funding that the Department receives goes toward the Community Services and Supports (CS&S) programs. It is required that fifty-one percent (51%) of the CS&S budget be utilized in Full-Service Partnership programs.

2. What is Full Service Partnership (FSP)?

A Full Service Partnership is “the collaborative relationship between the County and the client, and when appropriate the client’s family, through which the County plans for and provides the full spectrum of community services so that the client can achieve the identified goal." (California Code of Regulations, Title 9, Section 3200.130). In Butte County, there are currently two internal FSP programs. Support, Engagement, Advocacy, Recovery, Community and Housing (SEARCH) provides services for adults (ages 26 to 59 years) and older adults (ages 60+ years) while the Youth Intensive Program (YIP) provides services to transition age youth (ages 16 to 25 years) and children (ages 0 to 15 years).

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Behavioral Health - Patients' Rights

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1. How do I file a grievance or complaint?

Call or write to the Patients' Rights Advocate to begin the process of filing a grievance or complaint (see contact information on the Patients' Rights page). The Patients' Rights Advocate can assist you with any concern or complaint you may have regarding Behavioral Health services. Whether you are receiving, or have received services in the past, the Patients' Rights Advocate can assist you with navigating the problem resolution process in collaboration with the Beneficiary Protection Designee. 

2. What exactly is Patients' Rights?

People receiving mental health treatment are protected by both state and federal laws, to include all rights and responsibilities unless limited by court order. All individuals receiving mental health services have the right to be treated respectfully and without discrimination by providers.

Your Rights During An Inpatient Stay

Clients have rights during a voluntary or involuntary admission to a psychiatric facility. See Patients' Rights During An Inpatient Stay page.

3. What is a Patients' Rights Advocate?

A Patients' Rights Advocate is a state mandated position that empowers and assists recipients of mental health services to exercise their civil and human rights. Patients' Rights Advocates represent clients' interests as defined by the client, as long as those interests are within the bounds of the law and achievable within the advocate’s resources. Advocates do not determine what is "appropriate" for the client or in the client’s "best interest" rather, advocates advise clients about their options, the implications of those options, and assist the client to make informed choices. Additionally Patients' Rights Advocates monitor mental health facilities, services and programs for compliance with state and federal regulations and provide training and education about mental health law and patients’ rights to mental health providers.

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Behavioral Health - Patients' Rights During an Inpatient Stay

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1. Can My Rights Be Taken Away?

Client rights may not be taken away from you for punishment or for staff convenience. Some rights can be taken away if good cause exists. Good cause to deny rights exists only when the exercise of the right would cause injury to individual, a serious infringement on the rights of others or serious damage to the facility and there is no less restrictive way of protecting the interest specified.

2. What is Danger to Self or Others?

The legal criterion of danger to self or others has been narrowly defined by the courts to mean: "A demonstrated danger of substantial harm." This danger must be physical, not psychological or social harm.

3. What is Grave Disability?

Grave disability is a condition in which a person, as a result of a mental disorder, is unable to provide for his or her basic needs. A determination of grave disability, although necessarily including a consideration of past events, must be based upon the individual’s current condition.  A person is not gravely disabled if they can survive without involuntary detention with the help of responsible family, or others who are willing and able help provide for the person’s basic needs of food, clothing and shelter. 

A person also may not be considered gravely disabled based upon their status as "homeless: if he/she knows how to access and obtain food, clothing and shelter that meet his/her needs through community agencies. 

In addition, the refusal to consent to psychotropic medications does not in itself constitute grounds for grave disability or initiating involuntary commitment.

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Climate Action Plan Update FAQs

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1. What is the climate action plan?

• A plan to help residents and businesses save energy and money.
• A tool to address climate change in Butte County.
• A strategy to implement the General Plan and achieve sustainability in unincorporated communities.

2. What is the current emissions trajectory?

2019 community-wide inventory results show a 14% emissions decrease from 2006 emissions.

3. How are you including wildfire emissions in the CAP?

The County understands the importance of presenting this information and our project team is actively looking into reviewing the best options.

4. How is the CAP funded?

Senate Bill (SB) 2 funding.

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Code Enforcement - Marijuana

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1. Can I submit a complaint about a property that may be growing marijuana in violation of this Ordinance?

Per BCC 34A-5 and BCC 34C-5, any person may make a complaint relating to this Chapter.

2. How do I submit a complaint?

Download the Marijuana Complaint Form (Form # DCE-2) (PDF).

3. If I complain, is my name kept confidential?

• Under the County's Ordinance, information regarding a person making a complaint will be kept confidential and only disclosed to the hearing officer if the matter proceeds to a hearing authorized under the Ordinance. All other information for the compliance program will be subject to the rules and requirements of the California Public Records Act (California Government Code Section 6250 et seq.)
• While the County will abide by the confidentiality provisions of Ordinance 4701, the County cannot guarantee that information will remain confidential if the disclosure is compelled in any subsequent or associated legal action, pursuant to a valid applicable State or Federal law, or pursuant to a valid court order

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County Counsel

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1. Can I get free legal advice from the County Counsel?

No. The County Counsel provides legal advice to the Board of Supervisors, elected officials, and County departments for matters related to the operation and management of the County government. The County Counsel and other attorneys in the office cannot provide legal advice to members of the public.

2. Who can "accept service"?

All claims, summons and complaints against the County or a County department must be "served" (delivered) to the Clerk of the Board of Supervisors, the agent authorized to accept service on behalf of the County of Butte. No departmental employee should accept service of any claim, complaint or summons on behalf of the County or County agency. The process server will be directed to deliver the papers to the Clerk of the Board in Suite 200 of the County Administration Building. The Office of County Counsel does not accept service, unless there is a prior agreement to accept service on behalf of a client.

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COVID-19 - COVID-19 Testing

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1. Who should be tested for COVID-19?

You should immediately get tested for COVID-19 if you are feeling any symptoms - regardless of your vaccination status. COVID-19 symptoms can feel like a common cold (including just "the sniffles"), seasonal allergies, or flu.

• If you've been exposed to COVID-19 and are not fully vaccinated, get tested right away. If you test negative, retest 5 to 7 days after your exposure date. Those who are unvaccinated should also test before and 3 to 5 days after any high-risk events.
• If you were fully vaccinated when exposed, you should get tested 3 to 5 days after close contact with someone who has recently tested positive.
• If you have recovered from COVID-19 in the last 3 months and have had no new symptoms since your recent exposure, you do not need to get tested.
• Traveling? Read CDC's travel fact sheet (PDF).

2. What is contact tracing?

Butte County Public Health has a team of case investigators and contact tracers who play a crucial role in the COVID-19 response. When a person tests positive for COVID-19, the team calls the person to evaluate symptoms and provide education regarding isolation. They also help identify close contacts who may have been exposed during the person's infectious period.

Contact tracers reach out to these contacts to provide education regarding quarantine and testing recommendations in order to stop the spread of COVID-19.

You may or may not be contacted by Public Health based on the current caseload. When necessary, priority is given to healthcare workers and first responders, persons living in congregate living facilities, and agencies or businesses that perform critical infrastructure services in the community.

3. What to do if you receive a positive COVID-19 test result?

CDPH updated its guidance on April 6 to align with the recommended isolation and quarantine timeframes from the Centers for Disease Control and Prevention (CDC).

View information for Isolation for COVID-19 Positive Individuals (Regardless of Vaccination Status).

All individuals with COVID-19, regardless of vaccination status:

• Stay home for at least five days.
• Isolation can end after day five if symptoms are not present or resolving and if an antigen test (rapid home test) collected on day five or later is negative.
• If a fever is present, isolation should be continued until the fever resolves.
• If symptoms, other than fever, are not resolving continue to isolate until symptoms are resolving or until after day 10.
• Wear a well-fitting mask when around others, especially indoors, for 10 days from the date of a positive test.

4. When will I receive my test results?

Return of test results varies greatly by the company/provider performing the COVID-19 test and the laboratory used to analyze and confirm the results. On average, you can expect your test results within 2 to 3 business days for PCR tests, however, some medical providers are able to obtain results more quickly. Results may be delivered by phone, email, or text message - depending on the company / provider performing the test. Be sure to confirm your desired communication preferences when scheduling your test so the company / medical provider can reach you as soon as your test results are available.

If you were tested because you were in contact with someone who has COVID-19 you should stay home, away from others, and monitor your health while waiting for your test result, even if you do not show symptoms. View the CDC's 3 Key Steps to Take While Waiting for Your COVID-19 Test Result (PDF) for more information.

5. Where can I get tested?

Testing is available throughout Butte County and at most pharmacies. View COVID-19 Testing Sites in Butte and Glenn County:

• English (PDF)
• Spanish (PDF)
• Hmong (PDF)

The State of California and the COVID-19 Testing Task Force have joined together with OptumServe in a partnership to expand Rapid and PCR viral testing services in Butte County. View more information about OptumServe Testing.

OptumServe

OptumServe Sites will be closed on October 10, 2022 in observance of Columbus Day.

OptumServe (Chico State): Open Monday through Friday! Located at:

Sutter Hall
Suite 521
Legion Avenue
Chico, 95926

This location is open to the public. Appointments are scheduled Monday through Friday, 9 am to noon and 2 to 5 pm, excluding all federal holidays. Short-term free parking is available in the Bryce South Lot (gravel lot off of Warner). Metered parking is available on Legion Avenue Schedule an appointment at:

• Online
• By phone: 888-634-1123
• Appointments are available for rapid antigen testing only. PCR testing is available on a walk-in basis only.

6. If I test positive for COVID-19, will I be contacted by Public Health?

You may or may not be contacted by Public Health based on the current caseload. When necessary, priority is given to healthcare workers and first responders, persons living in congregate living facilities, and agencies or businesses that perform critical infrastructure services in the community.

7. Why is the CDC’s 2019 Real Time PCR Test being retired?

Recently, the CDC requested that the emergency use authorization (EUA) issued by the FDA for the CDC 2019 Real-Time PCR test be retired. The CDC no longer needs to maintain this EUA because the FDA has authorized hundreds of other SARS-CoV-2 diagnostic tests since the beginning of the pandemic. The removal of this test is not related to its accuracy or reliability of it and only applies to the CDC's PCR test and does not apply to any other PCR tests authorized for use by the FDA.

View the CDC 2019 Novel Coronavirus Real-Time PCR Diagnostic Panel to learn about the retirement of the CDC 2019 Novel Coronavirus Real-Time PCR Diagnostic.

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Employment & Social Services - Administrative Hearings

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1. What is an administrative hearing (Fair Hearing)?

It is a proceeding where evidence is taken for the purpose of determining an issue of fact of an interpretation of a regulation and reaching a decision based on the evidence for any of the programs administered by the Department of Employment and Social Services (DESS) by an Administrative Law Judge (ALJ).

This is to ensure that all customers receive due process. This is the principle that the government must respect all of a person's rights when the government seeks to deprive a person of life, liberty or property. The benefits administered by DESS are considered property.

If you a re a customer that disagrees with an action taken or will be taken by DESS, you have the right to be heard by an ALJ. This ALJ will take into consideration all of the evidence provided by both county and the customer and write a decision based on that evidence and the regulations.

2. How do I file for an administrative hearing?

Every Notice of Action that is issued by the county has the instructions on how to file a hearing on the back of it. The customer may complete the back of the notice and mail it to:
Department of Employment and Social Services
Attn. State Hearing Unit
P.O. box 1649
Oroville, CA 95965

They may also bring it into either Community Employment Center location: 78 Table Mountain Boulevard, Oroville, CA or 765 East Avenue, Chico, CA.

Finally, they may call the State Hearing Division's toll-free number:

• Phone: 800-952-5253
• TDD: 800-952-8349

3. How do I get help to file an administrative hearing?

You can come into either office listed above to obtain help in completing the back of the notice to file a hearing. You may also call the Customer Service Center at 877-410-8803.

You can ask about your hearing rights of for a legal aid referral at the toll-free state phone numbers above. You may also get free legal help at:
Legal services of Northern California
541 Normal Avenue
Chico, CA 95928
Oroville Phone: 530-534-9221
Chico Phone: 530-345-9491
Toll Free: 800-345-9491

4. How long do I have to file an administrative hearing?

A customer must request a hearing within 90 days after the date of the action or inaction with which the customer is dissatisfied. However, if good cause exists, it must be filed within 180 days.

5. Can I bring someone with me to the administrative hearing?

Yes. You may bring a friend, relative or anyone else you feel is necessary to the hearing.

6. Can the action that I'm dissatisfied with be stopped while I'm going through the hearing process?

Yes. Aid Paid Pending (APP) is the suspension of a proposed action until a hearing is held and a decision is rendered by an Administrative Law Judge when either:

• A hearing request is filed before the effective date of the proposed action.
• The agency did not provide timely and adequate notice of a proposed action when timely and adequate notice is required.

APP cannot be issued at the end of a CalFresh or County Medical Services Program (CMSP) Certification Period. Also, APP cannot be issued for denied applications.

7. If I am granted Aid Paid Pending (APP), will this be an overpayment or over-issuance?

It depends. If the hearing decision finds in your favor, the APP will not be considered an overpayment or over-issuance.

If the hearing decision does not find in your favor, you will owe us for any extra Cash Aid, CalFresh or child care services you received and an overpayment and/or over-issuance will be assessed.

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Home - FAQs

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1. How do I pay my city water bill?

Answer goes here...

2. How do I get a new trash can lid?

Answer goes here...

3. How do I apply for a job with the City?

Answer goes here...

4. My trash didn't get picked up, what should I do now?

Answer goes here...

5. How do I get a garage sale permit?

Answer goes here...

6. How can I see the agenda for an upcoming City Council or Board meeting?

Answer goes here...

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Human Resources - Employment

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1. How do I apply for a job?

Instructions for applying can be found in our Application Process (PDF).

2. Where can I find current employment opportunities?

Visit our Employment Opportunities Portal.

3. Where is the Human Resources Training Room located?

View the Human Resources Training Room Map (PDF).

4. I am scheduled for an Oral or Written Exam. What does that mean?

View our Oral/Written Exam Document (PDF) to learn more.

5. What benefits does the County have to offer?

Learn more about the current offerings on our Employee Benefits page.

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Human Resources - General

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1. Where is your office located?

View the Human Resources Department Contact page for location information and interactive directions.

2. What are your office hours?

View the Human Resources Department Contact page to learn more about our office hours.

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In-Home Support Services (IHSS) - Electronic Timesheet

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1. How does this new online service benefit me?

• Providers can submit timesheets directly online.
• Recipients can approve timesheets online or by telephone.
• No more waiting for the postal service to deliver your timesheet.
• The Electronic Timesheet System (ETS) checks your timesheet before it is submitted to help you avoid errors and potential violations.
• You can check timesheet and payment status through the ETS.
• You can view timesheet history up to the last three months in the ETS.
• You can request supplemental timesheets without having to contact the county.

2. What do I need to have before I sign up?

• You must be a current active eligible IHSS or Waiver Personal Care Services (WPCS) program provider or recipient.
• You must possess a valid email address.
• You must have internet access and access to a smartphone, tablet, laptop or personal computer.

3. How do I sign up for the new online service?

• Go directly to the CA IHSS Electronic Timesheets website to register for the service.
• Read more about the Electronic Timesheet Service at the CA Department of Social Services Electronic Services Portal page.
• Contact the Electronic Timesheet Services Help Desk toll free number at 866-376-7066, option 4, during normal business hours of 8 am to 6 pm, Monday through Friday, excluding major holidays, for additional assistance.
• Recipients can contact their local county office to sign up to approve timesheets by telephone using the Telephone Timesheet System (TTS).

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Library - Donations

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1. What items can I donate?

All branches are always glad to receive in good condition:

• Fiction and Nonfiction
• Hardcover and Paperback
• Cookbooks
• Children's Books
• Audio Books
• Commercial DVDs and CDs in original packaging

Important Note: Friends do not accept any books or other items which have been kept in garages, sheds, storage units and the like. This is due to mold, must, animal droppings and insects.

If you have any donation over three file boxes in size, please contact the branch to make arrangements.

2. When can I bring in my donations?

Donations are accepted at any of our libraries. Please bring donations during library open hours in small boxes or bags that can easily be carried.

3. Where do my donated books go?

Your donation benefits the library and is greatly appreciated. Donations may be added to the collection. Any item not added to the library collection will be given to the Friends of Library for sale or distribution to a charitable organization. Books are sometimes distributed to:

• Juvenile Hall
• Butte County Jail
• Books for Troops
• Other North State Libraries
• Arc
• Salvation Army

4. Who can I contact for more information?

Friends Organizations

• Chico Friends of Library
• Durham Friends of Library
• Gridley Friends of Library
• Oroville Friends of Library
• Paradise Friends of Library

Other Options for Your Donation

• Salvation Army Family Store
  700 Broadway Street (on W 7th Street Between Salem and Broadway Street)
  Chico, CA 95928
  Phone: 530-342-2087
• The Arc of Butte County
  2020 Park Avenue
  Chico, CA 95928
  Phone: 530-343-3666
• Associated Students Recycling, CA State University, Chico
  412 Cherry Street
  Chico, CA 95928
  Phone: 530-898-5033
• Recology Waste Management
  • Curbside recycling bins

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Library - Interlibrary Loan & Zip Program

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1. Can I borrow an item that is not owned by the Butte County Library?

Yes, there are 2 options for fulfilling your request.

Note: If the item(s) are available at any of our branches, you can put it on hold from our online catalog and they will be sent to your branch. These 2 options are not available for items owned by Butte County Library.

1. We can try to borrow these items for you from other libraries across the U.S. This service is called Interlibrary Loan (ILL) and is available to Butte County Library patrons with library cards in good standing. Each library patron is entitled to place requests for 12 items per year free of charge. Subsequent Interlibrary Loan requests will be processed for a non-refundable fee of $32 per requested item.
2. Butte County Libraries are also part of a project funded by the Library Services and Technology Act (LSTA) called Zip Books which allows the Library to purchase the item you request through Amazon and shipped directly to the patron's home. This project is an alternative to traditional Interlibrary Loan.

2. How do I make a request?

There are several ways to submit a request:

• You may log in to the library catalog with your library card number and PIN. Click on "Your purchase suggestions" and create a new purchase suggestion.
• You can request items by telephone at 530-552-5652, 
• You can request items by email 
• You can request items by visiting us in-person at any Butte County Library branch.

To request an eBook, send us an E-Book Request Email.

3. What kind of items can be requested?

• Interlibrary Loan
  • You may request, DVDs, music CDs, books, photocopies of periodicals, and census microfilm from Interlibrary Loan. eBooks are not eligible for Interlibrary Loan.
• Zip Books
  • You may request most regular print, large print or audiobooks from the Zip Books program. DVDs and music CDs are not eligible for Zip Books.

4. Is there a charge for Interlibrary Loan or Zip Books?

The first 12 requests placed per year are free; subsequent requests will be placed for a fee of $32 per item. Fees are due at the time the request is placed and are non refundable even if the requested item becomes unavailable. There are no fees for requesting or receiving a Zip Book.

5. How long will it take to receive my Interlibrary Loan or Zip Book?

Please allow a minimum of three weeks for an Interlibrary Loan. It may not take that long but faster service cannot be guaranteed. We need to find a library that owns the item, is willing to lend it, and where it is not checked out to another borrower. 

Zip Books generally arrive within one or two weeks of us ordering the item. It may not take that long but faster service cannot be guaranteed. 

6. What happens if my Interlibrary Loan or Zip Book request cannot be filled?

Every effort will be made to fill each request placed; however, circumstances change and occasionally items become unexpectedly unavailable. In this instance, the request placed will still be deducted from the 12 free allowed per year. Any associated fees that have been paid are nonrefundable. If your request is ineligible for Zip Books we will try to fill the request through Interlibrary Loan.

7. How do I get my Interlibrary Loan or Zip Book?

Interlibrary Loan: You will be notified by either our automated email notification or phone notification system. You will have 7 days to pick up your item(s) at the library.

Zip Books: Purchases will be sent to your address from Amazon. You will be notified when we purchase it via email notification. If you do not want the Zip Book to come to your address, or your address cannot accept packages, you can request to have the item be mailed to one of our branches for you to pick up.

8. How long can I keep an Interlibrary Loan item?

The lending library determines the length of the loan. You will not be able to renew it, and it is important that the items are returned on time. Otherwise, we may lose borrowing privileges from the lending library.

9. How long can I keep a Zip Book item?

There is no due date associated with the Zip Book but please try to return it within 4 weeks of receiving your shipment. Please return the book to a staff member at the desk with the Amazon packing slip, if possible, to the library where the request was made. Please, do not return Zip Books in the Book Returns - because there is no library labeling, they look like donations.

10. What are these colored bands on my items?

Items from libraries outside the Butte County Library system wear an identifying paper band. The band helps us both - you and the Library - to keep track of these special items. To ensure safe return of the material, please do not remove the band.

11. Can you tell me more about the Zip Books Project?

The goal of the Zip Books Project is to expand the use of an alternative model for interlibrary loan service that, over time, has proved cost effective, easy to use, and extremely popular with the public. The project started in 2013 with 15 libraries; currently over 68 library jurisdictions across the state are participating, with more being added all the time.

The Zip Program is supported in whole or in part by funding provided by the State of California, administered by the California State Library.

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Marijuana FAQs

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1. What are the parcel requirements to grow?

1. You must have a permanent legal residence on the parcel.
2. You must own the parcel or have notarized, written permission from the parcel owner to cultivate.
3. You must have an approved water supply and sewage disposal system on the parcel.
4. Your cultivation area must be placed on the parcel in such a way that it meets all setback requirements.
5. The cultivation area must not be seen from any public right-of-way or adjacent parcels.

2. What are the setback requirements?

1. A setback requirement is a required distance your grow area needs to be from the parcel line.
2. Depending on the size of your parcel, your Marijuana grow must be setback a certain number of feet from your parcel line. Also, you grow must be set back 1,000 feet from schools, youth-oriented facilities, parks, churches, and residential treatment facilities; 600 feet from school bus stops.
3. To see the setback required for your parcel, please see the Marijuana Ordinance table.

3. Am I allowed to grow on more area or more plants if my doctor’s order is greater than the ordinance allows?

No. This ordinance regulates the place and manner in which Marijuana can be grown in unincorporated Butte County. A doctor's recommendation does not make a patient/caretaker exempt from the requirements of the ordinance.

4. Is a greenhouse (with approved common materials) considered an indoor grow?

A greenhouse must be fully enclosed and securable to be considered an indoor grow and it may be no larger than 120 square feet in size.

5. What are approved common materials for detached structures?

View Detached Structures Approved Common Materials Memorandum (PDF).

6. Who can make a complaint and is my information confidential?

Anyone can now complain. Under the County's ordinance, information regarding a person making a complaint will be kept confidential and only disclosed to the hearing officer if the matter proceeds to a hearing authorized under the ordinance. All other information for the compliance program will be subject to the rules and requirements of the California Public Records Act (California Government Code Section 6250 et seq.) While the County will abide by the confidentiality provisions of the Marijuana Ordinance, the County cannot guarantee that information will remain confidential if the disclosure is compelled in any subsequent or associated legal action, pursuant to a valid applicable State or Federal law, or pursuant to a valid court order.

7. Will I be fined if found in violation?

Yes, $500 per day for the first 72-hour period then fines increase to $1,000 per day until the hearing date, abatement, or compliance is met.

8. What is the enforcement procedures?

View our Enforcement Flow Chart (PDF).

9. Is there a cultivation area maximum?

Non-Medical

1. The cultivation area is not a factor for non-medical Marijuana grow; however, cultivation must occur in one contiguous area.

Medical

1. Depending on the size of your parcel, the cultivation area can vary from 50 square feet, up to 150 square feet. Cultivation must occur in one contiguous area and maintain a 2:1 size ratio.

10. Is there a limit to the number of plants I can grow on my parcel?

Non-Medical

1. No more than six plants may be planted, cultivated, harvested, dried, or processed within a single private residence, or upon the grounds of a private residence, at any one time.

Medical

1. No, there is no limit on the plant count. The cultivation area is measured from the canopy of your outermost plants rather than the trunks or stems of each plant.

11. Can more than one grower be on a parcel?

Yes; however, the cultivation area (medical) and plant count (non-medical) remain the same regardless of the number of people involved.

12. What if I split my large parcel into smaller parcels?

This would depend on the zoning of your parcel and would require a meeting with the Butte County Planning Division to determine.

13. Can my indoor grow be in my residence?

Indoors means entirely within a private residence or accessory structure, considering all buildings or building upgrades for cultivation are permitted.

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Planning Division FAQs

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1. Can I subdivide my property?

Your ability to subdivide your property depends on your zoning and parcel size. Please contact a planner for individual property information.

2. Do I need a business license for a business in my home?

The County does not require a business license. This does not negate or exempt the requirements for any licenses required by the State, by professional boards, or as may be required to do business in an incorporated city. Please read more about business licenses and permits.

3. Is my parcel in the city or county?

Please visit our Parcel Look-Up Tool to determine which jurisdiction your parcel is located in. At the bottom of the page, type in the property's Assessor's Parcel Number (APN). This will take you to the parcel in question and will load a text box that will give you information about the parcel, including the zoning. If the zoning lists a city or a town, the parcel is not in the county. City areas are referred to as "incorporated", while areas not under city jurisdiction are referred to as being located in the "unincorporated" area of Butte County. Butte County and each incorporated city maintain their own zoning ordinance, land use regulations, and general plan.

4. How can I find the zoning for a specific property?

To find the zoning of a specific property, go to our Parcel Look-Up Tool, and at the bottom of the page, type in the property's APN. This will take you to the parcel in question and will load a text box that will give you information about the parcel such as Zoning, Acreage, and Site Address. A planner can assist you with any specific questions you may have about zoning.

5. How do I determine property boundaries as shown on a map?

You can:

• Refer to your recorded parcel map or your legal description (obtainable from the Clerk-Recorder's Office).
• You may refer to your grant deed or Title Report / Guarantee.
• Your parcel's dimensions may be available through an Assessor's Parcel map (purchasable at the Assessor's Office).
• Consult with a professional land surveyor. You can search for one or refer to this list.

6. How do I establish a business in my home?

Businesses run out of a home are considered home occupations. There are four types of home occupations. Please refer to the Butte County Code.

7. How do I find easements on my property?

You can:

• Refer to your recorded parcel map or your recorded subdivision map (if applicable).
• Refer to your grant deed and / or Title Report / Guarantee.

8. How do I obtain a Temporary Housing Permit as a result of the Camp Fire or North Complex Fire?

Please email the Building Division.

9. How tall can I build a fence?

To learn about the height limits of Walls and Fences in different locations of your parcel and in various zones, please read our Butte County Code. Please contact a planner for specific questions.

10. How would I obtain an easement from a neighbor?

Note: Private easements are a civil matter between private property owners. The County does not regulate the creation of easements between private parties.

For private easements, consult with a professional land surveyor and the parcel owner(s) to come to a private agreement. After coming to an agreement, a surveyor can write a legal description of the easement and record the easement at the Clerk-Recorder's Office.

11. What does multi-zoned mean on the Parcel Look-Up? What are the zones on the property?

Multi-zoned means that you have multiple zones on your property. You may look up the zones on our Parcel Look-Up Tool. Refer to the zoning legend for the different colors. Contact a planner if you need additional help understanding the different zoning that may be applicable.

12. What is a use permit?

A Conditional Use Permit or Minor Use Permit is a discretionary action that enables the County to ensure that a proposed use is consistent with all General Plan goals and policies and will not create negative impacts on adjacent properties or the general public. Uses that are conditionally allowed are indicated for each zone under the Zoning Ordinance.

13. What type of land uses are allowed on a property?

To learn about the permitted Land Uses in the Residential Zones, please read our Butte County Code. A planner may assist you with any specific questions you may have concerning allowed land uses.

14. What is zoning?

Zoning describes any of the agriculture, natural resource, residential, commercial and mixed-use, industrial, special purpose, and overlay zones established by Article II (Zoning Districts, Land Uses, and Development Standards) within which certain land uses are allowed, conditionally allowed, or prohibited. Zoning may also apply development standards to certain uses.

15. Where is my septic system located? How do I get a septic system for my property? How do I apply for a well?

Unless the inquiry is regarding setbacks to property lines, inquiries regarding wastewater and domestic water supply, such as as-built septic systems, should be emailed to the Department of Environmental Health, Environmental Health Division.

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Probation - Adult Probation

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1. How did I end up on probation?

When an individual commits a crime and is arrested, they go to an arraignment then a preliminary hearing. If charges are not dismissed at the preliminary hearing, the case goes to trial. Following the trial is sentencing which will determine if the individual goes to prison, county jail, or gets placed on probation.

2. I’ve been convicted, what happens now?

If the individual is in custody at the time of plea, a sentencing hearing will be set and the Probation Department will receive a referral from the Court.  A Probation Officer will be assigned to complete the Pre-Sentence Report for the Court. The Court will make a determination, based on the report provided by the Probation Department, and other relevant information, as to whether a grant of probation or a State Prison/County Prison sentence is warranted.

If an individual enters a plea and is out of custody, they will be directed by the Court to contact the Probation Department. The defendant will be assigned to a Probation Officer from our Court Investigations unit.  An interview will be conducted and the Court will make the determination, based on the report provided by the Probation Department and other relevant information, as to whether a grant of probation or a State Prison/County Prison sentence is warranted. If the defendant is granted probation they will be assigned a Probation Officer who will manage their case, review their probation Terms and Conditions, and begin their supervision.

3. What can I expect while being supervised?

Supervision of individuals on formal probation varies according to the crime and caseload they are placed on. Terms and Conditions of Probation are set by the Butte County Superior Court on a case-by-case basis and are enforced by the supervising Probation Officer. Terms and conditions can include: routine office appointments, searches, travel restrictions, regular drug and alcohol testing, treatment program enrollment, weapons restrictions, and electric monitoring.

The Probation Department informs the court of an individual’s progress or difficulties under supervision.

It is the policy of the Butte County Probation Department to respect the privacy rights of individuals. Probation Officers conduct searches in strict observance of the constitutional rights of persons being searched. All seizures by Butte County Probation comply with relevant federal and state law governing the seizure of persons and property.

Law enforcement officers are granted the authority to perform their function based on established legal authority. Probation does not tolerate abuse of law enforcement authority.

Probation Officers implement and enforce the Conditions of Probation ordered by the court. When an offender fails to abide by the court’s orders, the supervising Probation Officer is responsible for returning the case to the court for further sentencing, which can entail returning the probationer to secure custody in jail.

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Probation - Juvenile Hall

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1. My kid is out of control, what should I do?

Contact Behavioral Health Services and/or the Butte County Probation Department.

• Behavioral Health, Oroville, Phone: 530-538-7705
• Behavioral Health, Chico, Phone: 530-891-2810
• Butte County Probation, Phone: 530-538-7761

2. How do I ask to have my records sealed?

In California, it is possible to seal juvenile court records for all but very serious offenses.

To ask a court to seal your juvenile record, you must be at least 18 years old or at least 5 years must have passed since your juvenile court supervision ended. Then, your record may be sealed if a court finds that:

• You have no subsequent criminal convictions for a felony or misdemeanor involving moral turpitude, and
• You have been rehabilitated.

Your record does not qualify for sealing if you committed rape, murder, robbery, or one of the other serious offenses listed in California Welfare & Institutions Code section 707(b) when you were at least 14 years old. (California Welfare & Institutions Code, § 781.)

To seal your juvenile record, you must file a petition with the juvenile court in the county where your case was handled.

3. How do I find out my/my child’s court date?

Contact your child’s assigned Probation Officer.

4. What are my duties as a parent of a child on probation?

As the parent or guardian of a child who is on probation, you have a responsibility to help your child follow the conditions of probation imposed by the court and the Probation Officer to the best of your ability. You have a responsibility to abide by any court orders, including bringing your child to court as directed. Parents need to contribute to the development of their child’s well-being and improved performance.

5. What is a “VOP”?

“VOP” stands for “Violation of Probation.” A VOP is filed when a child on probation repeatedly does not follow the conditions of his or her supervision and/or gets re-arrested. The Probation Officer prepares a Violation of Probation petition to return the juvenile to Court for further action.

6. What is probation?

Probation is one of the dispositions that a judge can give a minor after finding him or her guilty of the accused crime. While on probation the youth lives at home and is assigned a probation officer who works with the child to make sure he/she can remain successfully in the community and not get arrested again.

7. What is the average length of stay at Juvenile Hall?

The average length of stay at Butte County Juvenile Hall is about 14 to 20 days. But very few youths are incarcerated for that actual time, most are in and out within hours or days, or are even in for months at a time. Those large ranges of detention time are what created the average of 14 to 20 days.

8. What is the difference between parole and probation?

Probation and parole are both alternatives to incarceration. However, probation occurs prior to and often instead of county jail or prison time, while parole is an early release from state prison. In both probation and parole, the party is supervised and expected to follow certain rules and guidelines.

9. What should I do if my child runs away?

Contact your Local Law Enforcement Agency.

10. Where do I get a copy of my child’s police reports?

From your Local Law Enforcement Agency.

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Public Health - Active Living

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1. Why is physical activity important?

Physical activity helps you to:

• Have more energy and experience less stress
• Reduce symptoms of depression and anxiety
• Sleep more soundly
• Boost your immunity (less likely to get sick)
• Reduce headaches, heartburn, and snoring
• Lower your risk for type 2 diabetes, heart-attack, stroke, and cancer
• Reduce arthritis pain, osteoporosis and back pain
• Lose fat, gain muscle, and keep extra weight off
• Strengthen your bones/joints
• Improve balance/agility
• Enjoy life more!

2. What do you choose?

Think about activities you enjoyed doing as a child and try them again. Take the time to discover what types of exercises are best for your physical, emotional and social health. Try a range of different activities to keep you interested and challenge different muscles. Once you find out what you like to do, increase your activity time and intensity gradually. If you are new to physical activity, start out gently and build your endurance little by little - this way you'll avoid overdoing it or injuring yourself.

3. How much physical activity do I need?

The American Heart Association recommends that to improve overall cardiovascular health, at least 150 minutes per week of moderate exercise or 75 minutes per week of vigorous exercise (or a combination of moderate and vigorous activity). Thirty minutes a day, five times a week is an easy goal to remember. What if you can't make the time goal that day? Something is always better than nothing! You will also experience benefits even if you divide your time into two or three segments of 10 to 15 minutes per day.

It is also recommended that adults include at least moderate to high-intensity muscle-strengthening activities at least 2 days per week and flexibility exercises at least 2 or 3 days each week to improve their range of motion. Please remember to never stretch a cold muscle; flexibility training should be done only after your body has been warmed up, usually after your workout.

• 50 Body-Weight Exercises You Can Do Anywhere
• A Guide to Basic Stretches
• American Heart Association's Recommendations for Physical Activity in Adults
• American Heart Association's Recommendations for Physical Activity in Adults Infographic (PDF)

4. What is the difference between moderate and vigorous intensity?

View the General Physical Activities Defined by Level of Intensity (PDF) document.

5. How do I know if I’m working out at the right intensity?

Visit the Centers for Disease Control and Prevention website and learn about Measuring Physical Activity Intensity Levels.

6. What about my children?

The American Heart Association recommends that children and adolescents participate in at least 60 minutes of moderate to vigorous physical activity every day. Inactive children are more likely to become inactive adults. One way to help get our children moving is to start gradually reducing their amount of screen time. "Screen time" is a term used for activities done in front of a screen, such as watching TV, working on a computer, or playing video games. Screen time is a sedentary activity, meaning you are being physically inactive while sitting down. Very little energy is used during screen time.

Most American children spend about 3 hours a day watching TV. Added together, all types of screen time may often total 5 to 7 hours a day. It is recommended that children under age 2 should have no screen time and kids over age 2 should limit it to 1 to 2 hours a day.

7. How do I limit screen time?

Cutting down screen time to 2 hours a day can be hard for some children because the TV may be such a large part of their daily routines. You can help your children by teaching them how sedentary activities affect their overall health. Talk to them about things they can do to be healthier.

Here are some helpful ways to start decreasing screen time:

• Remove the TV or computer from your child's bedroom.
• Do not allow TV watching during meals or homework.
• Do not let your child eat while watching TV or using the computer.
• Do not leave the TV on for background noise. Turn on the radio instead, or have no background noise.
• Decide which programs to watch ahead of time. Turn off the TV when those programs are over.
• Suggest other activities, such as family board games, puzzles, or going for a walk.
• Keep a record of how much time is spent in front of a screen. Try to spend the same amount of time being active.
• Be a good role model as a parent. Decrease your own screen time to 2 hours a day.
• If it is hard not having the TV on, try using a sleep function so it turns off automatically.
• Challenge your family to go 1 week without watching TV or doing other screen-time activities.
• Find things to do with the time that get you, your family, and your friends moving.

American Heart Association's Recommendations for Physical Activity in Children

American Heart Association's Recommendations for Physical Activity in Kids infographic (PDF)

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Public Health - Childhood Lead Poisoning Prevention Program

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1. Why is lead dangerous?

• Lead can harm a child's brain. Lead poisoning can make it hard for a child to learn, pay attention, and behave.
• If you are pregnant, lead can hurt your baby. Ask your doctor about a lead test.

2. How does lead enter a child's body?

• Children under 6 exhibit a lot of hand-to-mouth contact.
• Children put an item in their mouth that contains lead or has lead dust on it, such as hands, toys, or food.
• Children can breathe in lead dust.

3. When should your child have a lead test?

• Most children who have lead poisoning do not look or act sick.
• The only way to know if your child has lead poisoning is for your child to get a blood test.
• Children in California on publicly funded programs such as CHDP, Medi-Cal and WIC are tested for lead at 12 and 24 months of age. Some children over age 2 also need to get tested.

4. Where can lead be found?

• Lead is in paint and dust inside and outside of homes and buildings built before 1978.
• Lead is in pots and dishes that are old, handmade or made outside of the U.S.
• Lead is in many workplaces-places where people work with radiators, and batteries or do soldering or welding. Places built before 1978 are being painted to remodeled.
• Products that you purchase or bring home, home remedies, make-up, some imported candies, toys, and jewelry.
• Hobbies such as fishing, bullet reloading and stained glass.

5. How to protect your child from lead?

• Hand washing often- before eating, after play, before nap and at bedtime
• House cleaning- wet mop floors, wet wipe windowsills, vacuum, wash toys and blankets
• Do not let children chew on painted surfaces or eat paint chips
• Make sure cribs, playpens, beds, and high chairs are away from damaged paint
• Do not use imported, older, or handmade dishes or pots for food or drink unless tested and they do not contain lead
• Be sure that products you bring home do not have lead in them
• Cover bare dirt outside the home with plants, concrete, bark, or gravel
• Don't bring lead dust home from work or a hobby
• Take off shoes or wipe them on a doormat before going inside
• Never sand, dry scrape, power wash, or sandblast paint
• Feed your child healthy foods and snacks

6. How can a healthy diet help your child from lead?

• Provide regular meals and snacks. A poor diet or an empty stomach can encourage the absorption of lead.
• Vitamin C-rich foods - oranges, tomatoes, limes, bell peppers, berries, papaya, jicama, or broccoli
• Iron-rich foods - beef, chicken, turkey, eggs, cooked dried beans, fortified cereals, tofu, collards, kale, and mustard greens
• Calcium-rich foods - low-fat milk, yogurt, cheese, calcium-fortified juices and cereals, and dark leafy greens
• Visit the following brochures for additional information on protecting your children from Lead:
• Protect your child from LEAD
  • English (PDF)
  • Spanish (PDF)
• Keep your newborn safe from LEAD
  • English (PDF)
  • Spanish (PDF)

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Public Health - Flu

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1. What is the flu?

Influenza, commonly called "the flu" is caused by the influenza virus, which infects the respiratory tract (nose, throat, and lungs). Influenza is a leading cause of illness in the United States and can lead to serious medical conditions, hospitalization, or even death. Flu seasons are unpredictable. They can begin early in the fall and last late into the spring. Influenza is extremely contagious and spreads very easily in communities. The best way to protect yourself from the flu is by getting an annual flu vaccine as soon as it becomes available.

2. Who should get vaccinated?

It is recommended that everyone 6 months and older get a flu vaccine every year. It is especially important for individuals at high risk for having serious flu-related complications such as:

• Pregnant women
• Children younger than 5, but especially children younger than 2 years old
• People 50 years of age and older
• People of any age with certain chronic medical conditions
• People who live in nursing homes or long-term care facilities
• People who live with or care for those at high risk including healthcare workers, and caregivers of children less than 6 months of age (these children are too young to be vaccinated)

3. What are common symptoms of the flu?

• Fever* or feeling feverish/chills
• Cough
• Sore throat
• Runny or stuffy nose
• Muscle or body aches
• Headaches
• Fatigue (tiredness)
• Some people may have vomiting and diarrhea, though this is more common in children than adults.

*It's important to note that not everyone with flu will have a fever.

4. What can I do to protect myself?

The single best way to prevent the flu is to get vaccinated each year, but good health habits like covering your cough and washing your hands often can help stop the spread of germs and prevent respiratory illnesses like the flu. There also are flu antiviral drugs that can be used to treat and prevent the flu.

• Avoid close contact with people who are sick. When you are sick, keep your distance from others to protect them from getting sick too.
• Stay home when you are sick If possible, stay home from work, school, and errands when you are sick. You will help prevent others from catching your illness.
• Cover your mouth and nose with a tissue when coughing or sneezing. It may prevent those around you from getting sick.
• Washing your hands often will help protect you from germs. If soap and water are not available, use an alcohol-based hand rub.
• Germs are often spread when a person touches something that is contaminated with germs and then touches his or her eyes, nose, or mouth.
• Get plenty of sleep, be physically active, manage your stress, drink plenty of fluids, and eat nutritious food.

5. Where can I get vaccinated?

Doctors' offices, pharmacies, and clinics often have flu vaccines available. Butte County Public Health sponsors many free vaccination clinics throughout flu season and offers free or low-cost vaccinations for eligible individuals in their Chico and Oroville health clinics.

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Public Health - HIV / AIDS

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1. What is HIV / AIDS?

HIV stands for human immunodeficiency virus. It is the virus that can lead to acquired immunodeficiency syndrome or AIDS. Unlike some other viruses, the human body cannot get rid of HIV. That means that once you have HIV, you have it for life.

No safe and effective cure currently exists, but scientists are working hard to find one, and remain hopeful. Meanwhile, with proper medical care, HIV can be controlled. Treatment for HIV is often called antiretroviral therapy or ART. It can dramatically prolong the lives of many people infected with HIV and lower their chance of infecting others. Before the introduction of ART in the mid-1990s, people with HIV could progress to AIDS in just a few years. Today, someone diagnosed with HIV and treated before the disease is far advanced can have a nearly normal life expectancy.

HIV affects specific cells of the immune system, called CD4 cells, or T cells. Over time, HIV can destroy so many of these cells that the body can't fight off infections and diseases. When this happens, HIV infection leads to AIDS.

2. How is HIV spread?

In the United States, HIV is spread mainly by having unprotected sex (vaginal, anal, and oral) or sharing injection drug equipment such as needles with someone who has HIV.

Only certain fluids-blood, semen, pre-seminal fluid, rectal fluids, vaginal fluids, and breast milk-from an HIV-infected person can transmit HIV. These fluids must come in contact with a mucous membrane or damaged tissue or be directly injected into the bloodstream (from a needle or syringe) for transmission to possibly occur. Mucous membranes can be found inside the rectum, the vagina, the opening of the penis, and the mouth.

3. How do I know if I have HIV?

The only way to know if you are infected with HIV is to be tested. You cannot rely on symptoms to know whether you have HIV. Many people who are infected with HIV do not have any symptoms at all for 10 years or more. Some people who are infected with HIV report having flu-like symptoms 2 to 4 weeks after exposure.

These symptoms can last anywhere from a few days to several weeks. During this time, HIV infection may not show up on an HIV test, but people who have it are highly infectious and can spread the infection to others.

Two types of home testing kits are available in most drugstores or pharmacies: one involves pricking your finger for a blood sample, sending the sample to a laboratory, then phoning in for results. The other involves getting a swab of fluid from your mouth, using the kit to test it, and reading the results in 20 minutes. Confidential counseling and referrals for treatment are available with both kinds of home tests.

If you test positive for HIV, you should contact Butte County Public Health Department as soon as possible to be linked to local resources and medical care.

4. What can I do to protect myself?

Today, more tools than ever are available to prevent HIV. In addition to limiting your number of sexual partners, never sharing needles, and using condoms correctly and consistently, you may be able to take advantage of newer biomedical options such as Pre-Exposure (PREP) and Post-Exposure Prophylaxis (PEP). Find a provider close to you who you can talk to about being prescribed PREP or talking to your doctor.

5. Where can I get tested?

Butte County Public Health Clinics in Chico and Oroville provide free or low-cost STD testing and treatment.

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Public Health - Measles Outbreak

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1. How do I know if I am fully vaccinated?

Persons can verify their vaccination status by referring to their yellow vaccination card or a printed vaccination record obtained from their primary care provider. If your provider participates in the California Immunization Registry (CAIR), you can request your records online (PDF).

Public Health is only able to verify your vaccination status if you received your vaccination at the public health clinic.

2. What are the signs and symptoms of measles?

Symptoms usually appear 10 to 12 days after exposure but may appear as early as 7 days and as late as 21 days after exposure. Measles typically begins with:

• High fever
• Cough
• Runny nose (coryza)
• Red, watery eyes (conjunctivitis)

Two or three days after symptoms begin, tiny white spots (Koplik spots) may appear inside the mouth. Not everyone will have Koplik spots.

Three to five days after symptoms begin, a rash breaks out. The rash usually begins as flat red spots that appear on the face at the hairline and spread downward to the neck, trunk, arms, legs, and feet. Small raised bumps may also appear on top of the flat red spots. The spots may become joined together as they spread from the head to the rest of the body.

When the rash appears, a person's fever may spike to more than 104 degrees Fahrenheit.

3. Have there been Measles cases in the United States and in California in 2019?

Yes, individual cases of measles have been confirmed in California and states throughout the United States. View the current number of measles cases in the U.S.

4. How is measles transmitted?

Measles is a highly contagious virus that lives in the nose and throat mucus of an infected person. It can spread to others through coughing and sneezing.

The measles virus can live for up to 1 hour in an airspace where the infected person coughed or sneezed. If other people breathe the contaminated air or touch the infected surface, then touch their eyes, noses, or mouths, they can become infected. Measles is so contagious that if one person has it, up to 90% of the people close to that person who are not immune will also become infected. However, measles does not survive more than 1 hour outside the human body.

Infected people can spread measles to others from four days before through four days after the rash appears.

Measles is a disease of humans; the measles virus is not spread by any other animal species.

5. I’ve been exposed to someone who has measles. What should I do?

If you know you have been exposed to someone with measles, call Public Health at 530-552-3929. Additionally, you can call your Healthcare Provider and let them know that you have been exposed to someone who has measles. Your doctor can:

• Determine if you are immune to measles based on your vaccination record, age, or laboratory evidence
• Make special arrangements to evaluate you, if needed, without putting other patients and medical office staff at risk

If you are not immune to measles, the MMR vaccine or, for persons at high risk for measles complications, a medicine called immune globulin may help reduce your risk of developing measles. Your doctor can help to advise you and monitor you for signs and symptoms of measles.

If you do not get MMR or immune globulin, you should stay away from settings where there are susceptible people (such as schools, hospitals, or childcare facilities) until your doctor says it's okay to return. This will help ensure that you do not spread measles to others.

6. I don’t know if I was exposed, but I am concerned that I may have been, what should I do?

If you are feeling well and you don't have any known exposure to a confirmed case and were not in any place listed at the date and time of possible exposure, you can check your vaccination records by requesting your records from CAIR the immunization registry (PDF). If you are unable to verify vaccination through CAIR, you can contact your healthcare provider to help you determine your immune status. There is no way to determine if someone has measles before they have symptoms, so if you are feeling well, and you don't have a known exposure, there is no need to seek healthcare. Concerned persons without known exposure can monitor themselves for fever and other signs and symptoms of measles.

7. Am I protected against measles?

You are considered protected from measles if you have written documentation (records) showing:

• You received two doses of the measles-containing vaccine.
• A blood test confirmed that you had measles at some point in your life.
• A blood test confirmed that you are immune to measles.
• You were born before 1957.

8. I only received one dose of measles vaccine, am I protected?

One dose of the measles vaccine is about 93% effective. Adults with one dose are generally considered protected but, if concerned, persons who only received one dose of measles vaccine can discuss with their healthcare provider whether a second dose might be desirable, based upon personal and community risk.

9. What should I do if I’m unsure whether I’m immune to measles?

If you're unsure whether you're immune to measles, you should first try to find your vaccination records. If you do not have written documentation of your vaccination records, contact your Healthcare Provider to obtain your vaccination records. If you are not vaccinated against measles, you should get vaccinated with the measles-mumps-rubella (MMR) vaccine.

Another option is to have a doctor test your blood to determine whether you're immune. But this option is likely to cost more and will take two doctor's visits. There is no harm in getting another dose of MMR vaccine if you may already be immune to measles (or mumps or rubella).

10. Where can I get the Measles Vaccine?

• Your Healthcare Provider.
• Participating Pharmacies.
• Some Urgent Care Walk-In Clinics may carry vaccines. Call to confirm
• Butte County Health Department.

11. How effective is the measles vaccine?

The measles vaccine is very effective. One dose of the measles vaccine is about 93% effective at preventing measles if exposed to the virus. Two doses are about 97% effective.

12. Could I still get measles if I am fully vaccinated?

Very few people-about three out of 100-who get two doses of the measles vaccine will still get measles if exposed to the virus. Experts aren't sure why. It could be that their immune systems didn't respond as well as they should have to the vaccine. But the good news is persons who received 2 doses of the measles vaccine (fully vaccinated) and who still get measles typically have a milder illness. Fully vaccinated people are less likely to spread the disease to other people, including people who can't get vaccinated because they are too young or have weakened immune systems.

13. Do I ever need a booster vaccine?

No. CDC considers people who received two doses of measles vaccine as children according to the U.S. vaccination schedule protected for life, and they do not ever need a booster dose.

Adults need at least one dose of the measles vaccine unless they have evidence of immunity. Adults who are going to be in a setting that poses a high risk for measles transmission should make sure they have had two doses separated by at least 28 days. These adults include students at post-high school education institutions, healthcare personnel, and international travelers. If you're not sure whether you were vaccinated, talk with your doctor.

14. If measles is eliminated from the Americas, why do people still get it in the United States?

Every year, unvaccinated travelers (Americans or foreign visitors) get measles while they are in other countries and bring measles into the United States. They can spread measles to other people who are not protected against measles, which sometimes leads to outbreaks. This can occur in communities with unvaccinated people.

Most people in the United States are protected against measles through vaccination. Measles cases in the U.S. are uncommon compared to the number of cases before a vaccine was available. Since 2000, when public health officials declared measles eliminated from the U.S., the annual number of people reported having measles ranged from a low of 37 people in 2004 to a high of 667 people in 2014.

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Public Health - Parents & Mentors

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1. How should I talk to youth about cannabis?

Talk openly and provide guidance about the risks of using cannabis. Stay positive and focus on how using cannabis can get in the way of youth achieving their goals. Set shared guidelines and expectations for healthy behaviors. Be aware of your own attitudes and behaviors.

2. What should I know about poisoning and edibles?

When you smoke or vape cannabis you may feel the effects quickly, but it can take between 30 minutes and two hours to feel the effects of edibles like cookies, sodas, and ice cream. Edibles may have higher concentrations of tetrahydrocannabinol (THC, the active ingredient in cannabis). It is important to know about the delayed effects of edibles because if you eat too much too fast, you are at a higher risk of poisoning.

3. How should I store cannabis safely?

Store all cannabis products in a locked area. Make sure children cannot see or reach the locked area. Keep cannabis in child-resistant packaging from the store. Cannabis affects children more strongly than adults. Children are at higher risk for cannabis poisoning, especially from edibles. If you think a child may have ingested cannabis, call the Poison Control Center at 800-222- 1222. If you think a child needs immediate medical help, call 911.

4. Can I use cannabis?

You can legally use cannabis if you are 21 or older. You can also use cannabis if you are 18 or older and have a current qualifying physician's recommendation or a valid county-issued medical marijuana identification card.

5. What about medicinal cannabis use?

Use of medicinal cannabis is legal if you have a current qualifying physician's recommendation or a valid county-issued medical marijuana identification card. To buy medicinal cannabis, you must be 18 or older and have either have current qualifying physician's recommendation, a valid county-issued medical marijuana identification card or be a Primary Caregiver as defined in Health and Safety Code Section 11362.7(d). You can possess up to eight ounces of dried cannabis and up to six mature or 12 immature cannabis plants unless the physician's recommendation specifies a higher amount. With a valid county-issued medical marijuana identification card, you do not have to pay sales tax when you buy cannabis, but you may have to pay other taxes.

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Public Health - Pregnant & Breastfeeding

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1. If I am pregnant, can I use cannabis to relieve nausea?

No. Using any form of cannabis is not recommended for women who are pregnant or who plan to be pregnant soon. If you already use cannabis for medicinal purposes, ask your doctor for an alternative treatment shown to be safe during pregnancy. Talk to your doctor about any questions you have about cannabis.

2. Can using cannabis harm my baby while I am pregnant or breastfeeding?

Yes. Using any form of cannabis is not recommended for women who are pregnant or breastfeeding, or who plan to become pregnant soon. Research shows that if you use cannabis while you are pregnant or breastfeeding the growth and development of your baby's brain can be harmed, and your baby is more likely to be born with a lower birth weight and to have health problems. Talk to your doctor about any questions you have about cannabis.

3. Can secondhand cannabis smoke affect nonsmokers and children?

Yes. Secondhand cannabis smoke contains THC and many of the same toxins and chemicals found in tobacco smoke. These toxins can be harmful to those around you, especially babies and children.

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Public Health - Re-Think Your Drink

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1. How much sugar do you drink every day?

Most people have no idea. It is easy to find out by checking the Nutrition Facts label. Four grams of sugar is equal to one teaspoon. Be sure to check the number of servings. One container is often more than one serving. About half of adults and two-thirds of children consume sugary drinks on a given day, and the number of calories consumed per day by those who are actually drinking sugary drinks is nearly 350 calories or more. A soda here, a sports drink there. It may not seem like a lot, but when you add up the amount of sugar you drink in a day, the results may shock you. There is an extreme amount of sugar in drinks like soda, sports drinks, energy drinks, and juice boxes. To discover how much sugar you're drinking each day use the Oklahoma State Department of Health's How Much Sugar Are You Drinking Calculator. Check out Choose health. Drink water for some common beverages, the amount of sugar added to each and how many minutes of brisk walking it would take to burn off the drink.

2. How much is too much?

Added sugar increases calories, but offers no nutritional benefit. The American Heart Association recommends limiting the amount of added sugar you consume to no more than half of your daily discretionary calories. For the average American, this is about 6 teaspoons of added sugar per day for women, 9 teaspoons of added sugar for men, and 3 or fewer teaspoons of added sugar per day for children. For more information on added sugars, please visit the American Heart Association for more information.

3. What can you do?

What you drink is just as important as what you eat. Choose healthy drinks and make an important step toward good health.

At the Coffee Shop

• Request that your drink be made with fat-free or low-fat milk instead of whole milk
• Order the smallest size available.
• Forgo the extra flavoring - the flavor syrups used in coffee shops, like vanilla or hazelnut, are sugar-sweetened and will add calories to your drink.
• Skip the Whip. The whipped cream on top of coffee drinks adds calories and fat.
• Get back to basics. Order a plain cup of coffee with fat-free milk and artificial sweetener, or drink it black.

At the Smoothie Stand

• Order a child's size if available.
• Ask to see the nutrition information for each type of smoothie and pick the smoothie with the fewest calories.
• Hold the sugar. Many smoothies contain added sugar in addition to the sugar naturally in fruit, juice, or yogurt. Ask that your smoothie be prepared without added sugar: the fruit is naturally sweet.

4. What are smart ways to make better beverage choices?

Now that you know how much difference a drink can make, here are some ways to make smart beverage choices:

• Choose water, diet, or low-calorie beverages instead of sugar-sweetened beverages.
• For a quick, easy, and inexpensive thirst quencher, carry a water bottle and refill it throughout the day.
• Don't "stock the fridge" with sugar-sweetened beverages. Instead, keep a jug or bottles of cold water in the fridge.
• Serve water with meals.
• Make water more exciting by adding slices of lemon, lime, cucumber, or watermelon, or drink sparkling water. Try some of these healthy drink recipes from Champions for Change. or How to Make Fruit-Infused Water (PDF).
• Add a splash of 100% juice to plain sparkling water for a refreshing, low-calorie drink.
• When you do opt for a sugar-sweetened beverage, go for the small size. Some companies are now selling 8-oz. cans and bottles of soda, which contain about 100 calories.
• Be a role model for your friends and family by choosing healthy, low-calorie beverages.

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Public Health - Responsible Use

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1. Is it true that cannabis is stronger now than it was years ago?

Yes. The way cannabis plants are grown has changed over the past few decades. Plants now contain higher amounts of tetrahydrocannabinol (THC), the active ingredient in cannabis. The higher the THC content, the stronger the effects on your brain and behavior. Newer methods of using cannabis like dabbing, vaping, and eating edibles may also result in you taking in higher levels of THC.

2. What should I know about consuming edibles safely?

When you smoke or vape cannabis you may feel the effects quickly, but it can take between 30 minutes and two hours to feel the effects of edibles like cookies, sodas, and ice cream. Start with less than a single serving (less than 10 milligrams of THC), then wait before using more. It is important to know about the delayed effects of edibles because if you eat too much too quickly, you are at greater risk of poisoning.

3. What should I do to keep children and pets safe?

Store all cannabis products in a locked area. Make sure children cannot see or reach the locked area. Keep cannabis in child-resistant packaging from the store. Keep cannabis out of reach of pets too. Cannabis affects children more strongly than adults. Children are at higher risk for cannabis poisoning, especially from edibles. If you think a child may have ingested cannabis, call the Poison Control Center at 800-222-1222. If you think a child needs immediate medical help, call 911. If you think your pet may have eaten cannabis, call your veterinarian.

4. Is it possible to overdose on cannabis?

A fatal overdose is unlikely. However, smoking or eating high concentrations of THC can affect your judgment, perception, and coordination, and may lead to injuries like poisoning or car crashes.

5. Can secondhand cannabis smoke affect nonsmokers and children?

Yes. Secondhand cannabis smoke contains THC and many of the same toxins and chemicals found in tobacco smoke. These toxins can be harmful to those around you, especially babies and children.

6. Will cannabis affect my driving?

Yes. Cannabis can negatively affect the skills you need to drive safely, including reaction time, coordination, and concentration. Driving under the influence of cannabis is illegal and increases your risk of getting into a car crash. If you are under the influence of cannabis while operating a car, boat, or other vehicles, a law enforcement officer can pull you over and conduct a sobriety test.

7. Can I use cannabis?

You can legally use cannabis if you are 21 or older. You can also use cannabis if you are 18 or older and have a current qualifying physician's recommendation or a valid county-issued medical marijuana identification card.

8. What about medical cannabis use?

Use of medicinal cannabis is legal if you have a current qualifying physician's recommendation or a valid county-issued medical marijuana identification card. To buy medicinal cannabis, you must be 18 or older and have either have current qualifying physician's recommendation, a valid county-issued medical marijuana identification card or be a Primary Caregiver as defined in Health and Safety Code Section 11362.7(d). With a MMIC, you can possess up to eight ounces of dried cannabis and up to six mature or 12 immature cannabis plants. With a physician's recommendation, you may only possess what the "patient" can consume medically, which is indicated in the recommendation. With a valid county-issued MMIC, you do not have to pay sales tax when you buy cannabis, but you may have to pay other taxes.

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Public Health - Secondhand Smoke

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1. What can you do if smoke comes into your unit?

If your building has a no-smoking policy:

• Ask your building manager to make sure the rules are followed/enforced
• Ask for "No Smoking" signs to be posted where everyone can see them

If smoking is allowed in your building, you can:

• Consider talking to the person smoking; ask politely if he or she would smoke outside away from the building
• Ask your building manager about making your building smoke-free

Building owners have the right to make their building smoke-free. Many state and local governments have resources to help owners or managers make their building smoke-free. Units can also be made nonsmoking as they become vacant or when the lease is renewed.

A smoke free policy can:

• Protect health
• Reduce the risk of fire
• Lower upkeep and cleaning costs
• Reduce insurance rates

Talk with your neighbors:

• Ask if smoke is getting into other homes too - ask if they have health problems made worse by secondhand smoke
• Ask them to help you make where you live smoke-free
• Together, have a meeting with your building owner or manager
• The more people who ask for a change, the more likely it will happen

2. What is thirdhand smoke?

Thirdhand smoke refers to the toxins from cigarette smoke that get left on the surfaces of objects, becoming more toxic over time. Have you ever stood near someone who wasn't smoking yet still smelled like tobacco smoke? That smell is from thirdhand smoke.

3. Is thirdhand smoke harmful?

Through thirdhand smoke, people can be exposed to the same toxins found in tobacco smoke. Low levels of toxins can build up to dangerous levels in the body. This can cause learning problems for children.

If you have thirdhand smoke on your clothes and then cuddle your baby, your baby can breathe in these toxins. Babies have tiny lungs and breathe rapidly, so more tobacco toxins get into their bodies.

4. Where can thirdhand smoke be found?

Thirdhand smoke gets on:

• Clothes
• Hair
• Skin
• Carpets
• Furniture
• Toys
• Car seats, and many other surfaces

Thirdhand smoke can stay on unwashed surfaces for days, weeks and even months.

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Public Health - STD FAQ

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1. What are STIs?

Sexually transmitted diseases (ST!s) are infections that can be transmitted through sexual contact with an infected individual. STIs can be transmitted during vaginal or other types of sexual intercourse including oral and anal sex. Most bacterial infections (like gonorrhea (PDF), chlamydia (PDF) and syphilis (PDF) are curable with antibiotics. Herpes (PDF), HIV and genital warts (HPV) (PDF) are all caused by viruses and can be treated to reduce symptoms, but there is no cure.

2. How are STIs spread?

You can get an STI by having sex (vaginal, anal or oral) with someone who has an STI. Anyone who is sexually active can get an STI. You don't even have to "go all the way" (have anal or vaginal sex) to get an STI, since some STIs, like herpes and genital warts, are spread by skin-to-skin contact.

3. How do I know if I have an STI?

Since most STIs have no symptoms at all, the only way to know for sure is to get tested. Testing is always confidential and is often free or low-cost. Many STIs are curable and can easily be treated at a clinic. If you do not get treated, you can develop permanent damage and pass your STI on to others.

4. What can I do to protect myself?

The surest way to protect yourself against STIs is to not have sex. That means not having any vaginal, anal, or oral sex ("abstinence"). There are many things to consider before having sex, and it's okay to say "no" if you don't want to have sex.

• If you do decide to have sex, you and your partner should get tested beforehand and make sure that you and your partner use a condom every time you have oral, anal, or vaginal sex, from start to finish. Know where to get condoms and how to use them correctly. Visit the Condom Finder website to find free condoms near you.
• Mutual monogamy means that you and your partner both agree to only have sexual contact with each other. It is not safe to stop using condoms unless you've both been tested, know your status, and are in a mutually monogamous relationship. This can help protect against STIs, as long as you've both been tested and know you're STD-free.
• Before you have sex, talk with your partner about how you will prevent STIs and pregnancy. If you think you're ready to have sex, you need to be ready to protect your body and your future.
• Avoid using alcohol and drugs. If you use alcohol and drugs, you are more likely to take risks, like not using a condom or having sex with someone you normally wouldn't have sex with.

5. Where can I get tested?

Butte County Public Health Clinics in Chico and Oroville provide free or low-cost STD testing and treatment.

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Public Health - Suicide Prevention

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1. What to do in a crisis?

If you or your loved one is experiencing a mental health emergency or is in a life-threatening situation, call 911 and ask for a Crisis Intervention Trained (CIT) Officer.

What to Say When Calling 911

1. I'm calling about a Mental Health Emergency and request a CIT Officer
2. My name is ___________.
3. Describe in detail what is going on right now
4. Advise police if there is information on file with law enforcement about the person in crisis
5. Ask if it's possible to arrive without lights or sirens

In a crisis, you can also contact the resources below.

Warm Lines

• CARE Team, call or Text 530-783-CARE (2273)
• California Peer-Run Warm Line, call 855-845-7415
• Hmong Talk-Line, call 530-403-3978, Monday through Friday 9 am to 9 pm

Find a Therapist / Support Group

• Find a Support Group
• Inclusive Therapists
• SAMHSA Mental Health Treatment Services Locator
• Therapist Finder through Online Therapy

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Public Health - West Nile Virus

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1. Who's at risk of WNV infection?

• Anyone living in an area where WNV is present
• People who work outdoors or participate in outdoor activities

2. Who's at increased risk of WNV infection?

• People over the age of 60
• People with certain medical conditions, such as cancer, diabetes, hypertension, kidney disease, and people who have received organ transplants.

3. How is WNV Treated?

There is no specific treatment for WNV infection. In cases with milder symptoms, people experience fever and aches that subside on their own. Over-the-counter pain relievers can be used to help reduce fever and relieve associated symptoms. In more severe cases, people may need to go to the hospital where they can receive supportive care, such as intravenous fluids, pain management, and nursing care.

There is no vaccine available to prevent people from becoming infected with WNV.

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Public Health - Youth Prevention

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1. Can I use cannabis?

You can legally use cannabis if you are 21 or older. You can also use cannabis if you are 18 or older and have a current qualifying physician's recommendation or a valid county-issued medical marijuana identification card.

2. What about medical cannabis use?

Use of medicinal cannabis is legal if you have a current qualifying physician's recommendation or a valid county-issued medical marijuana identification card. To buy medicinal cannabis, you must be 18 or older and have either have current qualifying physician's recommendation, a valid county-issued medical marijuana identification card or be a Primary Caregiver as defined in Health and Safety Code Section 11362.7(d). You can possess up to eight ounces of dried cannabis and up to six mature or 12 immature cannabis plants unless the physician's recommendation specifies a higher amount. With a valid county-issued medical marijuana identification card, you do not have to pay sales tax when you buy cannabis, but you may have to pay other taxes.

3. What about edible cannabis?

Edibles may have higher concentrations of tetrahydrocannabinol (THC). If you eat too much, or too fast you are at higher risk for poisoning.

4. Can I get a DUI if I drive while I’m high?

Yes. If you are under the influence of cannabis while operating a car, boat, or other vehicles, a law enforcement officer can pull you over and conduct a sobriety test.

5. What happens if I am under 21 and caught carrying or using cannabis?

If you are under 21 and caught in possession of cannabis you will be required to complete drug education or counseling and community service (unless you have a current qualifying physician's recommendation or a valid county-issued medical marijuana identification card). You could also face additional penalties (fines and jail time); depending on the location you are in when you are caught, whether it is your second offense or other factors.

6. Is cannabis harmful to teens and young adults?

Yes. The brain is still developing until the 20s. Using cannabis regularly in your teens and early 20s may lead to physical changes in your brain. Cannabis can harm a young person's memory and ability to learn and pay attention. Some studies suggest a permanent impact as well. These harmful effects may make it harder for youth to achieve their educational and professional goals and impact how successful they are in life. Cannabis use also increases the risk for anxiety, depression, suicide, and schizophrenia as well as substance use or abuse.

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Public Works - Community Cleanup

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1. Did you know that there is a Community Cleanup Grant Program?

It was established with the goal of helping to keep Butte County clean and to divert waste from the Neal Road Recycling and Waste Facility through reuse and recycling.

2. What are the program goals?

1. Keep Butte County clean
2. Divert waste from the Neal Road Recycling and Waste Facility through reuse and recycling

3. Why was the program established?

Butte County has a serious illegal dumping problem! We appreciate the efforts that community groups are willing to put into cleanup programs and are pleased to offer this grant program to assist with disposal costs. Because Butte County is committed to reducing the amount of material going to its landfill, we want to make sure that recycling is a part of every cleanup program.

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Public Works - Household Hazardous Waste

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1. What can I do with Household Hazardous Waste (HHW)?

The answer to that question, for Butte County residents, is to use the Butte Regional Household Hazardous Waste Facility.

2. How can I avoid Household Hazardous Waste products all together?

Use less-toxic products whenever possible. Look for safer alternatives, many of which can be found at your local grocery store, or use simple alternatives. A mixture of baking soda and castile soap makes a good multipurpose cleaning product. Lemon juice, vinegar, hot-water and "elbow grease" can be use for a variety of projects from window cleaning to unclogging drains. You can help reduce pollution by making wise choices about the chemicals products you choose!

3. How do I transport HHW to the facility?

Keep HHW products in a pickup bed, trunk, or back seat - as far away from you as possible. Keep all products in the original container and never mix the products. Try to load your vehicle right before you leave for the facility so that fumes don't have a chance to build up. It is recommended that you keep your vehicle well-ventilated during your trip to the facility.

4. How much HHW can be disposed at one time?

The legal limit is 5 gallons or 50 pounds at one time. If you have more, make more than one trip.

5. How do I know if something is Household Hazardous Waste?

Look for the words "Caution," "Warning," " Danger," or "Poison" on the label. By law, hazardous products must have warning labels. If you're not sure, call us at 866-HAZCATT or 866-429-2288.

6. What are the hours of operation?

This facility is open:

• Friday - 9 am to 1 pm 
• Saturday - 9 am to 4 pm

No appointment is necessary.

7. What can I dispose?

Any of the following items:

• Antifreeze
• Motor oil
• oil filters
• Latex and oil-based paint
• pesticides
• Herbicides
• poisons
• Aerosols
• Gasoline
• Paint-related products like thinner, stain, varnish, and lacquers
• Bleaches
• Polishes
• Solvents
• Batteries
• Household cleaning supplies
• Pool chemicals
• Hobby supplies
• Fluorescent light tubes
• Mercury thermostats
• "E-waste" (computer monitors, televisions and other items containing Cathode Ray Tubes (CRT's))

8. What is not accepted?

Any of the following items:

• Explosives
• Ammunition
• Radioactive waste
• Smoke detectors
• Tires or
• Garbage

9. What is the cost?

Free to all households in Butte County. Proof of residency in Butte County must be shown (ie., garbage, water, phone, cable, or utility bill)

10. Where is the facility located?

1101 Marauder Street
Chico, CA 95973 
(at the Chico Airport)

View the Google Maps location.

11. Whom do we serve?

We serve all the communities of Butte County, including Biggs, Chico, Gridley, Oroville and Paradise.

12. Why bring items to the HHW facility? Can't I just throw it in the garbage?

No! Don't dispose of HHW in the garbage, don't pour it down storm drains and don't dump in on the ground! HHW can injure sanitation workers, poison the environment and poses a threat to human health and wildlife when improperly disposed.

13. Why use this facility?

Keep your home and environment safe by bringing old and unwanted household hazardous waste (HHW) in for proper disposal.

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Public Works - Land Questions

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1. Is my property in a Flood Zone?

Visit our online interactive GIS Maps to locate your parcel and whether it’s in a Flood Zone.

2. What are the operating hours

Operating hours are Monday through Friday 8:00am to 4:00pm.

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Public Works - Permits Questions

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1. How do I request for an Encroachment Permit inspection?

Use our Online Reporting Tool for Reporting Public Works Permit Inspections.

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Public Works - Projects, Request for Proposal (RFPs), Request for Quote (RFQs) Questions

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1. How do I get on a bidder’s list for Public Works Department solicitations?

Go to the Public Purchase Website and register (Free) with Public Purchase. Next, register with “County of Butte - Public Works”. During the signup process, make sure you include the categories that you want to be notified about. When the County publishes the types of projects that fit your categories, you will be automatically notified by Email. If you have questions, simply click the “Chat” button in the upper left corner of the Public Purchase Website.

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Public Works - Roads Questions

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1. How do I report a pothole or other road issue?

You have three options:

• Use our Online Reporting Tool to Report Roadside Issues
• Email the Public Works Department
• Call us at 530-538-7681

2. How do I report a street light outage that is within the County area?

Report street light outages directly to PG&E, find out how on the PG&E Website.

3. When is my County-maintained gravel road going to be graded?

Grading gravel roads requires significant moisture/rain. When there is sufficient rain for grading to become effective, we will grade it. 

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Public Works - Waste & Recycling Questions

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1. What does it cost to dump at the Neal Road Recycling & Waste Facility (Landfill)?

Download the Butte County Master Fee schedule (PDF), and see section Public Works - Neal Road Recycling & Waste Facility. The free Adobe Reader is required to view the PDF file, to find out how to download it visit Adobe's website.

2. How do I get my trees/brush chipped?

Contact the Butte Fire Safe Council

• Phone: 530-877-0984 

3. What items are banned from Landfills and where can I dispose them?

Go to our Neal Road Recycling and Waste Facility Guidelines page for more details.

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Recycle Butte - Franchise Agreements

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1. Why were collection areas established?

In order for the County to have an effective program to manage waste and recycling programs and services, the County initiated a comprehensive study of services provided by the County's three waste and recycling collection companies already operating under one-year renewable permits. The study concluded that there was an opportunity for the County to require more accountability of the collection companies, more services to be provided, and to reduce the number of heavy collection trucks impacting roads and neighborhoods. A recommendation was presented to create three collection service areas in the unincorporated area of the County and to issue three franchises for waste and recycling services. The franchise service areas, also called collection areas were created based on the number of customers each collection company had at the time the franchise service study was completed. Waste Collection is subscription based and is not mandatory. Collection services available vary by geographical area and if you are located inside or outside a Recycling Zone. Visit the Find Waste Hauler page to search the map to see collection areas, find your hauler, and see if you property is in a recycling zone.

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Recycle Butte - Haulers & Collectors

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1. How do I find my hauler?

Starting March 1, 2015, the unincorporated area of the County will be divided into three collection areas and one company will service each of the three areas exclusively. Visit the Find Waste Hauler page to search the map to find your waste hauler and see the rates for your area. City services will remain unchanged.

• Waste Management (WM) will serve the northwest area of the County; for all other questions call: 530-893-4777.
• Northern Recycling and Waste Services (NRWS) will serve the Paradise Ridge area; call NRWS at 530-876-3340.
• Recology will serve the southern portion of the County; call Recology at 530-533-5868.
• Butte County Public Works; call Valerie Meza, Recycling Coordinator: 530-552-5705.

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Recycle Butte - Household Hazardous Waste

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1. What can I do with household hazardous waste?

The answer to that question, for Butte County residents, is to use the Butte Regional Household Hazardous Waste Facility located at 1101 Marauder, Chico, in the Airport Industrial Park.

2. Why use this facility?

Keep your home and environment safe by bringing old and unwanted household hazardous waste (HHW) in for proper disposal. Dispose of:

• Antifreeze
• Motor oil
• Oil filters
• Latex and oil based paint
• Pesticides
• Herbicides
• Poisons
• Aerosols
• Gasoline
• Paint related products like thinner, stain, varnish, and lacquers
• Bleaches
• Polishes
• Solvents
• Batteries
• Household cleaning supplies
• Pool chemicals
• Hobby supplies
• Fluorescent light tubes
• Mercury thermostats
• "E-waste" (computer monitors, televisions and other items containing Cathode Ray Tubes (CRT))
• Medical Sharps
• Medications

We can not accept:

• Explosives
• Ammunition
• Radioactive waste
• Smoke detectors
• Tires
• Garbage

3. Who do we serve?

We serve all the communities of Butte County, including:

• Biggs
• Chico
• Gridley
• Oroville
• Town of Paradise

4. What does it cost?

Free to all households in Butte County. Must show proof of residency in Butte County; garbage bill, or utility bill (water, phone, cable, or electricity).

Household quantities only. Up to 5 gallons or 50 pounds of hazardous waste.

5. Why do I need to bring household hazardous waste (HHW) to the facility? Can't I just throw it in the garbage?

No! Don't dispose of HHW in the garbage, pour it down storm drains or dump in on the ground! HHW can injure sanitation workers, poison the environment and poses a threat to human health and wildlife when improperly disposed.

6. How do I know if something is household hazardous waste?

Look for the words "Caution," "Warning," "Danger," or "Poison" on the label. By law, hazardous products must have warning labels. If you're not sure, call us at 866-429-2288 (866-HAZCATT).

7. How should I transport HHW to the facility?

Keep HHW products in a pickup bed, trunk or a back seat - as far away from you as possible. Keep all products in the original container and never mix the products. Try to load your vehicle right before you leave for the facility so that fumes don't have a chance to build up. It is recommended that you keep your vehicle well ventilated during your trip to the facility.

8. How much can I bring to the facility?

The legal limit is 5 gallons or 50 pounds at one time. If you have more, make more than one trip.

9. How can I avoid household hazardous waste products altogether?

Use less-toxic products whenever possible. Look for safer alternatives, many of which can be found at your local grocery store, or use simple alternatives. A mixture of baking soda and castile soap makes a good multipurpose cleaning product. Lemon juice, vinegar, hot-water and "elbow grease" can be use for a variety of projects from window cleaning to unclogging drains. You can help reduce pollution by making wise choices about the chemicals products you choose!

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Recycle Butte - Neal Road Recycling & Waste Facility

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1. Do you take mattresses?

Yes, mattresses and box springs are free of charge. They must be uncontaminated, no bed bugs or biohazards.

2. I just purchased a home and there's a lot of old paint and house hold cleaners in the garage. What should I do?

In Chico you can take them to the Butte Reginal Household Waste Facility, located at 1101 Marauder Street, Friday, 9 am to 1 pm and Saturday, 9 am to 4 pm.

In Gridley you can take them to Ord Ranch Transfer Station, located at 119 Ord Ranch Road. Open weekends for general waste but accepts antifreeze, batteries, oil, paint and e-waste the 2nd Sunday of every month from 9 am to 4 pm.

In Oroville, Recology of Butte, Colusa Counties, Located at 2720 South 5th Avenue, the 1st and 3rd Friday of the month from 9 am to 4 pm.

3. Does the landfill take e-waste?

Yes, we take small e-waste for free, Florescent lights up to up to 32 lineal feet for free, large e-waste exceeding 24 inches - VCRs, microwaves, stereos, copiers, computer servers for a fee of $0.24 per pound.

4. Do you take appliances?

Yes, we take all appliances - washers, dryers, water heaters, stoves. There is a fee of $6 per item.

5. Do you take motorcycles or golf carts?

No, we do not take any kind of motorized vehicle.

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Recycle Butte - Recycling Zones & Services

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1. What is a Recycling Zone?

There are six recycling zones throughout the unincorporated area of Butte County. Recycling Zones were created based on the density of residential dwellings (homes per mile) that is similar to incorporated cities. Higher density equates to greater collection efficiency allowing for additional collection programs like recycling and yard waste collection to be provided at a low cost. Recycling zones include the three-cart service (trash, recycling, yard waste). Visit the Find Waste Hauler page to search the map to see if your property is in a recycling zone.

• Zone 1 (RZ1) - Durham
• Zone 2 (RZ2) - Magalia
• Zone 3 (RZ3) - South Oroville
• Zone 4 (RZ4) - Thermalito
• Zone 5 (RZ5) - Kelly Ridge
• Zone 6 (RZ6) - Chico, sphere of influence

2. Do you recycle at the landfill?

Yes. We have a cardboard only and mixed recycling roll off containers to collect recyclables. The mixed recycling includes plastics #1 through 7, newspapers (must be tied), and aluminum.

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Reporting Abuse or Neglect

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1. What is elder abuse?

Abuse of an elder or dependent adult includes any of the following:

• Physical Abuse
• Sexual Abuse
• Abandonment
• Isolation
• Financial Abuse
• Neglect
• Self-Neglect
• Mental Suffering

2. What are the signs of elder abuse?

• Physical Abuse: e.g. Hitting, kicking, burning, dragging, over or under medicating.
• Sexual Abuse: e.g. Unwanted sexual contact, sexual exploitation, forced viewing of pornography.
• Abandonment: e.g. Desertion or willful forsaking by anyone having responsibility for care.
• Isolation: e.g. Preventing the individual from receiving mail, telephone calls, visitors.
• Financial: e.g. Theft, misuse of funds or property, extortion, duress, fraud.
• Neglect: e.g. Failure to provide food, clothing, shelter, or health care for an individual under one's care when the means to do so are available.
• Self-Neglect: e.g. Failure to provide food, clothing, shelter, or health care for oneself.
• Mental Suffering: e.g. Verbal assaults, threats, causing fear.

View the Red Flags of Elder Abuse (PDF) to learn more.

3. What can you do to help?

If you suspect that an older or dependent adult needs help:

• Call 800-664-9774 to report Elder abuse occurring in Butte County
• Submit a form:
  • Suspected Dependent Adult/Elder Abuse Form (PDF)
  • Suspected Dependent Adult/Elder Abuse Form - Financial (PDF)
  • Fax Suspected Dependent Adult/Elder Abuse forms to 530-538-5093

If you are in immediate danger, please contact 911.

4. Who must report?

Reports are made by either of the following:

• Concerned citizens
• Mandated Reporters

The law requires mandated reporters to make a verbal report immediately or as soon as possible, but within 24 hours, followed by a written report within 2 days.

• Any person who has assumed full or intermittent responsibility for care or custody of an elder or dependent adult, whether or not that person receives compensation
• Administrators, supervisors, and any licensed staff of a public or private facility that provides care or services for elder or dependent adults
• Any elder or dependent adult care custodian
• Health practitioners
• Clergy member
• County welfare departments
• Law Enforcement and Fire departments
• Any other protective, public, sectarian, mental health, private assistance or advocacy agency or person providing health services or social services to elders or dependent adults
• Financial institutions when suspecting financial abuse

Mandated Reporter Training Information

This training is recommended for all employees of public and private care facilities, for health care workers, members of the clergy, employees of financial institutions, law enforcement personnel and anyone with full or intermittent responsibility for the care and custody of an elderly or dependent adult.

You can find the free Mandated Report Training online. For more information about the requirements for a Mandated Reporters please visit the CA Adult Protective Services page.

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Sheriff-Coroner - Chaplains

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1. How long is the Academy?

The Academy will be for six weeks with classes on Thursday evening and two full-day Saturdays.

2. What does a chaplain do?

• Assistance to families in the event an officer is killed or injured
• Hospital calls and home visits to Sheriff's Office personal
• Attend and participate in funerals of active, as well as retired members of the Sheriff's Office
• Attend and offer invocations and benedictions at:
  • Academy graduations
  • Promotions
    Award ceremonies
  • Dinners
  • Memorial services
  • Social events, etc.
• Regular visits with Sheriff's Office personnel in Sheriff's facilities
• Counsel Sheriff's Office Personnel
• Assist with Critical Incident Stress Debriefing after major incidents
• Death notifications to families in our communities
• Assist with attempted or actual suicides and hostage situations
• Assist with search and rescue, child, and elder abuse
• Assist with major traffic accidents involving serious injury or death
• Special duties as assigned by the Sheriff or the Sheriff's designated representative

3. What kind of subjects will be taught?

To name a few:

• Stages of grief and recovery
• Critical incident stress management
• Coroner procedures
• Compassion fatigue
• Bereavement support after a suicide
• Homicide
• Child death

4. Why is a background check necessary?

Because of the nature of our work, legal confidentiality issues, and the agencies we serve, a thorough background check is necessary.

5. I have had one recently, do I have to have another background check?

Even if you have had a previous check, a new one will be required including a Live Scan fingerprint check.

6. If I have had previous training, do I have to go through the Academy?

Yes. Although much of the training centers on responding to various types of critical incidents, a large portion deals with policies and procedures peculiar to Butte County Sheriff's Office.

7. What if I have to miss some of the classes?

We ask that you make every effort to not miss a class, but if circumstances are such that you have to miss any of the class dates, please inform the instructors as soon as possible (ASAP) in order for us to arrange for makeup work to be done.

8. What happens after the Academy?

For those who choose to become chaplains, there will be field training for 6 months, where new chaplains will go out on calls with seasoned chaplains for at least 30 hours.

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Sheriff-Coroner - Fingerprinting / Live Scan Services

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1. What is Live Scan?

The Butte County Sheriff's Office offers Live Scan fingerprinting services to the public for the purposes of pre-employment. Live Scan has the ability to digitally transmit your fingerprints to the California State Department of Justice. You may also have your fingerprints produced on a hard copy, which you or your employer can mail to the necessary agency.

When an applicant wishes to use the Live Scan service, he or she will need to provide a current and valid California Driver's License or California Identification Card. Also accepted are passports, out-of-state driver licenses, military ID cards, and ID from the Mexican Consulate. The applicant must also produce a "Request for Live Scan Service" form. Live Scan forms are provided by the requesting agency; the Sheriff's Office does not provide Live Scan forms.

The Live Scan operator will enter information from the submission form and digitally capture the fingerprint images. The captured information is immediately transmitted to the Department of Justice.

2. What are the Live Scan fees?

There are many reasons for citizens to obtain Live Scan services. Fees for these services can vary, and depend on the purpose of the Live Scan.

Ink fingerprinting, also known as hard card prints, is provided by the Butte County Sheriff's Office. Typically, the requesting agency provides the fingerprinting cards, however, we will provide fingerprint cards upon request with paid fingerprinting services. Ink card service costs $17 per card.

3. How can I make a Live Scan appointment and get payment information?

Live Scan services are done by appointment only. To schedule an appointment, contact the Records Division of the Sheriff's Office by calling 530-538-7391 during business hours.

Appointments will occur at the Butte County Sheriff's Office, Records Division located at:
5 Gillick Way
Oroville, CA 95965

Cash, check and credit cards are accepted for payment.

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Training - FAQ

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1. Why is the instructor slow?

Because of NaN

2. What is the meaning of life?

42

3. Why is the instructor slow?

He didn't drink his coffee this morning.

4. How long is the life of a tentative map?

Two years after approval, unless extended.

5. Will the boys want Chili's?

The Boys will always want Chili's.

6. what is the question?

the question is to be determined 

7. jklhjl

jkljk

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Treasurer - Tax Collector - Secured Property Taxes

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1. What are "secured" property taxes?

The term "secured" simply means that taxes are assessed against real property (land or structures). The tax is a lien that is "secured" by the land or structure. If the taxes remain unpaid after a period of five years, the property may be sold by the Tax Collector to cover the taxes owed.

2. When is the secured tax assessed?

The Assessor establishes the value of unsecured property on January 1. This date is often referred to as the tax lien date.

3. How are the secured taxes determined?

The January 1 value is multiplied by the tax rate (usually 1 percent plus voter approved assessments).

4. What period of time does a secured tax bill cover?

A secured tax bill covers a fiscal year. The fiscal year begins July 1 and ends on June 30 of the following calendar year.

5. When should I expect my secured tax bill?

Every year, the Tax Collector mails the secured tax bills in October. If you do not receive a tax bill by November 1, or if you recently purchased a property, you may access your tax bill online. You can also request a duplicate copy by calling 530-552-3720 or by sending an email to Taxes.

6. When are secured property taxes due?

The 1st installment is due on November 1 with a grace period until 5 pm on December 10 to pay without penalty. The second installment is due on February 1 with a grace period until 5 pm on April 10 to pay without penalty. If a final due date falls on a weekend or holiday, the taxes may be paid without penalty until 5 pm on the next business day.

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Treasurer - Tax Collector - Supplemental Property Taxes

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1. What are "supplemental" property taxes?

A supplemental tax bill is a separate bill that reflects the increase or decrease in the assessed value of real property over and above the secured taxes already billed for a particular fiscal year. Supplemental tax bills are generated and mailed throughout the year and the payment due dates vary.

2. If I receive a supplemental tax bill, will I also receive an annual tax bill?

Yes. Supplemental tax bills are separate from and in addition to the annual secured property tax bill. The Assessor's Office is responsible for reassessing property.

3. If I pay taxes through an impound account, will my supplemental bill be sent to my lender?

No. Supplemental bills are only mailed to the property owner of record. You should contact your lender to determine whether it will pay the bill on your behalf.

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Treasurer - Tax Collector - Tax Auction Excess Proceeds

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1. Why does the Butte County sell tax-defaulted property?

The primary purpose of a tax sale is to collect taxes that have not been paid by the property owner for at least five years. Offering property at public auction achieves this by either selling the property or by forcing payment of the property taxes. During those five years, the taxpayer has repeatedly been offered payment plans and still has the ability to remove the parcel from the sale by paying the taxes in full by 5 pm the day before the auction. If the property is sold, lienholders and the former owner may claim proceeds in excess of the taxes and costs of the sale.

2. Can I obtain title to a property on the tax sale list by paying the delinquent taxes prior to the tax sale date? Does the county sell tax lien certificates?

No. Legal title to a tax-defaulted property subject to the Tax Collector's power to sell can be obtained only by becoming the successful bidder at the tax auction. Paying taxes on such property will only serve to remove the parcel from the auction list, benefitting the assessed owner. No California county sells tax lien certificates at this time.

3. Who is notified of the sale?

The law requires the Butte County Tax Collector to attempt to notify the current owner(s), all lienholders, and public agencies.

4. Is a tax sale publicly advertised?

Yes. The legally required notice is published in the Chico Enterprise Record and Oroville Mercury Register three times, in successive seven-day intervals, prior to the tax sale.

5. When does the right to redeem a tax-defaulted property on the auction list cease?

The right to pay the taxes in full to avoid the sale of the property ceases at the close of business, 5 pm, on the last business day prior to the sale. There is no extended right of redemption in the State of California, as exists in some other states.

6. How is the minimum bid on a tax sale property determined?

State law dictates that the minimum bid on a tax-defaulted parcel offered by the Tax Collector at a public auction shall be no less than the total amount to redeem the property, plus costs. The minimum bid may be lowered, at the Tax Collector's discretion, if a parcel does not sell for the original minimum bid.

7. Does Butte County guarantee the property?

All properties are sold as is so it is very important to be an informed bidder. Prior to the auction, prospective bidders are urged to thoroughly research each property on which they plan to bid. Butte County makes no guarantee, expressed or implied, relative to the title, location or condition of the properties for sale. In addition, the County assumes no responsibility, implied or otherwise, that the properties are in compliance with zoning ordinances, mining and reclamation regulations or that they conform to building codes, permit requirements or any other government regulation.

8. Do liens or encumbrances on a tax-defaulted property transfer to the new owner after purchase of the property at a tax sale?

A title search initiated at the purchaser's expense should reveal any liens or encumbrances of record on a property in the tax sale. Per Revenue and Taxation Code Section 3712: "The deed conveys title to the purchaser free of all encumbrances of any kind existing before the sale, except:

• Any lien for installments of taxes and special assessments, which installments will become payable upon the secured roll after the time of the sale. (Note: The defaulted taxes and the current secured property taxes will be paid in full as part of the sale)
• The lien for taxes, assessments or other rights of any taxing agency which does not consent to the sale under this chapter.
• Liens for special assessments levied upon the property conveyed which were, at the time of the sale under this chapter, not included in the amount necessary to redeem the tax-defaulted property, and, where a taxing agency which collects its own taxes has consented to the sale under this chapter, not included in the amount required to redeem from sale to the taxing agency.
• Easements, constituting servitude upon or burdens to the property, water rights, the record title to which is held separately from the title to the property, and restrictions of record.
• Unaccepted, recorded, irrevocable offers of dedication of the property to the public or a public entity for a public purpose, and recorded options of any taxing agency to purchase the property or any interest therein for a public purpose. Unpaid assessments under the Improvement Bond Act of 1915 (Division 10 (commencing with Section 8500) of the Streets and Highways Code) which are not satisfied as a result of the sale proceeds being applied pursuant to Chapter 1.3 (commencing with Section 4671) of Part 8.
• Any federal Internal Revenue Service liens which, pursuant to provisions of federal law, are not discharged by the sale, even though the Tax Collector has provided proper notice to the Internal Revenue Service before that date. (Note: The IRS has the right to redeem the property from the purchaser up to 120 days after the sale. If the IRS redeems the property, it will reimburse the new owner for the purchase price plus interest at 6% per annum from the date of sale, plus expenses of sale that exceed any income received from the property. If no action is taken within this period, the lien is extinguished.
• Unpaid special taxes under the Mello-Roos Community Facilities Act of 1982 (Chapter 2.5 (commencing with Section 53311) of Part 1 of Division 2 of Title 5 of the Government Code) that are not satisfied as a result of the sale proceeds being applied pursuant to Chapter 1.3 (commencing with Section 4671) of Part 8."

9. How do I find a property I’d like to bid on at the tax sale?

Vacant land has no street (situs) address. The Butte County Assessor's plat maps and map books can determine its approximate geographical location. Improved properties frequently (but not always) will bear a street address, making it easier to determine the general location. Exact boundary lines of a property can be determined only by a survey of the property undertaken at the purchaser's expense.

Butte County Data Search - More information on each parcel is available through Butte County's Geographic Information Systems website.

10. How can I determine what use I can make of a tax sale property before I purchase it?

No expressed or implied warranty is given with respect to the parcels, and they are sold on an "as is" basis. Bidders are responsible for knowing what they are purchasing. The Department of Development Services can provide zoning, General Plan designation, water source and other information. Examine the Butte County Recorder's records for any recorded easements on a property.

Butte County Data Search - More information on each parcel is available through Butte County's Geographic Information Systems website.

11. How can I find out if a property I am interested in has been withdrawn from the sale (for payment of taxes or any other reason)?

Approximately three months prior to a tax auction, a list of eligible properties will be posted to the Treasurer-Tax Collector's website. As properties are removed from the auction, an updated list will be posted. A reoffer auction may also be scheduled within 90 days of an annual tax sale.

12. How can I register as a bidder?

Bid4Assets has hosted several of Butte County's tax auctions and will handle all aspects of the bidder registration process. Butte County requires each bidder to submit a deposit of $5000 to Bid4Assets, plus a $35 processing fee, to register for the sale. Details and instructions will be provided by Bid4Assets in mid-May.

13. How does the bidding process work?

The answer to this question is based on the process through Bid4Assets, the tax auction vendor.

14. How can a successful bidder pay for a property at the tax sale?

Successful bidders must pay by cashier's check, wire transfer or electronic funds transfer within three business days after the sale closes. In addition to the purchase price, the documentary stamp tax ($0.55 per $500 of the purchase price) is required. Only a successful bidder has the opportunity to purchase County assets. If the successful bidder defaults, under California State Law, County cannot resort to the second highest bidder, and will be required to take appropriate legal action against the bidder who defaults.

15. If I am the successful bidder, how can I hold title (vesting)?

The vesting on the tax deed will be as listed on the Deed Information form you will complete as a successful bidder. We cannot advise you in this area, but some of the most common ways in which property is vested are listed below. You may wish to consult an attorney. If you would like the property to be deeded to a trust, you will need to supply the name, date and trustees of the trust.

• A Single Man
• A Single Woman
• An Unmarried Man
• An Unmarried Woman
• A Married Man
• A Married Woman
• A Widower (Man)
• A Widow (Woman)
• Husband and Wife as Joint Tenants
• Tenants in Common
• A Married Man as His Sole and Separate Property
• A Married Woman as Her Sole and Separate Property
• A Corporation
• A Public Agency

16. How soon can I take possession of a property after purchase at the tax sale?

The successful bidder may generally take possession after the tax deed to purchase the property has been recorded. Successful purchasers should contact their attorney for information regarding possession. Most title companies will not insure title on properties sold at public auction for at least one year after the tax deed has been recorded. Legal action to challenge a tax sale must be commenced within one year of the tax recording date.

17. What steps should I take if there are occupants living on the property or personal property left on the premises?

This is a civil matter that could involve eviction proceedings or a disposition of personal belongings. You may wish to seek private legal advice.

18. Is property purchased in a tax sale eligible for title insurance?

The former owner has one year, from the date of recording of the tax deed, to challenge the validity of the tax sale (Revenue and Taxation code 177, 3725 and 3726). Please be advised that most title companies will not insure title on property purchased at a tax sale for at least one year after the recordation of the tax deed. A tax sale certificate or quiet title action may be necessary in order to clear title after the one year period.

The County of Butte makes no guarantees, express or implied, relative to the title, location, condition, right of legal access to, or permitted use of, the parcels offered for sale. The County provides no assurance that the properties are in compliance with zoning ordinances, that they conform to building codes or permit requirements, or that the situs address is correct. Parcels offered for sale may contain hazardous wastes, toxic substances, or other substances regulated by federal, state, and local agencies. The County makes no assurance, implied or otherwise, that the parcels are in compliance with federal, state or local laws governing such substances. The County assumes no responsibility, implied or otherwise, for any costs or liability of any kind imposed upon, or voluntarily assumed by, the purchaser, or any other owner, to remediate, clean up, or otherwise bring into compliance according to federal, state, or local environmental laws, any property purchased at this sale. The County assumes no liability for any other possible liens, encumbrances or easements, recorded or not recorded.

It is the purchaser's responsibility to thoroughly research each property and to determine if there are any liens or special assessments, homeowner association requirements, etc. Prospective purchasers are urged to examine the title, location and desirability of the properties available, to their own satisfaction, prior to the sale. It is also the responsibility of the purchaser to determine whether mobile homes are included in the parcel offered for sale. Some bonds, assessments and/or special district liens, which are levied by agencies or offices other than the Treasurer-Tax Collector, may still be outstanding after the tax sale. In addition, the I.R.S. has the option of redeeming, up until 120 days after the sale, any property on which there is an I.R.S. lien recorded.

19. What happens to property that does not sell at the tax sale? Can the property be purchased directly from the county?

The owner’s right to redeem the property revives if not sold. The unsold properties will be offered at subsequent tax sales until redeemed or sold. Properties cannot be purchased directly from Butte County outside of an auction or agreement sale process.

20. How can I get more information?

Additional information on each parcel and links to other resources will be available through Bid4Assets.

21. What happens if I am the successful bidder but decide that I don’t want the property after all?

Be sure you want the property before you bid. All sales are final and there are absolutely no refunds. If you default, under California State Law, the County cannot resort to the second highest bidder and will be required to take legal action against you. Failure to consummate the sale within the specified time shall result in the forfeiture of any deposit made and all rights that the purchaser may have had with respect to the property. Failure to consummate the sale will also bar the bidder from participating in future tax sales in Butte County.

22. How can I determine whether there are outstanding assessments or liens against an auction property?

To determine whether there are outstanding assessments or liens against the property requires researching the Official Records of the County Recorder's Office. Title insurance companies can also provide this service.

Please Note: The Butte County Recorder's Office does not provide property searches. Anyone interested in locating recorded property information is welcome to do so in their office during business hours and research the records. You can also conduct online research by utilizing the Official Records section of their website.

23. Under what circumstances can the former owner challenge the validity of the auction?

Generally, Sections 177 and 3725 et. seq. of the Revenue and Taxation Code limit the time to commence an action to one year from the recording of the tax deed.

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Treasurer - Tax Collector - Unsecured Property Taxes

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1. What are "unsecured" property taxes?

The term "unsecured" refers to property that can be relocated and is not real estate. The tax is assessed against such things as business equipment, fixtures, boats, and airplanes. If the unsecured tax is not paid, a personal lien is filed against the owner, not the property.

2. When is the unsecured tax assessed?

The Assessor establishes the value of unsecured property on January 1. This date is often referred to as the tax lien date.  

3. How are the unsecured tax amounts determined?

The January 1 value is multiplied by the tax rate (usually 1 percent plus voter approved assessments).

4. What period of time does an unsecured tax bill cover?

An unsecured tax bill covers a fiscal year. The fiscal year begins July 1 and ends on June 30 of the following calendar year.

5. If I sell my unsecured property before the beginning of the fiscal year, am I still responsible for the unsecured tax?

Yes. Disposal of the property after the January 1 lien date does not eliminate your liability. If you sell the property before the unsecured tax bill is issued, make sure you collect an estimated amount for the unsecured tax from the buyer.

6. When should I expect my unsecured tax bill?

Unsecured property tax bills are usually mailed in late July and are due by August 31st. For the 2021 to 2022 fiscal year, they will be mailed by the end of August and will be due by September 30, 2020.

7. Where can I find information regarding payment plan options for delinquent unsecured property taxes?

For information regarding payment plan options for delinquent unsecured property taxes, contact the Central Collections Division at 530-552-3710 or send an email to Collections.

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Water & Resource Conservation - Palermo

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1. Why is Butte County and the South Feather Water and Power Agency (SFWPA) working together to bring clean water to the Palermo community?

Approximately 110 Palermo parcels are already hooked up to SFWPA’s water system in Palermo receiving full water service benefits. The Palermo Clean Water Consolidation Project will provide new accounts that connect to the SFWPA water system with a safe reliable water supply. This will also address groundwater pollution issues and eliminate concerns about wells going dry during multi-year droughts.

2. How can I stay updated on the Project status and next steps?

Palermo residents can stay abreast of the Project status by reviewing the information available on the Palermo Clean Water Consolidation Project Page, and by attending periodic community Town Hall meetings to address any questions or concerns you may have.

3. Do I have to destroy my well if I participate in the project?

Palermo customers interested in connecting to the SFWPA water system can provide a signed Letter of Interest to the project partners (see the Palermo Clean Water Consolidation Project Page). Participating customers will not be required to destroy their wells, however, they are encouraged to take advantage of grant funds to do so as part of the project implementation process. If at a future time the well is inactive and is required to be destroyed, these customers will be required to pay the costs to properly destroy their domestic wells out-of-pocket.

4. How much would it potentially cost me to connect to the SFWPA water system in the future? How much money am I saving by connecting to the SFWPA water system now under this grant?

Palermo residents who do not connect to the SFWPA water system using available grant funds would be responsible for all SFWPA water system connection costs in the future including paying the SFWPA water connection fee. Estimated costs based on 2021 data and information are outlined further for your information.

For a parcel already within the SFWPA service area, the total cost for a domestic connection to the SFWPA water system would be $6,108 as follows:

Cost	Fee/Charge
$40	New Account Fee
$4,363	System Capacity Fee
$500	Service Installation Charge
N/A	Backflow Installation Charge
$1,205	Meter/Backflow Set Fee

The SFWPA Fee Subtotal amounts to $6,108. 

For a parcel that must be annexed into the SFWPA service area, the total cost for domestic connection would be $12,108 as follows: 

Cost	Fee/Charge
$1,500	Engineering/Platt Mapping
$500	State Board of Equalization Fee
N/A	County Clerk's Posting Fee
$4,000	Local Agency Formation Commission (LAFCO) Deposit
N/A	LAFCO Sphere-of-Influence Fee
N/A	Encroachment Permit (City/County)

The Outside Agency Fees amounts to $6,000. 

SFWPA Fee Subtotal plus the Outside Agency Fees amounts to $12,108.

5. If I choose not to sign up for the SFWPA Letter of Interest now, can I change my mind before the Project is complete?

Yes, however for us to prepare an accurate project cost estimate for the grant, it is best that we confirm how many parcels want to connect to the SFWPA water system. There is no guarantee that grant funds will be available to Palermo customers who do not sign the SFWPA Letter of Interest in advance of the grant funding application process. It is recommended that Palermo customers sign the SFWPA Letter of Interest now so that your parcel can be included and listed in the grant funding application. This will ensure the highest chance of success to secure grant funds for your SFWPA water system connection costs.

6. If I hook up to the SFWPA water system through the Project what benefits do I receive as a SFWPA water customer?

Palermo accounts would receive the following benefits for connecting to the SFWPA water system and becoming a SFWPA water customer: 

1. SFWPA provides water service 24-hours per day/365 days per year to meet all water needs;
2. Having SFWPA’s certified water professionals maintain the water distribution system, water service laterals, and state of the art metered connections for all customers;
3. Having SFWPA’s certified water professionals replace old facilities including pipes, services, hydrants, valves, storage, backflow, and meters;
4. Having SFWPA provide fire protection and emergency water service capacity to protect property and facilities and provide reliable service during all water year types;
5. Having SFWPA provide water quality that meets all Safe Drinking Water Act standards, and utility billing services. All you have to do is manage your water use.
6. Note that Palermo customers hooking up to the SFWPA water system would still be responsible for any future maintenance of the water service connection from the SFWPA meter box to the home or building.

7. If I live just outside of the project boundaries on the map can I still participate and get connected to the SFWPA water system?

Palermo customers who are located on either side of the street along the project boundary will be provided with the opportunity to participate in the Project. It is preferred that Letters of Interest be signed by these customers in advance of project construction so that grant funds can be secured to connect those customers to the SFWPA water system.

8. If I sign up now with the Letter of Interest, what will my out-of-pocket costs be?

There would be no out-of-pocket costs for signing up now with the Letter of Interest. Customers will be contacted when grant funds are available to verify their interest in hooking up to the SFWPA water system through the project before construction begins.

9. What is the current SFWPA water bill for those already hooked up to the SFWPA water system?

The majority of Palermo accounts would pay the SFWPA residential monthly water service charge for a three-quarter-inch meter plus pay $0.42 per billing unit of water used. The 2021 monthly service charge is $19.00 per month. The billing unit is one CCF (one hundred cubic foot) which is equivalent to 748 gallons of water. The current average monthly water bill for Palermo customers already connected to the SFWPA system is approximately $35 per month based on 2021 water rates and average monthly water use of 36 CCF. Future water charges will be based on SFWPA-adopted water rates and customer water usage.

SFWPA is focusing on four key strategic initiatives for 2022. These include 1) Water System Efficiency, 2) Water Supply Reliability, 3) Sustainable Infrastructure and 4) Update Utility Rate Planning. This focused effort will help the SFWPA balance infrastructure and regulatory needs in support of its Mission Statement to deliver a dependable supply of safe, quality drinking water to its current and future customers.

10. How do I indicate my interest in connecting my Palermo property to receive water from the SFWPA water system?

Please sign the Letter of Interest for connection to the SFWPA water system as soon as possible so that grant funds for connecting your account to the SFWPA water system can be included in the grant funding applications. This is not a final decision for or against participation in the project. But submitting a letter of interest now helps strengthen the funding application by showing community support for the project.

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Water & Resource Conservation - Well Owners

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1. My well has “gone dry,” what do I do?

This occurs when the groundwater levels fall below the depth of the pump or the bottom of the well. You will need to contact a licensed contractor who can assess your situation and give you options. The Wellowner website has a Contractor Lookup Tool.

If you have the ability to store water or purchase a storage tank, be sure to use only licensed water haulers for delivery of safe, clean potable water. A list of licensed water haulers in Butte County and surrounding counties can be found in the section above. A Complete List of Licensed Water Haulers can be found on the CA Department of Public Health (CDPH) website.

2. How can I find out where the groundwater level is in my area?

Depth to groundwater for monitoring wells in your area can be viewed on the California's Groundwater Live website. Use the map to find a monitoring well near you. If you know the total depth of your well, where it is screened, and how deep your pump sits in the borehole then you can compare that information to local groundwater conditions to gauge your risk for running into well troubles.

Additionally there are 2 real-time multi-completion groundwater level monitoring wells currently transmitting data:

• 20N2E24C1-3M - located on Nelson Road near Highway 99
• 21N1E13L2-4M - located at the California State University, Chico State Farm

Groundwater level monitoring occurs throughout the year. Results and summaries are provided in the Department's Groundwater Status Report. Call our department at 530-552-3595 if you have questions about groundwater conditions.

3. I haven’t had problems but how can I be proactive?

Annual well maintenance is highly recommended. Have your well serviced to check pump performance, depth to water, and the depth of your pump. Butte County has put together a Domestic Wells Pamphlet (PDF) to help property owners navigate well maintenance.

Knowing the total depth and general construction of your well can help you anticipate how your well may respond in drought conditions. This information can be found on a Well Log that was filled out at the time your well was drilled or may be available from the pump company which performed the installation. We recommend always having your well log on hand, especially during dry times.

4. Where can I find a copy of my Well Log?

A copy of your Well Log, also known as a Well Completion Report, is available from the Department of Water Resources (DWR) - Northern Region Office. This will give you more information about your well including its construction details, total depth and casing and screening information. Well information is available online at no charge via the Well Completion Report Mapping Application. If you are unable to find the report using the online application, you may request one by filling out and submitting a Well Completion Report Request Form (PDF), a fee may be charged. For more information contact the Northern Region office by email or by calling 530-529-7368.

If DWR cannot locate your Well Log, you may also request your well depth information and Well Log from the Butte County Public Health Department Environmental Health Division. Call them at 530-552-3880.