Employment and Social Services

Our Mission:  "We administer employment and social services, preserving the dignity of children, families and adults."

Our Vision:  "Partnering for a safe, healthy, and self-reliant community."

Cal Fresh

Automatic CalFresh Benefits Replacement Available for Families Impacted by Power Outages 

Families who lost power during the PSPS that began October 9, 2019 may be eligible for automatic replacement of CalFresh benefits.  

You may be eligible for replacement of up to 60% of your October benefit amount if your benefits were issued between October 1st and October 9th.

If you are eligible for automatic replacement, the benefits will be available on your EBT card Thursday, October 24th. 

Call the Customer Service Center at 1-877-410-8803 with questions.

CalFresh Replacement Flyer

Remplazo automatico disponible de CalFresh para familias impactadas por los apagones de luz

Las familias que perdieron servicios de luz durante el PSPS que empezo en Octubre 9, 2019 podrian ser elegibles para un remplazo automatico de beneficios de CalFresh.

Usted podria ser elegible para un remplazo de hasta 60% de sus beneficios de Octubre si sus beneficios fuerton otorgados entre Octubre 1 y Octubre 9.

Si usted es elegible para un remplazo automatico, los beneficios estaran disponibles en su tarjeta de EBT el Jueves, 24 de Octubre.

Llame al centro de servicio al cliente al 1877-410-8803 si tiene preguntas.

Kev Ntxiv Nyiaj Muas Noj (CalFresh) Muaj Rau Cov Tsev Neeg Uas Hluav Taws Xob Raug Tua Rau Lub Caij Thaum Tsoom Fwv Tua Hluav Taws Xob. 

Cov tsev neeg uas hluav taws xob raug tua rau lub caij PSPS uas pib rau Lub 10 Hli, Tim 9, Xyoo 2019 tej zaum kuj muaj feem yuav tau txais kev pab nyiaj muas noj #CalFresh ntxiv. 

Tej zaum koj yuav muaj feem tau txais kev ntxiv nyiaj muas noj txog li ntawm 60% rau lub 10 Hli Ntuj, yog hais tias koj tau txais koj cov nyiaj muas noj thaum 

lub 10 Hli, Tim 1 – Tim 9. 

Yog peb pom tau hais tias koj muaj feem yuav tau txais kev ntxim nyiaj muas noj, koj yuav tau txais nyiaj muas noj ntxiv hauv koj daim EBT rau hnub Thursday, lub 10 Hli, Tim 24. 

Hu tuaj rau peb ntawm 1-877-410-8803 yog koj muaj lus nug dab tsi.

CalFresh Benefits Replacement Available for Families Impacted by Power Outages


Families who lost power during the PSPS are eligible for CalFresh replacement benefits! You can come in to the Oroville office located at 78 Table Mtn Blvd or the Chico office located at 765 East Ave. Suite 200  to request replacement benefits. But don't forget: You MUST make the request by November 8, 2019 so time is running out! Call the Customer Service Center at 1-877-410-8803 with questions.


Familias que perdieron servicios electricos durante el PSPS son elegibles para reponer sus beneficios de CalFresh! Pueden presentarse a la oficina en Oroville localizada en el 78 Table Mtn Blvd o a la oficina de Chico en 765 East Ave Suite 200 para peticionar el remplazo de sus beneficios. Pero no se le olvide:  Debe de hacer esta peticion antes de Noviembre 8, 2019, asi que el tiempo se acaba!  Llame a el telefono de servicio al cliente 1-877-410-8803 si tiene preguntas.


Cov tsev neeg uas hluav taws xob raug tua rau lub caij #PSPS muaj feem yuav tau txais kev pab nyiaj muas noj #CalFresh los mus ntxiv rau tej khoom noj uas puas tau raug puas tsuaj lawm. Tuaj thov kev pab hauv Oroville ntawm 78 Table Mtn Blvd, los yog hauv Chico ntawm 765 East Ave. Suite 200. Tab sis txhob hnov qab tias koj yuav tsum tau tuaj thov kev pab Tsis pub dhau lub 11 Hlis ntuj, Tim 8, Xyoo 2019 Hu rau peb ntawm ( 1-877-410-8803) yog koj muaj lub nug.

CalFresh Logo

Warning - Phone/Text Scam Targeting EBT Cardholders:Some EBT cardholders are receiving an automated call or text asking them to provide personal information, including their 16-digit card number and PIN. EBT cardholders should never share their card number or PIN.

CalFresh, formerly known as Food Stamps, helps low-income people buy the food they need for good health. For most households, CalFresh benefits are only a part of their food budget. They must spend some of their own cash, along with their CalFresh Benefits, in order to buy enough food for the month. 

Individuals and families may be eligible to receive CalFresh benefits, whether or not they work, if they have low income. 

CalFresh benefits are given in the form of an Electronic Benefits (EBT) card, similar to a bank debit card.

Who Qualifies

Specific eligibility requirements take into account an applicant’s citizenship, income, and other factors. Generally, services are available to low income individuals and families who :

  • Are U.S. Citizens, or
  • Are Legal Immigrants who:
    • Have lived in the U.S. for at least five (5) years, or
    • Are receiving disability-related assistance or benefits, regardless of entry date, or
    • Are children under 18 years of age regardless of entry date.
  •  Meet Work and Income Requirements

How to Apply

Online:  Visit C4Yourself.com online to apply.  C4Yourself Logo

By Phone:  Call The Butte County Customer Service Center at 877.410.8803.

By Fax:

Chico Office: 530.879.3483

Oroville Office: 530.538.6918

In Person:


Butte Community Employment Center - Chico
765 East Avenue                                                                Chico, CA 95926

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Butte Community Employment Center - Oroville
78 Table Mountain Blvd.
Oroville, CA 95965

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 Contact DESS

24-Hour Emergency Numbers
Children's Services - North County
Children's Services - South County
Adult Services - Countywide

Customer Service Center

Butte 211
Dial 211 or Butte211.org

Full list of DESS contacts

 Locations & Hours

Customer Service Center
877.410.8803 (phone only)
Monday - Friday
7:30am to 4:30pm

Excludes Holidays

Butte Community Employment Center - Chico
765 East Avenue
Chico, CA 95926

Butte Community Employment Center - Oroville
78 Table Mountain Blvd.
Oroville, CA 95965

Office Hours
Monday - Friday
7:30am - 5:00pm 

Butte County Community Services Center
7200 Skyway Rd
Paradise, CA 95969

Excludes Holidays

Full list of DESS locations.


Public Assistance Overpayment
More information about overpayments and notices of overpayment.

Apply for Service Online
Go to C4Yourself.com
Apply in person at one of the Butte Community Employment Centers

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