Employment and Social Services

Our Mission:  "We administer employment and social services, preserving the dignity of children, families and adults."

Our Vision:  "Partnering for a safe, healthy, and self-reliant community."

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                    Options for Services

Your safety and the safety of our staff are important to us. Most of your needs can be met online or by phone. We appreciate your help to keep us all safe.

  • You do not have to come into our office to apply for benefits.
  • You can turn in your verifications online or in the drop boxes located in the front of our buildings. 

To apply for benefits you may submit an application:

Online – at C4yourself.com or getcalfresh.org

By fax – at 530-538-6918

By mail – at PO Box 1649 - Oroville, CA 95965

By phone – 1-877-410-8803


To get general benefit information, ask case questions, or speak to an Eligibility Specialist, you may call our Customer Service Center (CSC) at:

       1-877-410-8803

You may also use this number to:

  •  Request forms
  •  Request a new BIC or EBT card
  •  Get benefit information or a status update on your case
  •  Request an application for benefits
  •  Add someone to your case
  •  Change your address
  •  Help with your C4yourself account
  •  Change your IVR PIN number

If you have a C4yourself account, you can upload documents, verifications requested by your worker, complete your SAR7, etc. For help setting up a C4yourself account, you can call the CSC 1-877-410-8803.

If you would like to drop something off, you can use your drop boxes located in the front of our buildings. Documents dropped here are picked up and delivered to your worker within 24 hours.

Thank you for your cooperation.

CalWORKs

Warning - Phone/Text Scam Targeting EBT Cardholders:
Some EBT cardholders are receiving an automated call or text asking them to provide personal information, including their 16-digit card number and PIN. EBT cardholders should never share their card number or PIN.

CalWORKs (California Work Opportunity and Responsibility to Kids) provides temporary financial assistance and employment-related services to needy families with minor children. The program is designed to provide families with the means to meet their basic needs in difficult times, while helping them to enter or reenter the workforce and become self-sufficient. A variety of supportive services are available, such as child care, transportation, and others necessary for a successful transition from welfare to work. Special services are also available for pregnant and parenting teens

CalWORKs Cash Assistance

CalWORKs provides temporary financial assistance and employment-related services to needy families with minor children. If a family has little or no cash and needs housing, food, utilities, clothing or medical care, they may be eligible to receive immediate short-term help. Families that apply and qualify for ongoing assistance receive money each month to help pay for housing, food and other necessary expenses, for a temporary period of time. 

CalWORKs Employment Services

The CalWORKs Welfare-to-Work (WTW) Program is a component of CalWORKs. The program assists CalWORKs recipients in seeking, obtaining and retaining employment that leads to self-sufficiency. Welfare-to-Work staff help and encourage participants in overcoming the barriers that prevent employment. Participants are eligible for a variety of supportive services to assist them in becoming and remaining employed.

Apply for Benefits  Jobs  Medical Coverage

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 Contact DESS

24-Hour Emergency Numbers
Children's Services - North County
800.400.0902
Children's Services - South County
800.400.0902
Adult Services - Countywide
800.664.9774

Customer Service Center
877.410.8803

Butte 211
Dial 211 or Butte211.org

Full list of DESS contacts

 Locations & Hours

Customer Service Center
877.410.8803 (phone only)
Monday - Friday
7:30am to 4:30pm

Excludes Holidays

Butte Community Employment Center - Chico
765 East Avenue
Chico, CA 95926

Butte Community Employment Center - Oroville
78 Table Mountain Blvd.
Oroville, CA 95965

Office Hours
Monday - Friday
7:30am - 5:00pm 

Butte County Community Services Center
7200 Skyway Rd
Paradise, CA 95969


Excludes Holidays

Full list of DESS locations.

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Public Assistance Overpayment
More information about overpayments and notices of overpayment.

Apply for Service Online
Go to C4Yourself.com
Apply in person at one of the Butte Community Employment Centers

Register to Vote Online