Employment and Social Services

Our Mission:  "We administer employment and social services, preserving the dignity of children, families and adults."

Our Vision:  "Partnering for a safe, healthy, and self-reliant community."

Adult Services

Provides assistance to elderly and dependent adults who are victims of abuse, neglect, or exploitation, and helps pay for services provided to disabled adults and children so that they can remain safely in their own home. The Public Guardian acts as a court appointed Conservator who can legally make decisions on behalf of persons who are unable to make their own decisions. The Public Administrator safeguards the property of a deceased person.


Services and Programs

Adult Protective Services

Adult Protective Services provides investigation and intervention for those adults hurt by abuse, neglect and exploitation. Referrals of possible abuse can be made by anyone with knowledge of the abuse by calling the 24-hour response line: 800.664.9774

Visit the California Adult Protective Services (APS) Website for further information on this program.

Mandated Reporter Training Information

This training is recommended for all employees of public and private care facilities, for health care workers, members of the clergy, employees of financial institutions, law enforcement personnel and anyone with full or intermittent responsibility for the care and custody of an elderly or dependent adult.

You can find the FREE Mandated Report Training HERE

In-Home Supportive Services (IHSS)

The program provides physical support to eligible aged, blind or disabled adults and children who would not otherwise be able to safely remain in their homes. If you or someone you know would like to apply or learn more about this program, call 530.538.7538 or toll free at 855.398.8899.

Visit the California IHSS Website for further information on this program.

If you wish to be enrolled as an IHSS provider, please call the Public Authority at 538-5262 or 1-888-337-4477 and request information about being enrolled.

You can also visit the Pubic Authority website at http://www.bcihsspa.org/

 WIC Section 12301.24.

Special Needs Awareness Program (SNAP)


As part of Butte County’s Emergency Evacuation Plan, the Department of Employment and Social Services works collaboratively with multiple agencies to ensure that those in need of evacuation assistance during an emergency are identified and evacuated safely and efficiently. The Special Needs Awareness Program (SNAP) is a voluntary program for those with Access and Functional Needs (AFN) such as individuals with physical/developmental or intellectual disabilities, chronic conditions or injuries, limited English proficiency, older adults, children and low income households, homeless and/or transportation disadvantaged (i.e., dependent on public transit), and pregnant women.  The Special Needs Awareness Program (SNAP) packet is available to anyone with Access and Functional Needs in the community who would like to receive additional information and register to be on this list.


Please click here to request a packet or call the Butte County Adult Services Intake line at:  1.530.538.7538 or our toll free number 1.855.398.8899 and press #2.

The CalSavers Retirement Savings Program is now available for IHSS Providers

CalSavers is a new optional retirement program designed for all California individuals, including IHSS providers, which offers automatic employment retirement contribution options.Easy enrollment by phone or online.Multilingual support and materials are available.To learn more about the CalSavers program visit www.calsavers.comCalSavers Flyer


Adult Services Partnerships

Adult Services Program strives to participate in community efforts to address the comprehensive needs of the elderly in our community.

Connect with Adult Services

78 Table Mountain Blvd.
Oroville, CA 95965

Adult Services

Fax: 530.538.7722
Monday to Friday
8:00am to 5:00pm
Reports of Adult Abuse/Neglect

In Home Supportive Services

Fax: 530.538.7722
Monday to Friday
8:00am to 5:00pm

 Contact DESS

24-Hour Emergency Numbers
Children's Services - North County
Children's Services - South County
Adult Services - Countywide

Customer Service Center

Family Urgent Response System

Butte 211
Dial 211 or Butte211.org

Full list of DESS contacts

 Locations & Hours

Customer Service Center
877.410.8803 (phone only)
Monday - Friday
7:30am to 4:30pm

Excludes Holidays

Butte Community Employment Center - Chico
765 East Avenue
Chico, CA 95926

Butte Community Employment Center - Oroville

78 Table Mountain Blvd.
Oroville, CA 95965

Butte County Community Services Center
7204 Skyway
Paradise, CA 95969

Office Hours
Monday - Friday
8:00am - 4:30pm 

Excludes Holidays

Full list of DESS locations.


Public Assistance Overpayment
More information about overpayments and notices of overpayment.

Apply for Service Online
Go to C4Yourself.com
Apply in person at one of the Butte Community Employment Centers

Register to Vote Online

Apply for Benefits  Jobs  Medical Coverage

Veterans Services  Report Abuse  Popular Links

Employment and Social Services

202 Mira Loma, Oroville, CA 95965

Shelby Boston
Director/Public Guardian/Public Administrator

Careers with DESS

California Department of Social ServicesCalifornia Department of Social Services
744 P Street, Sacramento CA 95814