Employment and Social Services

Our Mission:  "We administer employment and social services, preserving the dignity of children, families and adults."

Our Vision:  "Partnering for a safe, healthy, and self-reliant community."

Employment and Social Services

Shelby Boston, DESS Director

Welcome to the Department of Employment and Social Services (DESS) website. DESS is committed to collaborating with our many partners to provide a safe, healthy and self-reliant community. At DESS we aim to administer employment and social services to all citizens of Butte County with dignity and respect. Please explore the website and learn about the many employment and social services programs we provide.

Shelby Boston, MSW
Director /Public Guardian / Public Administrator

Services

Automatic CalFresh Benefits Replacement Available for Families Impacted by Power Outages 

Families who lost power during the PSPS that began October 9, 2019 may be eligible for automatic replacement of CalFresh benefits.  

You may be eligible for replacement of up to 60% of your October benefit amount if your benefits were issued between October 1st and October 9th.

If you are eligible for automatic replacement, the benefits will be available on your EBT card Thursday, October 24th. 

Call the Customer Service Center at 1-877-410-8803 with questions.

CalFresh Replacement Flyer

Remplazo automatico disponible de CalFresh para familias impactadas por los apagones de luz

Las familias que perdieron servicios de luz durante el PSPS que empezo en Octubre 9, 2019 podrian ser elegibles para un remplazo automatico de beneficios de CalFresh.

Usted podria ser elegible para un remplazo de hasta 60% de sus beneficios de Octubre si sus beneficios fuerton otorgados entre Octubre 1 y Octubre 9.

Si usted es elegible para un remplazo automatico, los beneficios estaran disponibles en su tarjeta de EBT el Jueves, 24 de Octubre.

Llame al centro de servicio al cliente al 1877-410-8803 si tiene preguntas.

Kev Ntxiv Nyiaj Muas Noj (CalFresh) Muaj Rau Cov Tsev Neeg Uas Hluav Taws Xob Raug Tua Rau Lub Caij Thaum Tsoom Fwv Tua Hluav Taws Xob. 

Cov tsev neeg uas hluav taws xob raug tua rau lub caij PSPS uas pib rau Lub 10 Hli, Tim 9, Xyoo 2019 tej zaum kuj muaj feem yuav tau txais kev pab nyiaj muas noj #CalFresh ntxiv. 

Tej zaum koj yuav muaj feem tau txais kev ntxiv nyiaj muas noj txog li ntawm 60% rau lub 10 Hli Ntuj, yog hais tias koj tau txais koj cov nyiaj muas noj thaum 

lub 10 Hli, Tim 1 – Tim 9. 

Yog peb pom tau hais tias koj muaj feem yuav tau txais kev ntxim nyiaj muas noj, koj yuav tau txais nyiaj muas noj ntxiv hauv koj daim EBT rau hnub Thursday, lub 10 Hli, Tim 24. 

Hu tuaj rau peb ntawm 1-877-410-8803 yog koj muaj lus nug dab tsi.


CalFresh Benefits Replacement Available for Families Impacted by Power Outages

Families who lost power during the PSPS are eligible for CalFresh replacement benefits!

You can come in to the Oroville office located at 78 Table Mtn Blvd or the Chico office located at 765 East Ave. Suite 200  to request replacement benefits.

But don't forget: You MUST make the request by November 8, 2019 so time is running out! Call the Customer Service Center at 1-877-410-8803 with questions.

https://www.chhs.ca.gov/wp-content/uploads/2019/10/CalFresh-Power-Outage-Flyer.pdf

Familias que perdieron servicios electricos durante el PSPS son elegibles para reponer sus beneficios de CalFresh!

Pueden presentarse a la oficina en Oroville localizada en el 78 Table Mtn Blvd o a la oficina de Chico en 765 East Ave Suite 200 para peticionar el remplazo de sus beneficios.

Pero no se le olvide:  Debe de hacer esta peticion antes de Noviembre 8, 2019, asi que el tiempo se acaba!  Llame a el telefono de servicio al cliente 1-877-410-8803 si tiene preguntas.

Cov tsev neeg uas hluav taws xob raug tua rau lub caij #PSPS muaj feem yuav tau txais kev pab nyiaj muas noj #CalFresh los mus ntxiv rau tej khoom noj uas puas tau raug puas tsuaj lawm. Tuaj thov kev pab hauv Oroville ntawm 78 Table Mtn Blvd, los yog hauv Chico ntawm 765 East Ave. Suite 200. Tab sis txhob hnov qab tias koj yuav tsum tau tuaj thov kev pab Tsis pub dhau lub 11 Hlis ntuj, Tim 8, Xyoo 2019 Hu rau peb ntawm ( 1-877-410-8803) yog koj muaj lub nug.


Special Needs Awareness Program (SNAP)

DO YOU NEED ASSISTANCE DURING AN EMERGENCY?

As part of Butte County’s Emergency Evacuation Plan, the Department of Employment and Social Services works collaboratively with multiple agencies to ensure that those in need of evacuation assistance during an emergency are identified and evacuated safely and efficiently. The Special Needs Awareness Program (SNAP) is a voluntary program for those with Access and Functional Needs (AFN) such as individuals with physical/developmental or intellectual disabilities, chronic conditions or injuries, limited English proficiency, older adults, children and low income households, homeless and/or transportation disadvantaged (i.e., dependent on public transit), and pregnant women. The Special Needs Awareness Program (SNAP) packet is available to anyone with Access and Functional Needs in the community who would like to receive additional information and register to be on this list.

WOULD YOU LIKE A SNAP PACKET?

If you would like to be included on the SNAP list to be contacted in an emergency, and receive a SNAP packet, please complete the registration card online by clicking here

If you have any questions regarding your SNAP packet or registration to be on the SNAP list, please contact Butte County Adult Services Intake line at 530.538.7538, and press #2 or call our toll free number at 1.855.398.8899, or you can also send an email by clicking here.


Senior and Adult Services

Services to help the elderly and persons with disabilities to live safely in their own homes. Investigates reports of elder or dependent adult abuse and neglect.

Children's Services

Investigates child abuse and neglect and works to preserve or restore family stability.

Parent and Guardian Information and Resources

 

California Work Opportunity and Responsibility to Kids (CalWORKs)

CalWORKs provides temporary financial assistance and employment-related services to needy families with minor children.

CalFresh (Formerly Food Stamps)

Helps low-income people buy the food they need to remain healthy.

Medical Coverage

Medical coverage is available, including Medi-Cal, Expanded Medi-Cal, Health Care Reform Options, and the County Medical Services Program (CMSP).

Veteran Services

The County Veterans Service Office is an office established by the Butte County Board of Supervisors to assist veterans, their dependents and survivors, and the general public in obtaining benefits from federal, state, and local agencies administering programs for veterans.

General Assistance (GA)

General Assistance provides three months of cash assistance to eligible, employable adults and provides longer-term assistance to eligible adults who are temporarily disabled or who are awaiting Supplemental Security Income (SSI) approval.

Community Employment Centers

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Butte Community Employment Centers - One Stops.
Each Butte Community Employment Center provides a wide variety of employment related services to both job seekers and employers, and a connecting point between the two.
See a full list of Butte Community Partners.

Apply for Benefits  Jobs  Medical Coverage

Veterans Services  Report Abuse  Popular Links

 Contact DESS

24-Hour Emergency Numbers
Children's Services - North County
800.400.0902
Children's Services - South County
800.400.0902
Adult Services - Countywide
800.664.9774

Customer Service Center
877.410.8803

Butte 211
Dial 211 or Butte211.org

Full list of DESS contacts

 Locations & Hours

Customer Service Center
877.410.8803 (phone only)
Monday - Friday
7:30am to 4:30pm

Excludes Holidays

Butte Community Employment Center - Chico
765 East Avenue
Chico, CA 95926

Butte Community Employment Center - Oroville
78 Table Mountain Blvd.
Oroville, CA 95965

Office Hours
Monday - Friday
7:30am - 5:00pm 

Butte County Community Services Center
7200 Skyway Rd
Paradise, CA 95969


Excludes Holidays

Full list of DESS locations.

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Public Assistance Overpayment
More information about overpayments and notices of overpayment.

Apply for Service Online
Go to C4Yourself.com
Apply in person at one of the Butte Community Employment Centers

Register to Vote Online

Employment and Social Services

202 Mira Loma, Oroville, CA 95965

Shelby Boston
Director/Public Guardian/Public Administrator

Careers with DESS

California Department of Social ServicesCalifornia Department of Social Services
744 P Street, Sacramento CA 95814
916.651.8848