We are here to help

Our mission is to partner with people to encourage and facilitate 

wellness, recovery, and hope.


Quality Management Division

The Quality Management Division monitors services that are provided within the Department of Behavioral Health as well as by the contract providers to ensure that State Contract, and State and Federal regulations are met. We develop implementation processes to continually monitor the quality of care that our consumers receive. We do this through regular audits, producing annual quality improvement goals, performance improvement projects, collaboration with providers, and developing training and resources. Additionally, we maintain knowledge of current federal and state rules and regulations that guide our day to day operations.

1196 East Lassen Ave., Suite 130, 
Chico CA, 95973
Phone: 530.879.2456
Fax: 530.879.3932 
8:00am to 12:00pm
1:00pm to 5:00pm

Quality Assurance & Performance Improvement Work Plan

Site Certification


Request for Records

AB1299 Point of Contact for Butte County: AB1299@buttecounty.net 530.879.3367



Internship Program

Support Lines

Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or

National Suicide & Crisis Lifeline - Dial 988

Crisis Text Line
Text LISTEN to ‘741741’

Veterans Crisis Line
800.273.8255 (press 1)  

Friendship Line (older adults)

Trevor Lifeline (LGBTQ+)

North Valley Talk Line
4:30 to 9:30pm / 7 days a week

 Locations & Hours

Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973

Monday – Friday
8:00am to 5:00pm

Excludes Holidays

 Get Started

Call the Behavioral Health Access Line at 530.891.2810 to get started.

During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

See the three steps for getting started.