We are here to help. 

Behavioral Health provides services for individuals in crisis, for youth, for adults and for alcohol and drug treatment. Services are provided in Chico, Paradise, Oroville, Gridley and rural communities.

Our Mission: "Partner with individuals, families and the community for recovery from serious mental health and substance abuse issues and to promote wellness, resiliency and hope."

Forms and Posters for Patients' Rights

Commonly used forms and posters relating to Patients' Rights in alphabetical order.

Advance Health Care Directives

English  |  Spanish  |  Large Print (ENG)  |  Large Print (ESP)  |  Audio Recording (ENG)  |  Audio Recording (ESP)

Beneficiary Protections Poster

English  |  Spanish

Change of Provider - Second Opinion


Conservatorship & You

English  |  Spanish  |  Large Print (ENG)  |  Large Print (ESP)

Determining Language Preference


Grievance/Complaint Form

English  |  Spanish  |  Hmong  |  Large Print (ENG)  |  Large Print (ESP)

Grievance/Complaint Process

English  |  Spanish  |  Hmong  |  Audio Recording (ENG)  |  Audio Recording (ESP)

Language Access

English  |  Spanish  |  Large Print (ENG)  |  Large Print (ESP)

Patients’ Rights Advocate Poster

English  |  Spanish  |  Hmong

Patients' Rights Orientation Brochure

English  |  Spanish  |  Large Print (ENG)  |  Large Print (ESP)  |  Audio Recording (ENG)  |  Audio Recording (ESP)

TTY Phone Directions

English  |  Complete English

More forms and posters found on Informing Materials.


Alyssa Reilley, LMFT
Patient Right’s Advocate
1196 East Lassen Ave., Suite 130
Chico, CA 95973

Se habla Español

For grievances related to Substance Use Disorder Services: English | Spanish

Ombudsman Information: Butte County has contracted with Passages for all Ombudsman services. You can contact them and find more information on their website.



 Support Lines

Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or

National Suicide Prevention Lifeline
800.273.TALK (8255)
Chat online at

Crisis Text Line
Text LISTEN to ‘741741’

Veterans Crisis Line
800.273.8255 (press 1)  

Friendship Line (older adults)

Trevor Lifeline (LGBTQ+)

North Valley Talk Line
11:30am to 9:30pm / 7 days a week

 Locations & Hours

Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973
Monday – Friday
8:00am to 5:00pm

Excludes Holidays

 Get Started

Call the Behavioral Health Access Line at 530.891.2810 to get started.

During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

See the three steps for getting started.