We are here to help. 

Behavioral Health provides services for individuals in crisis, for youth, for adults and for alcohol and drug treatment. Services are provided in Chico, Paradise, Oroville, Gridley and rural communities.

Our Mission: "Partner with individuals, families and the community for recovery from serious mental health and substance abuse issues and to promote wellness, resiliency and hope."

Client Informing Materials

Advance Health Care Directives

English  |  Spanish  |  Large Print (ENG)  |  Large Print (ESP)  |  Audio Recording (ENG)  |  Audio Recording (ESP) 

Beneficiary Handbook

English  |  Large Print (ENG)  |  Spanish


Butte Countywide CoC HMIS Public Notice

English  |

Butte Countywide CoC Privacy Statement

English  |

Car Seat Safety

Car Safety Law (English)   |   Car Safety Law (Spanish)   |   Booster Seat Law (English)   |   Booster Seat Law (Spanish)


Conservatorship & You

English  |  Spanish  |  Large Print (ENG)  |  Large Print (ESP)


Determining Language Preference



Guide to Medi-Cal and Mental Health Services

English  |  Spanish  |  Hmong  |  Audio Recording (ESP)

Health Insurance Portability and Accountability Act (HIPAA)

California Office of HIPAA Implementation(CalOHI)

Medi-Cal Provider Directory

English  |  Spanish 

Member Information

English  |  Spanish  |   Hmong  |   Audio Recording (ENG)  |   Audio Recording (ESP)

Notice of Privacy Practices

English  |   Spanish  |   Hmong  |  Large Print (ENG)  |   Large Print (ESP)  |   Audio Recording (ENG)

Discrimination on the Basis of Disability: Brochure

English  |  Spanish

Discrimination on the Basis of Disability: Grievance Procedure

English  |  Spanish

Request for Records (submit to the clinic that provided services)

English  |  Spanish

If alternative format is needed that is not listed, please contact:

Quality Management
1196 East Lassen Ave., Suite 130, Chico CA, 95973
Phone: 530-879-2456      Fax: 530-879-3932
Hours of Operation: Monday through Friday: 8:00 AM to 5:00 PM
Closed 12:00PM – 1:00PM for lunch.



Internship Program

Support Lines

Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or

National Suicide & Crisis Lifeline - Dial 988

Crisis Text Line
Text LISTEN to ‘741741’

Veterans Crisis Line
800.273.8255 (press 1)  

Friendship Line (older adults)

Trevor Lifeline (LGBTQ+)

North Valley Talk Line
4:30 to 9:30pm / 7 days a week

 Locations & Hours

Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973

Monday – Friday
8:00am to 5:00pm

Excludes Holidays

 Get Started

Call the Behavioral Health Access Line at 530.891.2810 to get started.

During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

See the three steps for getting started.