Step 1:
Call our 24/7 Access Line toll-free at 800.334.6622 to request services. During the phone conversation, we will ask you whether your needs are urgent and what type of help you are looking for. We will also ask you if you have Medi-Cal or some other type of insurance coverage. If you have Medi-Cal, we will complete a screening over the phone to determine if services through county clinics are an appropriate fit, or else we will help you find the services you need in our community. Please have your Medi-Cal card and other insurance information available for reference during the phone call.
Step 2:
Once we have determined through a screening if you are eligible for services through our county clinics, we will schedule an assessment.
Step 3:
At your assessment, we will connect you or your family member to the types of services that you and your counselor agree will help most. A wide range of services is available, from short-term to intensive, based on your needs. These time-limited services are designed to foster resiliency in youth and families and to promote wellness.