Step 1:
Call our 24/7 Access Line toll-free at 800.334.6622 to request
services. If you call during business hours, you will immediately be provided a
brief screening. During the screening, we will ask you whether your needs are
urgent and what type of help you are looking for. We will also ask you if you
have Medi-Cal or some other type of insurance coverage. If you have Medi-Cal,
we will determine if services through county clinics are an appropriate fit, or
else we will help you find the services you need in our community. Please have
your Medi-Cal card and other insurance information available for reference
during the phone call.
Step 2:
Once we have determined through a screening if you are eligible for services through our county clinics, we will schedule an assessment.
Step 3:
At your assessment, we will connect you or your family member to the types of services that you and your counselor agree will help most. A wide range of services is available, from short-term to intensive, based on your needs. These time-limited services are designed to foster resiliency in youth and families and to promote wellness.