We are here to help. 

Behavioral Health provides services for individuals in crisis, for youth, for adults and for alcohol and drug treatment. Services are provided in Chico, Paradise, Oroville, Gridley and rural communities.

Our Mission: "Partner with individuals, families and the community for recovery from serious mental health and substance abuse issues and to promote wellness, resiliency and hope."

What Are Patients' Rights Advocates?

Patients' Rights Advocates are trained in the practice of patients' rights advocacy by the State Office of Patients' Rights. Our staff is made up of a variety of professionals and mental health consumers who have experience in law and mental health. 

What Rights Do Mental Health Clients Have?

Mental Health clients have the same legal rights guaranteed to everyone by the Constitution and other laws. As citizens clients do not lose their rights by being hospitalized. Patients Rights can help with a variety of issues, including complaints about treatment, financial assistance, community awareness and more. Please contact us for any reason, even if you concern is not regarding a legal issue. What Interests

Do Advocates Represent?

Advocates represent clients' interests as defined by the client, as long as those interests are within the bounds of the law and achievable within the advocates' resources. Advocates assist adults and minors who are voluntary or involuntary mental health clients. We counsel clients in all types of mental health facilities.

Inpatient Patients' Rights Advocate
Inpatient Patients' Rights Advocate - Spanish
Outpatient Patients' Rights Advocate
Outpatient Patients' Rights Advocate - Spanish
Grievances, Appeals and Expedited Appeals Process
Member Information
Patients' Rights Brochures
Patients Rights Orientation 

Patients' Right's Contact

1196 East Lassen Ave., Suite 130
Chico, CA 95973




 Support Lines

Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or

National Suicide Prevention Lifeline
800.273.TALK (8255)
Chat online at

Crisis Text Line
Text LISTEN to ‘741741’

Veterans Crisis Line
800.273.8255 (press 1)  

Friendship Line (older adults)

Trevor Lifeline (LGBTQ+)

North Valley Talk Line
4:30pm to 9:30pm / 7 days a week

 Locations & Hours

Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973
Monday – Friday
8:00am to 5:00pm

Excludes Holidays
View all Locations

 Get Started

Call the Behavioral Health Access Line at 530.891.2810 to get started.

During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

See the three steps for getting started.