Behavioral Health

Our Mission: "Partner with individuals, families and the community for recovery from serious mental health and substance abuse issues and to promote wellness, resiliency and hope."

Behavioral Health provides services for individuals in crisis, for youth, for adults and for alcohol and drug treatment.  Services are provided in Chico, Paradise, Oroville, Gridley and rural communities. We are here to Help.

Evaluations, Outcomes and Survey Data

Children Performance Outcomes System Reports
Children Performance Outcomes System Reports ADA version
Adult Performance Outcomes Systems Reports
Adult Performance Outcomes System Reports ADA version

Program Evaluations

Crisis Triage Teams Report

Iris House Crisis Residential Report

Satisfaction Surveys *Take a Survey Here!*

This is a voluntary departmental survey that can be taken at any time throughout the year. These surveys are located in the lobby of each of the department’s service sites as well as on the Department’s webpage. Surveys are available in English, Spanish and Hmong.

If you would like to complete this survey online, choose one of the options below.

English Survey
Hmong Survey
Spanish Survey

If you would like to download and print a hard copy, use the drop down menu to select the survey. Send completed surveys to:
Systems Performance
3211 Cohasset Road Ste. 100 Chico, California 95973

Or Email to:

Fiscal Year 2016-2017 Survey Report

Fiscal Year 2015-2016 Survey Report

Fiscal Year 2014-2015 Survey Report

Fiscal Year 2012-2013 and 2013-2014 compared

Consumer Perception Survey

This is a voluntary survey given to all consumers twice a year in November and May. Consumers that receive services during those weeks will have the opportunity to answer questions about their services, wellbeing and quality of life. Surveys are available in English, Spanish and Hmong. These surveys are required to be collected by the Department of Health Care Services.

Consumer Perception Survey Trend Report:


Consumer Perception Survey Trend Report:

Program Specific

Quarterly Department Data Reports

Fiscal Year 2017-2018

Fiscal Year 2016-2017

Fiscal Year 2015-2016

Fiscal Year 2014-2015

Fiscal Year 2013-2014

Fiscal Year 2012-2013

Crisis Line

 Contact DBH

Behavioral Health

Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or

Friendship Line (older adults)

Trevor Lifeline (LGBTQ)

4:30pm to 9:30pm / 7 days a week
North Valley Talk Line

View all Crisis Lines
View all Locations

 Locations & Hours

Main Location
Chico, CA

Main Location
Oroville, CA

Excludes Holidays

View all locations (we may break this out by service type)

 News & Updates

CalMHSA Student Video Contest

Watch the winning videos from the CalMHSA Directing Change Student Video Contest

 Get Started

Call Behavioral Health at 530.891.2810 to get started.  During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

See the three steps for getting started.