The mission of the Butte County Library is to provide all individuals, regardless of age, ethnic background, educational or economic level, with free access to ideas, information, and technology.
Refund Policy

At the time of payment for a lost item, the patron is given a receipt. This receipt is required to receive a refund. Upon approval of the Library Director, refunds for the purchase price (minus the $9.00 processing fee per item) can be issued within one year of the date of receipt.

Due to bookkeeping constraints, the library cannot issue refunds for less than $20.00.

Refund checks are processed through the Butte County Auditor-Controller.

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Library Administration
530.538.7525

Information Line
855.379.4097

Biggs Branch
530.868.5724

Chico Branch
530.891.2726

Durham Branch
530.879.3835

Gridley Branch
530.846.3323

Oroville Branch
530.538.7641

Paradise Branch
530.872.6320

Literacy Services
1.888.538.7198

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