How do I file a grievance or complaint?

Call or write to the Patients' Rights Advocate to begin the process of filing a grievance or complaint (see contact information on the Patients' Rights page). The Patients' Rights Advocate can assist you with any concern or complaint you may have regarding Behavioral Health services. Whether you are receiving, or have received services in the past, the Patients' Rights Advocate can assist you with navigating the problem resolution process in collaboration with the Beneficiary Protection Designee

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1. How do I file a grievance or complaint?
2. What exactly is Patients' Rights?
3. What is a Patients' Rights Advocate?