What happens if my Interlibrary Loan or Zip Book request cannot be filled?

Every effort will be made to fill each request placed; however, circumstances change and occasionally items become unexpectedly unavailable. In this instance, the request placed will still be deducted from the 12 free allowed per year. Any associated fees that have been paid are nonrefundable. If your request is ineligible for Zip Books we will try to fill the request through Interlibrary Loan.

Show All Answers

1. Can I borrow an item that is not owned by the Butte County Library?
2. How do I make a request?
3. What kind of items can be requested?
4. Is there a charge for Interlibrary Loan or Zip Books?
5. How long will it take to receive my Interlibrary Loan or Zip Book?
6. What happens if my Interlibrary Loan or Zip Book request cannot be filled?
7. How do I get my Interlibrary Loan or Zip Book?
8. How long can I keep an Interlibrary Loan item?
9. How long can I keep a Zip Book item?
10. Can I place holds on Zip Books?
11. What are these colored bands on my items?
12. Can you tell me more about the Zip Books Project?