Adult Services

Adult Services provides assistance to elderly and dependent adults who are victims of abuse, neglect, or exploitation, and helps pay for services provided to disabled adults and children so that they can remain safely in their own home. The Public Guardian acts as a court appointed Conservator who can legally make decisions on behalf of persons who are unable to make their own decisions. The Public Administrator safeguards the property of a deceased person.

Services & Programs

Adult Protective Services

Adult Protective Services provides investigation and intervention for those adults hurt by abuse, neglect and exploitation. Referrals of possible abuse can be made by anyone with knowledge of the abuse by calling the 24-hour response line: 800-664-9774.

Visit the California Adult Protective Services (APS) website for further information on this program.

In-Home Supportive Services (IHSS)

The In-Home Supportive Services (IHSS) program provides physical support to eligible aged, blind or disabled adults and children who would not otherwise be able to safely remain in their homes. If you or someone you know would like to apply or learn more about this program, call 530-538-7538 or toll free at 855-398-8899.

Visit the California IHSS website for further information on this program.

Public Authority

The significant role the Public Authority fulfills within the IHSS Program is to offer services that assist consumers with greater access to providers. Public Authority is the provider's employer of record for purposes of collective bargaining for wages and benefits. The Public Authority is mandated by the State of California and was created specifically as a program improvement for consumers and providers. Public Authority maintains a provider registry, which is a computerized database listing qualified and screened IHSS providers.

CalSavers Retirement Savings Program Now Available for IHSS Providers

CalSavers is a new optional retirement program designed for all California individuals, including IHSS providers, which offers automatic employment retirement contribution options. Easy enrollment by phone or online. Multilingual support and materials are available. To learn more about the CalSavers program visit the CalSavers website or view a helpful CalSavers Flyer (PDF).

Special Needs Awareness Program (SNAP)

Do you need assistance evacuating during an emergency? As part of Butte County's Emergency Evacuation Plan, the Department of Employment and Social Services works collaboratively with multiple agencies to ensure that those in need of evacuation assistance during an emergency are identified and evacuated safely and efficiently.

The Special Needs Awareness Program (SNAP) is a voluntary program for those with Access and Functional Needs (AFN) such as individuals with:

  • Physical/developmental or intellectual disabilities
  • Chronic conditions or injuries
  • Limited English proficiency
  • Older adults, children and low income households
  • Homeless and/or transportation disadvantaged (i.e. dependent on public transit)
  • Pregnant women

The Special Needs Awareness Program (SNAP) packet is available to anyone with AFN in the community who would like to receive additional information and register to be on this list.

Would you like a SNAP packet? Please call the Butte County Adult Services Intake line at 530-538-7538 or our toll free number 855-398-8899 and press Number 2 to request a packet or download the SNAP Packet (PDF).

Adult Services Partnerships

Adult Services Program strives to participate in community efforts to address the comprehensive needs of the elderly in our community. Your safety and the safety of our staff are important to us.

  • If you are feeling sick now, please inform the staff immediately so they can reschedule your appointment
  • You can contact your social worker by phone or email
  • Your social worker may be able to collect and provide information about your case by phone

We appreciate your help in keeping us all safe.