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- Quality Management Division
Quality Management Division
The Quality Management Division monitors services that are provided within the Department of Behavioral Health as well as by the contract providers to ensure that State Contract, and State and Federal regulations are met. We develop implementation processes to continually monitor the quality of care that our consumers receive. We do this through regular audits, producing annual quality improvement goals, performance improvement projects, collaboration with providers, and developing training and resources. Additionally, we maintain knowledge of current federal and state rules and regulations that guide our day-to-day operations.
- Contact the Quality Management Division
- Contact the AB1299 Point of Contact for Butte County
Request for Records
- English (PDF) (submit to the clinic that provided services)
- Spanish (PDF)
Helpful Documents
Quality Assurance & Performance Improvement Work Plan
Site Certification
Support Lines
Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or
530.891.2810
National Suicide & Crisis Lifeline
Dial 988
Chat online at:
suicidepreventionlifeline.org
Crisis Text Line
Text LISTEN to ‘741741’
Veterans Crisis Line
800.273.8255 (press 1)
Friendship Line (older adults)
800.971.0016
Trevor Lifeline (LGBTQ+)
866.488.7386
North Valley Talk Line
4:30 to 9:30pm / 7 days a week
855.582.5554
24 hours a day / 7 days a week
800.334.6622, or
530.891.2810
National Suicide & Crisis Lifeline
Dial 988
Chat online at:
suicidepreventionlifeline.org
Crisis Text Line
Text LISTEN to ‘741741’
Veterans Crisis Line
800.273.8255 (press 1)
Friendship Line (older adults)
800.971.0016
Trevor Lifeline (LGBTQ+)
866.488.7386
North Valley Talk Line
4:30 to 9:30pm / 7 days a week
855.582.5554
Location & Hours
Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973
530.891.2850
Monday – Friday
8:00am to 5:00pm
Excludes Holidays
3217 Cohasset Rd
Chico, CA 95973
530.891.2850
Monday – Friday
8:00am to 5:00pm
Excludes Holidays
Getting Started
Call the Behavioral Health Access Line at 530.891.2810 to get started.
During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.
See the three steps for getting started.
During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.
See the three steps for getting started.