Employment & Social Services
The Department of Employment and Social Services (DESS) is committed to collaborating with our many partners to provide a safe, healthy and self-reliant community. At DESS we aim to administer employment and social services to all citizens of Butte County with dignity and respect.
"We administer employment and social services, preserving the dignity of children, families and adults."
"Partnering for a safe, healthy, and self-reliant community."
Benefits & Services
How to apply for replacement benefits
Replacement benefits are available for CalFresh recipients who were the victim of electronic theft between October 1, 2022, and November 30, 2023.
EbtEDGE app launches in California
EbtEDGE was made available to Californians on the morning of November 10, 2023. CalFresh and other cash aid recipients can download and access the app using their existing login information. Click here for instructions on logging into the app as well as the web-based cardholder portal.
Users now have the ability to freeze and unfreeze their EBT cards at a moment’s notice and reset their pin as often as they’d like. Cardholders can also freeze and unfreeze online purchases and well as out of state transactions. Click here for a full list of new features that give users more control over card security.
CalFresh (formerly Food Stamps) helps low-income people buy the food they need to remain healthy. To qualify for CalFresh the minimum basic requirement(s) are:
- Identity of Primary Applicant
- Gross non-exempt income
- Non-citizenship Status
- Social Security Number(s)
Medical coverage is available, including Medi-Cal, Expanded Medi-Cal, Health Care Reform Options, and the County Medical Services Program (CMSP).
Medi-Cal recipients in Butte County have a new healthcare service provider.
Ten North State counties, including Butte, made the switch to Partnership Health Plan of California on January 1, 2024.
CalWORKs provides temporary financial assistance and employment-related services to needy families with minor children.
General Assistance provides three months of cash assistance to eligible, employable adults and provides longer-term assistance to eligible adults who are temporarily disabled or who are awaiting Supplemental Security Income (SSI) approval.
Adult Services provides services to help the elderly and persons with disabilities to live safely in their own homes. Investigates reports of elder or dependent adult abuse and neglect.
The Children's Services Division investigates child abuse and neglect and works to preserve or restore family stability. Visit the Parent and Guardian Information and Resources page to learn more.
The County Veterans Service Office is an office established by the Butte County Board of Supervisors to assist veterans, their dependents and survivors, and the general public in obtaining benefits from federal, state, and local agencies administering programs for veterans.
Special Needs Awareness Program (SNAP)
ALERT FM Emergency Notification System
Butte County is partnering with Bare on the Ridge, Inc. and ALERT FM to provide ALERT FM devices to individuals that meet program eligibility guidelines and you may be eligible to receive a free ALERT FM receiver if you meet that criteria.
ALERT FM is a device that receives mass notifications in times of crisis or emergency. This device keeps citizens informed when the power, internet and/or cellular networks fail. Free devices are available on a first come, first-served basis for eligible households. Once supplies have been exhausted you may request to be added to a waitlist.
Shelby BostonDirector/Public Guardian/Public Administrator
Employment & Social ServicesMailing Address
P.O. Box 1649
Oroville, CA 95965
Phone: 877-410-8803Fax: 530-879-3614
8:00 am to 4:30 pm
78 Table Mountain Boulevard
Oroville, CA 95965
765 East Avenue
Chico, CA 95926
Paradise, CA 95969
24-Hour Emergency Numbers
Customer Service Center
Family Urgent Response System
Phone: 833-939-3877 (FURS)
Dial 211 or visit the Butte 211 website