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Employment & Social Services
The Department of Employment and Social Services (DESS) is committed to collaborating with our many partners to provide a safe, healthy and self-reliant community. At DESS we aim to administer employment and social services to all citizens of Butte County with dignity and respect.
Our Mission
"We administer employment and social services, preserving the dignity of children, families and adults."
Our Vision
"Partnering for a safe, healthy, and self-reliant community."
Benefits & Services
How to apply for replacement benefits
Replacement benefits are available for CalFresh recipients who were the victim of electronic theft between October 1, 2022, and November 30, 2023.
Californians targeted by skimmers can file an electronic theft claim and turn in the completed form in-person or online at BenefitsCal. The deadline to apply is February 29, 2024.
EbtEDGE app launches in California
EbtEDGE was made available to Californians on the morning of November 10, 2023. CalFresh and other cash aid recipients can download and access the app using their existing login information. Click here for instructions on logging into the app as well as the web-based cardholder portal.
Users now have the ability to freeze and unfreeze their EBT cards at a moment’s notice and reset their pin as often as they’d like. Cardholders can also freeze and unfreeze online purchases and well as out of state transactions. Click here for a full list of new features that give users more control over card security.
CalFresh (formerly Food Stamps) helps low-income people buy the food they need to remain healthy. To qualify for CalFresh the minimum basic requirement(s) are:
- Identity of Primary Applicant
- Gross non-exempt income
- Non-citizenship Status
- Social Security Number(s)
- Residency
Medical coverage is available, including Medi-Cal, Expanded Medi-Cal, Health Care Reform Options, and the County Medical Services Program (CMSP).
Medi-Cal recipients in Butte County have a new healthcare service provider.
Ten North State counties, including Butte, made the switch to Partnership Health Plan of California on January 1, 2024.
CalWORKs provides temporary financial assistance and employment-related services to needy families with minor children.
General Assistance provides three months of cash assistance to eligible, employable adults and provides longer-term assistance to eligible adults who are temporarily disabled or who are awaiting Supplemental Security Income (SSI) approval.
Adult Services provides services to help the elderly and persons with disabilities to live safely in their own homes. Investigates reports of elder or dependent adult abuse and neglect.
The Children's Services Division investigates child abuse and neglect and works to preserve or restore family stability. Visit the Parent and Guardian Information and Resources page to learn more.
The County Veterans Service Office is an office established by the Butte County Board of Supervisors to assist veterans, their dependents and survivors, and the general public in obtaining benefits from federal, state, and local agencies administering programs for veterans.
2025 Butte County Child Welfare Redesign Report
Click here to view the full report
Special Needs Awareness Program (SNAP)
Do you need assistance evacuating during an emergency? As part of Butte County's Emergency Evacuation Plan, the Department of Employment and Social Services works collaboratively with multiple agencies to ensure that those in need of evacuation assistance during an emergency are identified and evacuated safely and efficiently. Click here for more information.
AlertFM Emergency Notification System
AlertFM is a device that receives mass notifications in times of crisis or emergency. The system can deliver a wide range of alerts, including severe weather warnings, natural disasters, such as wildfires, AMBER alerts, and other emergency notifications. The AlertFM devices are not dependent on power or cellular technology. These devices keep County residents informed when the power, internet, and/or cellular networks fail.
For more information on AlertFM, please visit https://www.buttecounty.net/2173/AlertFM
Leadership Team and Staff
Apply for Benefits
Contact Us
Tiffany Rowe
Director- Public Guardian/Public Administrator
Employment & Social Services
Mailing Address
P.O. Box 1649
Oroville, CA 95965Phone: 877-410-8803Fax: 530-879-3614Hours
8:00 am to 4:30 pm
Locations
Oroville
78 Table Mountain Boulevard
Oroville, CA 95965Chico
765 East Avenue
Chico, CA 95926Paradise
7204 Skyway
Paradise, CA 9596924-Hour Emergency Numbers
Customer Service Center
Phone: 877-410-8803Children's Services
Phone: 800-400-0902Adult Services
Phone: 800-664-9774Family Urgent Response System
Phone: 833-939-3877 (FURS)Butte 211
Dial 211 or visit the Butte 211 website