Californians have the opportunity to share their thoughts and provide feedback on the In-Home Supportive Services Program.
IHSS provides in-home care and independent living for elderly, blind and disabled people who are eligible. The program serves as an alternative to out-of-home care and allows recipients to continue living safely in their own homes.
The IHSS consumer survey launched mid-December and will remain open through January 31. Recipients will be asked to describe their experience with the program in an effort to gauge consumer satisfaction. Responses are anonymous and will be used to identify ways to improve quality of care.
All answers will be grouped together, and no individual participant will be identifiable from the results.
IHSS recipients will receive information to access the survey online. The questionnaire may also be accessed through the IHSS Telephone Timesheet System by dialing (833) 342-5388.