Forms & Posters
Commonly used forms and posters relating to Patients' Rights in alphabetical order.
Advance Health Care Directives
- Advance Health Care Directives - English (PDF)
- Advance Health Care Directives - Large Print - English (PDF)
- Advance Health Care Directives - Large Print - Spanish (PDF)
- Advance Health Care Directives - Spanish (PDF)
- Advanced Health Care Directives - Audio Recording - English (MP3)
- Advanced Health Care Directives - Audio Recording - Spanish (MP3)
Beneficiary Protections Poster
Change of Provider - Second Opinion
Conservatorship & You
Determining Language Preference
Grievance and Complaint Form
Grievance and Complaint Process
Language Access
Patients’ Rights Advocate Poster
Patients' Rights Orientation Brochure
- Patients Rights Orientation Brochure Audio Recording (English) (MP3)
- Patients Rights Orientation Brochure Audio Recording (Spanish) (MP3)
- Patients Rights Orientation Brochure English (PDF)
- Patients Rights Orientation Brochure Large Print (English) (PDF)
- Patients Rights Orientation Brochure Large Print (Spanish) (PDF)
- Patients Rights Orientation Brochure Spanish (PDF)
TTY Phone Directions
More forms and posters can be found on the Informing Materials page.
Contact
Patient Right’s Advocate
1196 East Lassen Avenue
Suite 130
Chico, CA 95973
Phone: 530-343-1731
Phone: 800-497-1445
Se habla Español
For grievances related to Substance Use Disorder Services:
- Substance Use Disorder Clients' Rights - English (PDF)
- Substance Use Disorder Clients' Rights - Spanish (PDF)
Ombudsman Information
Butte County has contracted with Passages for all Ombudsman services. You can contact them and find more information on their website.
Support Lines
Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or
530.891.2810
National Suicide & Crisis Lifeline
Dial 988
Chat online at:
suicidepreventionlifeline.org
Crisis Text Line
Text LISTEN to ‘741741’
Veterans Crisis Line
800.273.8255 (press 1)
Friendship Line (older adults)
800.971.0016
Trevor Lifeline (LGBTQ+)
866.488.7386
North Valley Talk Line
4:30 to 9:30pm / 7 days a week
855.582.5554
24 hours a day / 7 days a week
800.334.6622, or
530.891.2810
National Suicide & Crisis Lifeline
Dial 988
Chat online at:
suicidepreventionlifeline.org
Crisis Text Line
Text LISTEN to ‘741741’
Veterans Crisis Line
800.273.8255 (press 1)
Friendship Line (older adults)
800.971.0016
Trevor Lifeline (LGBTQ+)
866.488.7386
North Valley Talk Line
4:30 to 9:30pm / 7 days a week
855.582.5554
Location & Hours
Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973
530.891.2850
Monday – Friday
8:00am to 5:00pm
Excludes Holidays
3217 Cohasset Rd
Chico, CA 95973
530.891.2850
Monday – Friday
8:00am to 5:00pm
Excludes Holidays
Getting Started
Call the Behavioral Health Access Line at 530.891.2810 to get started.
During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.
See the three steps for getting started.
During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.
See the three steps for getting started.