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Evaluations, Outcomes, & Survey Data
Metrics Dashboard
Program Evaluations
Satisfaction Surveys
Take a Survey Here!
This is a voluntary departmental survey that can be taken at any time throughout the year. These surveys are located in the lobby of each of the department’s service sites as well as on the Department’s webpage. Surveys are available in English, Spanish and Hmong.
Online Surveys
Print Surveys
If you would like to download and print a hard copy, select a PDF survey.
Send completed surveys to:
Systems Performance
3221 Cohasset Road
Site 100
Chico, California 95973
Consumer Perception Survey
This is a voluntary survey given to all consumers twice a year in November and May. Consumers that receive services during those weeks will have the opportunity to answer questions about their services, wellbeing and quality of life. Surveys are available in English, Spanish and Hmong. These surveys are required to be collected by the Department of Health Care Services.
- CPS Trend Report - Chico Adult Services (May17-Jun21)
- CPS Trend Report - Chico Stepping Stones (Perinatal) MH (Nov19-Jun 21)
- CPS Trend Report - Chico Stepping Stones (Perinatal) SUD (May19-Jun 21)
- CPS Trend Report - Chico Treatment Court MH (May14-Jun21)
- CPS Trend Report - Chico Treatment Court SUD (Nov17-Jun21)
- CPS Trend Report - Chico Youth Services (May17-Jun21)
- CPS Trend Report - Counseling Solutions (May17-Jun21)
- CPS Trend Report - Gridley Family Center (May17-Jun21)
- CPS Trend Report - Iversen Center (Nov17-Jun21)
- CPS Trend Report - NVCSS (May17-Jun21)
- CPS Trend REport - Oroville AB109 (May17-Jun21)
- CPS Trend Report - Oroville Adult Services (May17-Jun21)
- CPS Trend Report - Oroville Stepping Stones (Perinatal) SUD (Nov17-Jun 21)
- CPS Trend Report - Oroville Treatment Court MH (May17-Jun21)
- CPS Trend Report - Oroville Treatment Court SUD (Nov17-Jun21)
- CPS Trend Report - Oroville Wellness and Recovery Center (May17-Jun21)
- CPS Trend Report - Oroville Youth Services (May17-Jun21)
- CPS Trend REport - Paradise Adult Services (May17-Jun21)
- CPS Trend REport - Paradise Youth Services (May17-Jun21)
- CPS Trend Report - Victor (May17-Jun21)
- CPS Trend Report - Youth for Change (May17-Jun21)
Quarterly Department Data Reports
View a list of all Quarterly Department Data Reports for Butte County Behavioral Health Department.
24 hours a day / 7 days a week
800.334.6622, or
530.891.2810
National Suicide & Crisis Lifeline
Dial 988
Chat online at:
suicidepreventionlifeline.org
Crisis Text Line
Text LISTEN to ‘741741’
Veterans Crisis Line
800.273.8255 (press 1)
Friendship Line (older adults)
800.971.0016
Trevor Lifeline (LGBTQ+)
866.488.7386
North Valley Talk Line
4:30 to 9:30pm / 7 days a week
855.582.5554
3217 Cohasset Rd
Chico, CA 95973
530.891.2850
Monday – Friday
8:00am to 5:00pm
Excludes Holidays
During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.
See the three steps for getting started.