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Informing Materials
Advance Health Care Directives
Beneficiary Handbook - is available in paper form without charge upon request and is provided within 5 business days
Butte Countywide CoC HMIS Public Notice
Butte Countywide CoC Privacy Statement
Car Seat Safety
Conservatorship & You
Determining Language Preference
Guide to Medi-Cal & Mental Health Services
Medi-Cal Provider Directory
Member Information
Notice of Privacy Practices
- Notice of Privacy Practices - Audio Recording - English (MP3)
- Notice of Privacy Practices - English (PDF)
- Notice of Privacy Practices - Hmong (PDF)
- Notice of Privacy Practices - Large Print - English (PDF)
- Notice of Privacy Practices - Large Print - Spanish (PDF)
- Notice of Privacy Practices - Spanish (PDF)
Discrimination on the Basis of Disability: Brochure
Discrimination on the Basis of Disability: Grievance Procedure
Request for Records (submit to the clinic that provided services)
Authorization to Release Information
Health Insurance Portability and Accountability Act (HIPAA)
Visit the California Office of HIPAA Implementation (CalOHI) Website.
Alternative Format
If an alternative format is needed that is not listed, please contact Quality Management.
Support Lines
Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or
530.891.2810
National Suicide & Crisis Lifeline
Dial 988
Chat online at:
suicidepreventionlifeline.org
Crisis Text Line
Text LISTEN to ‘741741’
Veterans Crisis Line
800.273.8255 (press 1)
Friendship Line (older adults)
800.971.0016
Trevor Lifeline (LGBTQ+)
866.488.7386
North Valley Talk Line
4:30 to 9:30pm / 7 days a week
855.582.5554
24 hours a day / 7 days a week
800.334.6622, or
530.891.2810
National Suicide & Crisis Lifeline
Dial 988
Chat online at:
suicidepreventionlifeline.org
Crisis Text Line
Text LISTEN to ‘741741’
Veterans Crisis Line
800.273.8255 (press 1)
Friendship Line (older adults)
800.971.0016
Trevor Lifeline (LGBTQ+)
866.488.7386
North Valley Talk Line
4:30 to 9:30pm / 7 days a week
855.582.5554
Location & Hours
Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973
530.891.2850
Monday – Friday
8:00am to 5:00pm
Excludes Holidays
3217 Cohasset Rd
Chico, CA 95973
530.891.2850
Monday – Friday
8:00am to 5:00pm
Excludes Holidays
Getting Started
Call the Behavioral Health Access Line at 530.891.2810 to get started.
During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.
See the three steps for getting started.
During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.
See the three steps for getting started.