Get Started
Getting Started with Non-Crisis Services
Call the 24/7 Access Line at 800-334-6622 (toll-free) or at 530-891-2810.
Butte County Behavioral Health provides mental health and substance use treatment to Medi-Cal beneficiaries.
- Step 1:
- Call our 24/7 Access Line at 800-334-6622 (toll-free) or at 530-891-2810 to request services. If you call during business hours, you will immediately be provided a brief screening. During the screening, we will ask you whether your needs are urgent and what type of help you are looking for.
- We will also ask you if you have Medi-Cal or some other type of insurance coverage. If you have Medi-Cal, we will determine if services through County clinics are an appropriate fit, or else we will help you find the services you need in our community. Please have your Medi-Cal card and other insurance information available for reference during the phone call.
- Step 2:
- Once we have determined through a screening if you are eligible for services through our county clinics, we will schedule an assessment.
- Step 3:
- At your assessment, we will connect you or your family member to the types of services that you and your counselor agree will help most. A wide range of services is available, from short-term to intensive, based on your needs.
We Are Here to Help
Our mission is to partner with people to encourage and facilitate wellness, recovery, and hope.
Support Lines
Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or
530.891.2810
National Suicide & Crisis Lifeline
Dial 988
Chat online at:
suicidepreventionlifeline.org
Crisis Text Line
Text LISTEN to ‘741741’
Veterans Crisis Line
800.273.8255 (press 1)
Friendship Line (older adults)
800.971.0016
Trevor Lifeline (LGBTQ+)
866.488.7386
North Valley Talk Line
4:30 to 9:30pm / 7 days a week
855.582.5554
24 hours a day / 7 days a week
800.334.6622, or
530.891.2810
National Suicide & Crisis Lifeline
Dial 988
Chat online at:
suicidepreventionlifeline.org
Crisis Text Line
Text LISTEN to ‘741741’
Veterans Crisis Line
800.273.8255 (press 1)
Friendship Line (older adults)
800.971.0016
Trevor Lifeline (LGBTQ+)
866.488.7386
North Valley Talk Line
4:30 to 9:30pm / 7 days a week
855.582.5554
Location & Hours
Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973
530.891.2850
Monday – Friday
8:00am to 5:00pm
Excludes Holidays
3217 Cohasset Rd
Chico, CA 95973
530.891.2850
Monday – Friday
8:00am to 5:00pm
Excludes Holidays
Getting Started
Call the Behavioral Health Access Line at 530.891.2810 to get started.
During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.
See the three steps for getting started.
During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.
See the three steps for getting started.