Announcements

2025 Behavioral Health Services Act Community Input

Butte County Department of Behavioral Health is seeking your input by hosting a series of community forums during the months of August and September to discuss Behavioral Health Services Act (BHSA) implementation and initiatives.  The community is invited to join the meetings to learn about the BHSA, identify priorities and strategies to meet behavioral health needs, provide input for BHSA implementation and future potential projects, and ask questions of the Behavioral Health representatives.

Please assist us in collecting input from our community and stakeholders. Follow the link below to learn more about the BHSA, see meeting schedules and take a survey to provide your input!

https://www.buttecounty.net/2162/Behavioral-Health-Services-Act

Behavioral Health Advisory Board Location Change

Starting the July 16th meeting the location will change to: 

Department of Behavioral Health Training Room  3211 Cohasset Rd. Ste 100 Chico, CA  95973.

For Agenda and Meeting Documents: Behavioral Health Advisory Board | Butte County, CA

Help in a Crisis

If you are experiencing a life-threatening emergency, dial 911 immediately.

Call Us First – 24/7 Crisis Support

(530) 891-2810 | Toll-Free (800) 334-6622

Our Mobile Crisis Response Team is available 24/7 to provide immediate mental health support. No matter where you are in Butte County, we’ll come to you.

Trained professionals will assess your situation, provide crisis intervention, and dispatch our Mobile Crisis Response Team if needed.

Click here for more information.

2024-2025 Mental Health Services Act Public Comment Period

Butte County Behavioral Health is excited to announce that the draft of our MHSA annual update and Appendix are available for Public Comment. Please follow the link below for the drafts and instructions on submitting comments. 

MHSA Community Input Page

The public comment period is live 3/14/25 - 4/13/25 and a public hearing will be held at the Butte County Behavioral Health Advisory Board 3-5pm 4/16/2025. For address and virtual attendance information see: Behavioral Health Advisory Board | Butte County, CA

Crisis Services Moved!

New Location: 560 Cohasset Rd. Chico, CA 95926 Ste. 100

You can get access to your health information through third party applications!

The Interoperability and Patient Access Rule is a Federal Rule that became effective as of June 30, 2020. It gives you the ability to see your own health data on a Third-Party Health Application (Apps). Your doctors share your health information with your health plan to provide for your care and medical needs. Under this rule, electronic health data is now available to you.  BCDBH will make individual-level United States Core Data for Interoperability (USCDI) data available for you or your authorized representative, which BDCBH will maintain, for dates of services on or after January 1, 2016; or when you became a member. If you are ready to get started, you will need to sign up with MyHealthPoint. If you do not have a MyHealthPoint account, please click here to sign up. To learn more about third-party apps, please visit: Access My Health Record.

Northern Valley Catholic Social Service are accepting new clients!

For the provider's site, please click: Here

Youth For Change and Victor Community Support Services are accepting new clients!

For more information and links to provider sites click: Here

Crisis Program Update

Beginning December 31st, 2023, in line with new California Department of Health Care Services Behavioral Health Information Notice (BHIN) 23-025 the Butte County Behavioral Health Crisis Services program will be expanding its services to encompass a 24/7 mobile response model. This model will provide field-based services to respond to the crisis needs of the community as well as continue to provide the current services available. 

For Further Information

Quality Management Update:

Justice Involved Referrals for Individuals Stepping Down into Behavioral Health Services in Butte County may be sent to the following email inbox [email protected] 

• Individuals who are eligible have been screened into specialty mental health or substance use disorder services while incarcerated, and; 
• Are within 90 days of discharge from their current place of incarceration, and; 
• Meet Butte County medi-cal eligibility requirements. 

If you have questions, please call the Butte County Access Line at 530-891-2810 or 1-800-334-6622

Notice of Integrated Member Handbook Update

The current Member Handbook and the updated version January 1, 2024 can be found in our informing materials section of this website. New version includes information about Peer Support Services and Mobile Crisis, as well as information regarding your medical records. The handbook can also be access by clicking here.

To request any non-text copy of the Integrated Member Handbook, please reach out to [email protected].

Provider Directory

To access the provider directory, please click here.

About Us

Behavioral Health has been serving Butte County for 55 years and provides care to youth and adults. Behavioral Health treatment consists of a continuum of prevention, early intervention, treatment, and recovery support systems.

Butte County Behavioral Health provides mental health and substance use treatment to Medi-Cal beneficiaries, and provides crisis interventions to the community, regardless of insurance status.

To request services or to learn more about treatment options, you can call the 24/7 Access Line at 800-334-6622 or 530-891-2810 or visit our Get Started page.

Behavioral Health Crisis Situation? Call the 24/7 Access Line at 800-334-6622 or 530-891-2810.

If you are in a life-threatening emergency situation, dial 911.

Administration

The Administrative office ensures the mission statement is fulfilled by providing support and direction; development and implementation of programs; administers patient’s rights, Mental Health Services Act (MHSA), cultural competency; and guarantees adherence of compliance standards. Visit the Administration page to learn more about the business office and workforce resources.

Compliance Hotline: 

Want to report a Compliance issue or have questions? Call Behavioral Health's Compliance Hotline at 866-637-4809.

Feedback, Comments, or Questions? Submit a survey online.

Genoa Healthcare Pharmacy

Located within Behavioral Health Services, next to the Search office:
560 Cohasset Avenue
Suite 110
Chico, CA 9592
View Location in Google Maps
Phone: 530-715-2642

Hours
Monday through Friday
8:30 am to 5 pm

Pharmacy open, offering free delivery or curbside pick-up.

The Genoa Healthcare pharmacy located here is open and ready to serve you - even if you’re meeting with your doctor by phone or video!

Switch to a better pharmacy today!