Welcome to Butte County

Butte County is a place of natural beauty with countless opportunities for recreation in both rural and urban environments. Many Butte County residents live in one of the five incorporated towns or cities: Biggs, Chico, Gridley, Oroville or Paradise. Butte County government provides services to residents through 23 diverse departments. Services include elections, road maintenance, public safety, solid waste disposal, and health and human services to name a few.

Dixie Fire

Fire Information Line: 530.538.7826

Butte County Evacuation Information

  • Evacuation Order: Butte Meadows area
  • Evacuation Order: Jonesville and Philbrook areas
  • Evacuation Warning: Inskip area
  • Evacuation Warning: Philbrook area, to the Plumas County line.

For evacuation information, call 833.512.5378

Plumas County Evacuation information is available on the Plumas County Website

Current Evacuation Map

Please refer to the public map on the BCSO website

Evacuation Center

*CLOSED* Oroville Church of the Nazarene located at 2238 Monte Vista Ave. in Oroville: Due to low census, this Evacuation Center closed on 7/26/21. Evacuation centers in Plumas County remain activated. More information can be found at the Plumas County Dixie Fire Information Page. 

Animal Sheltering

*CLOSED* 2279 Del Oro and Mono Ste E in Oroville: Due to a very low population of animals, this animal shelter closed 7/26/21. 

Plumas County residents are encouraged to contact Plumas County Animal Services at 530.283.3673 or 530.283.6300 for information about animal evacuation and sheltering. 

When evacuating, take your animals with you. Make sure to bring water, food, bedding, and any containment devices necessary. If you have larger animals or livestock that you are unable to take with you, they should be left in open pastures. Do not leave animals locked in a barn or other large structure. ‬‬‬

Butte County Animal Control and North Valley Animal Disaster Group are responding to requests for assistance with animals in the evacuation order areas. For assistance with animals, please call 530.895.0000

Public Safety Power Shut Off (PSPS) Information

Prepare for Extreme Heat in Butte County

Butte County can experience very high temperatures in the summertime. Residents are urged to prepare for hot weather by staying cool, hydrated and informed. Learn how to stay safe during Extreme Heat.

Learn about Public Safety Power Shutoffs and how you can prepare

Before an Outage:

  • Create a safety plan for all members of your family, including pets
  • Prepare an emergency supply kit with enough water and nonperishable food to last your household one week
  • Determine if your landline will work during an outage
  • Keep mobile phones and other devices charged
  • If you have a generator, make sure you know how to operate it safely
  • Have flashlights available, avoid using candles
  • Have a battery-powered or crank radio
  • Stock up on the right batteries for items you rely on
  • Keep cash on hand and a full tank of gas. ATMs and gas stations may not be available during an outage
  • Learn how to manually operate your garage door or any other door that operates with electricity
  • Talk with your building manager if you live or work in a building that has elevators or electronic key card access to understand how they will deal with a possible multi-day outage. 

During an Outage: 

  • Keep freezers and refrigerators closed. The refrigerator will keep food cold for about four hours. A full freezer will keep the temperature for about 48 hours. Use coolers with ice if necessary. Monitor temperatures with a thermometer. 
  • Maintain food supplies that do not require refrigeration
  • Avoid carbon monoxide poisoning. Generators, camp stoves, or charcoal grills should always be used outdoors and at least 20 feet away from windows. Never use a gas stove top or oven to heat your home
  • Check on your neighbors. Older adults and young children are especially vulnerable to extreme temperatures.
  • Go to a community location with power if heat or cold is extreme
  • Turn off or disconnect appliances, equipment, or electronics. Power may return with momentary "surges" or "spikes" that can cause damage. 

After an Outage:

  • When in doubt, throw it out! Throw away any food that has been exposed to temperatures 40 degrees or higher for two hours or more, or that has an unusual odor, color, or texture. 
  • If the power is out for more than a day, discard any medication that should be refrigerated, unless the drug's label says otherwise. If a life depends on the refrigerated drugs, consult a doctor or pharmacist and use medicine only until a new supply is available. 

Public Safety Power Shutoff Resources

  • Helping Communities with Medical Needs – Individuals with medical needs or organizations supporting disabled and aging populations can access resources and receive further support by visiting pge.com/disabilityandaging
  • Address Alerts – To help customers stay safe and informed about PSPS events, we’ve created Address Alerts. This new tool can notify you about a potential PSPS at any address that’s important to you or a loved one, which may include schools, work or loved ones’ homes. To sign up, visit pge.com/addressalerts
  • Vulnerable Customer Status – New for 2021, customers can self-certify for Vulnerable Customer status if they, or someone in their household have a serious illness or condition that could become life threatening if their electric or gas service is disconnected, whether from a PSPS event or nonpayment. Customers will receive extra PSPS notifications, including doorbell rings if notifications are not acknowledged, to make sure they’re aware of a potential PSPS outage. To apply online, visit pge.com/vcstatus
  • Preparedness Resources for Children – PG&E has introduced a new interactive site to help children prepare for an emergency. This includes tools and activities to be ready and stay safe. To find more information, please visit kidsemergencysafety.com or kidsemergencysafety.com/es
  • Safety Action Center – PG&E created the Safety Action Center with information about what customers can do to keep their family, home and business safe during a PSPS. The website includes tips on how to create an emergency plan, emergency preparedness guides and videos and links to the statewide Power of Being Prepared campaign and other resources. To learn more, please visit safetyactioncenter.pge.com
  • Rotating Outages – The California Independent System Operator (CAISO) may order California utilities to conduct rotating outages when the demand for electricity exceeds supply, usually during heat waves. To learn more about rotating outages, including how to look up your rotating block number, please visit: pge.com/rotatingoutages
  • Weather Awareness – PG&E has enhanced its 7-Day PSPS Potential forecast tool to feature a more detailed county-level map to provide more granular information in real-time. To learn more about the role weather plays in a power shutoff, please visit: pge.com/weather
  • Update your Information - Make sure PG&E has your updated contact information. Update your information online, or call 1.866.743.6589
  • PSPS Overview - Find general information about how a PSPS works

Information Updates

Butte County COVID-19

The County of Butte has adjusted its public facing operations of various departments. See this comprehensive list of Departments who have modified their services and continue to provide remote access.  
Butte County is committed to serving the community to the fullest extent possible while following recommendations for public safety. 

California COVID-19 Rent Relief Program 

The California COVID-19 Rent Relief Program is now available and will help eligible Californians pay past due or future rent & utilities.‬

Rent Relief Program Flyer-English

Rent Relief Program Flyer-Spanish

Learn more: Visit HousingIsKey.com or call 833‐430‐2122

Butte County COVID-19 information is available at 

North Complex Recovery Information

North Complex Recovery Information is available at 


Emergency Mass Notification 

Sign up for Butte County Emergency Mass Notifications Online.

Emergency Mass Notification

Contact the Butte County Sheriff's Office, infosheriff@buttecounty.net if you have trouble registering your address for notifications.

Preparing for Evacuation - Stay Prepared

Plan for Animal Evacuation

Before any type of emergency occurs, have a plan in place for evacuation of your animals. Research possible locations for you and your pets to go and keep an updated list of friends who live outside of the area that might be able to care for your animals.

Build a Go Bag!

A Go Bag contains items that should sustain you for 72 hours in the event of emergency or evacuation. Every member of your family should have their own Go Bag. Store your Go Bag where you feel it is most accessible if you have to leave your home or work with very short notice. Learn which items to include in your Go Bag and how to maintain your bag.

Make a Family Communication Plan Tonight

Family Communication Plan

Being prepared for an emergency is always a good idea. Today, it is especially important. Your family may not be together if an the Evacuation Warning is upgraded to an Immediate Evacuation Order, so it is important to think develop a Family Community Plan. Use these resources from FEMA.


Call 911 for Police, Fire or Medical emergencies.

Child Abuse
800.400.0902 or

24 Hour Domestic Violence Help
800.895.8476 or

Rape Crisis
800.656.4673 or

Elder Abuse

Mental Health Crisis
800.334.6622 or

Victim/Witness Program
530.538.7340 or