Office of Emergency Management
During disasters or large scale incidents the Butte County OEM coordinates the overall response through the Emergency Operations Center (EOC). When activated, the EOC provides a central location for responding and supporting agencies to collaborate response and recovery efforts in order to effectively and efficiently provide information and deploy resources. In non disaster times the Butte County OEM supports and coordinates disaster planning, community preparedness, mitigation, and training.
Emergency Water Filling Stations

Residential well owners who need water due to drought conditions can access water at several locations throughout Butte County.

North Butte County

  • 1951 Locust Street, Chico (corner of Locust Street and 20th Street)
    • Open by appointment only. Appointments available on Mondays from 4:30 P.M. to 5:30 P.M. Call 530.538.7631 to schedule an appointment.
  • 14147 Lakeridge Court in Magalia
    • Open by appointment only. Appointments are available on Mondays from 3:00 P.M. to 4:00 P.M. Call 530.538.7631 to schedule an appointment. 
  • Butte County residents can access up to 500 gallons of water each time water is hauled.
  • End users of the water must be using it for essential residential needs and must comply with the State Water Resource Control Board’s restriction on water use, as well as the Water District's Tariff Rule 14.1.
  • Butte County will verify people accessing water are residential well owners whose wells are dry or not producing adequate water and water is for household uses.
    Water is not available for residents who:
    • live outside Butte County;
    • are served by a water supplier/district; or 
    • have a dry or low producing well for reasons other than the drought.

South Butte County

In the Oroville area, South Feather Water and Power (SFWP) provides three locations with potable (drinking) water.

  • 2310 Oro-Quincy Highway, Oroville
    • One filling station accommodates containers up to 5 gallons. Public access is unlimited.
    • A second filling station accommodates containers from water bottles to 2,500 gallon tanks. The charge for water is $5 for 2,500 gallon container, which can be paid at the SFWP Office. Filling station is open 8:00 a.m. to 4:30 pm.
  • 234 Kelly Ridge Road, Oroville
    • A filling station at this location accommodates containers up to 5 gallons. Public access is unlimited. 

The locations listed provide water for residents to fill and haul themselves. The County encourages residents to use water from these locations for everyday functions, such as showering, doing laundry, and flushing toilets. Residents should use bottled water for drinking. 

Licensed Water Haulers

Butte County residents who need potable water may also hire a Water Hauler licensed by the California Department of Public Health (CDPH). Five Water Haulers are licensed in Butte County. A full list of Water Haulers licensed by the CDPH is provided online.

Current list of Licensed Water Haulers in Butte County:

  • Ben Porta Showers, Gridley – 530.846.4110
  • Butte Water Truck Service, Oroville – 530.589.0645
  • Craig Dewsnup Trucking, Gridley – 530.846.3116
  • M and C Equipment, Chico – 530.624.4332
  • T & L Drinking Water, Paradise – 530.876.8661 

Report Dry or Low Producing Residential Wells

It is important for residents whose wells are dry or not producing adequate water to contact the Butte County Department of Water and Resource Conservation at 530.538.4343 or complete the well reporting form online. The County needs to know how many residential well owners do not have adequate water due to the drought in order to access necessary emergency resources. 

Emergency Management

FEMA and the International Association of Emergency Managers define Emergency Management as; “…the managerial function charged with creating the framework within which communities reduce vulnerability to hazards and cope with disasters.” Butte County Office of Emergency Management (OEM) is committed to providing a comprehensive Emergency Management Program supporting all functions of emergency management to build disaster resistant communities.

Emergency Management Functions

Protection (Prevention)
Actions taken to stop or avoid an incident.

Measures to reduce the likelihood of occurrence, or reduce the damaging effects of the hazard. These activities should be done prior to an incident.

Preparedness activities increase a community’s ability to respond when a disaster occurs. Emergency response plans, evacuation plans, family communications plan and assembling a family disaster kit are just a few examples of preparedness.

Actions taken immediately before, during and after a disaster to protect human lives and property from damaging effects. For individuals, it is being able to act responsibly and safely to protect yourself and your family from the impacts of a disaster event.

Actions taken to return community to normalcy. For catastrophic events this may take years.

 Contact OEM

Butte County OEM
Phone:    530.538.7373
Fax:        530.538.7120


 Location and Hours

Butte County OEM
25 County Center Drive,
Suite 213
Oroville, CA 95965

Office Hours:
Monday - Friday
8:00am to 5:00pm

Excludes Holidays