This site is a support consolidation of the component services required by a telecommuting staff member. These services are supported by different teams with specialized skills and experience. Information presented here should provide a home user basic assistance to connect up to County electronic services.
COVID-19 Update
In light of recent events surrounding Coronavirus mitigation efforts, services identified here are in high demand. Users of these services should understand that each is a finite resource and that these services are used in environments outside the control of the County. The quality of service delivery may be diminished due to these environmental elements. Support staff will make reasonable efforts to address telecommuter needs and to provide the highest quality service possible.
Services
Email
Skype for Business
SmartPhone/Mobile Device
Virtual Private Network (VPN)
Help Desk
Email
Employees may access their County email from home by logging in to Webmail.
Skype for Business
Authorized employees may access Skype for Business from home. Please check with your Communications Counselor or IS staff to request access.
Setup Guide (PDF file) for employees enabled for remote access.
SmartPhone/Mobile Device
Authorized employees may access county email on their mobile device. Please check with your Communications Counselor or IS staff to request access.
Virtual Private Network
Pulse Secure VPN Setup and User Guide (PDF file)
Global Protect VPN Setup and Users Guide(PDF file)
Help Desk