Information Systems


The mission of Information Systems is to support the delivery of public services by providing high quality information, communications and mapping technologies.

Welcome to the Telecommute Support site.

This site is a support consolidation of the component services required by a telecommuting staff member.  These services are supported by different teams with specialized skills and experience.  Information presented here should provide a home user basic assistance to connect up to County electronic services.

COVID-19 Update

In light of recent events surrounding Coronavirus mitigation efforts, services identified here are in high demand.  Users of these services should understand that each is a finite resource and that these services are used in environments outside the control of the County.  The quality of service delivery may be diminished due to these environmental elements.  Support staff will make reasonable efforts to address telecommuter needs and to provide the highest quality service possible.  

Services

Email

Skype for Business

SmartPhone/Mobile Device

Virtual Private Network (VPN)

Help Desk

Email

Employees may access their County email from home by logging in to Webmail.

Skype for Business

Authorized employees may access Skype for Business from home. Please check with your Communications Counselor or IS staff to request access.

Setup Guide (PDF file) for employees enabled for remote access. 

SmartPhone/Mobile Device

Authorized employees may access county email on their mobile device. Please check with your Communications Counselor or IS staff to request access.

Virtual Private Network

Pulse Secure VPN Setup and User Guide (PDF file)

Global Protect VPN Setup and Users Guide(PDF file)

Help Desk

 Contact IS

Information Systems

Phone: 530.552.3200 
Fax:. 530.538.6419
BCInfo@ButteCounty.net

 Location & Hours

308 Nelson Avenue
Oroville, CA 95965

Office Hours
Monday to Friday
8:00am to 5:00pm

Excludes Holidays