Welcome to Butte County

Butte County is a place of natural beauty with countless opportunities for recreation in both rural and urban environments. Many Butte County residents live in one of the five incorporated towns or cities: Biggs, Chico, Gridley, Oroville or Paradise. Butte County government provides services to residents through 23 diverse departments. Services include elections, road maintenance, public safety, solid waste disposal, and health and human services to name a few.

Fire Assistance Center

Residents who suffered damage to homes, accessory structures, or property in the Wall Fire may come to the Fire Assistance center to meet one-on-one with County staff and ask questions about the process for rebuilding. Many of the forms available in the Fire Assistance Center are also available below.  

Call 530.538.7473 to set up an appointment. Walk-ins are also welcome. 

Hours of Operation: Monday through Friday 12:00 pm to 3:00 pm

Fire Assistance Center Location
Butte County Development Services
7 County Center Dr.
Oroville CA, 95965

SBA Disaster Assistance

Low-interest federal disaster loans are available to California businesses and residents affected by the Wall Fire that occurred July 7-17, 2017. Visit the Butte County Disaster Loan Outreach Center to learn more and apply.

Hours of Operation: Mondays – Fridays 8:00 a.m. – 5:00 p.m. (Closes 5:00 p.m. Thursday, August 10th)

Disaster Loan Outreach Center
7 County Center Dr.
Oroville CA, 95965

  • Disaster loans up to $200,000 are available to homeowners to repair or replace damaged or destroyed real estate. 
  • Homeowners and renters are eligible for up to $40,000 to repair or replace damaged or destroyed personal property. 
  • Interest rates can be as low as 3.215 percent for businesses, 2.5 percent for private nonprofit organizations and 1.938 percent for homeowners and renters with terms up to 30 years. 
  • Loan amounts and terms are set by SBA and are based on each applicant’s financial condition. 

Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. Individuals who are deaf or hard of hearing may call (800) 877-8339. 

Completed applications should be mailed to U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155. The filing deadline to return applications for property damage is Sept. 25, 2017

Removing Fire Debris from the Property

Hazardous Waste Identification and Removal

Complete Right-of-Entry form by Friday, July 28, 2017.

Ash, charred debris, and other contaminated materials from burned structures may be hazardous waste. Due to these hazards, the Public Health Department recommends that site cleanup be conducted by appropriately licensed professional contractors. The California Department of Toxic Substance Control will identify and remove hazardous materials from residential properties damaged or destroyed by the Wall Fire at no cost. 

Residents who want to access the free services will need to complete a Right-of-Entry form to allow the work to take place on their property. Download the form, complete it, and return it to the Fire Assistance Center by Friday, July 28. 2017 to participate in the program. Hazardous Waste removal will take place between July 31, 2017 and August 4, 2017.

Fire Debris Removal

Butte County established a Debris Management Plan to help property owners properly handle and dispose of fire debris. This Plan includes two options, 1. participate in the County's bin program, or, 2. haul fire debris yourself (fee waiver may apply for disposal). Both options require the affected property to be screened and evaluated for the presence of hazardous materials.

Restoring Power

Safely restoring your electric service is a top priority for PG&E. An application is necessary to request temporary power for construction purposes. Call PG&E at 800.743.5000 for an application.


We have the best community! Thank you for all the donations. The County continues to get calls from people who want to donate to those who lost their homes in the Wall Fire. The County is not collecting donations, but has created a Facebook Thread so those who are collecting donations, those who are in need, or those who want to give can connect. The County in no way recommends, vets, or sanctions any of the comments in this thread. This is simply a place for the conversation to happen.

We continue to be proud and humbled by the generosity of our community in times of need. We have been through a lot, and everyday people have stepped up to care for others when they need it most. Thank you.  

As always, you can support the local community by donating online.

  • Donate online to the local chapter of the Red Cross.
  • Donate online to the local chapter of the Salvation Army.
  • Donate online to the North Valley Animal Disaster Group
  • Donate online to the to North Valley Community Foundation Wall Fire Emergency Response Fund
  • Donate to the Wall Fire Community Fundraiser & Donations. they are still in need of monetary gifts above all else as families are living with relatives, need food and other personal items, along with families that are needing new housing and the cost for credit checks, deposits etc. If you would like to give directly to the Wall Fire families, you can make a check out to The Hope Center and in the memo write "Wall Fire" you can send checks to 1950 Kitrick Ave. #A, Oroville, CA 95966 or by using PayPal on their website: www.orovillehopecenter.org again making sure the memo line is to "Wall Fire."