Employment and Social Services

Our Mission:  "We administer employment and social services, preserving the dignity of children, families and adults."

Our Vision:  "Partnering for a safe, healthy, and self-reliant community."

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                    Options for Services

Your safety and the safety of our staff are important to us. Most of your needs can be met online or by phone. We appreciate your help to keep us all safe.

  • You do not have to come into our office to apply for benefits.
  • You can turn in your verifications online or in the drop boxes located in the front of our buildings. 

To apply for benefits you may submit an application:

Online – at C4yourself.com or getcalfresh.org

By fax – at 530-538-6918

By mail – at PO Box 1649 - Oroville, CA 95965

By phone – 1-877-410-8803


To get general benefit information, ask case questions, or speak to an Eligibility Specialist, you may call our Customer Service Center (CSC) at:

       1-877-410-8803

You may also use this number to:

  •  Request forms
  •  Request a new BIC or EBT card
  •  Get benefit information or a status update on your case
  •  Request an application for benefits
  •  Add someone to your case
  •  Change your address
  •  Help with your C4yourself account
  •  Change your IVR PIN number

If you have a C4yourself account, you can upload documents, verifications requested by your worker, complete your SAR7, etc. For help setting up a C4yourself account, you can call the CSC 1-877-410-8803.

If you would like to drop something off, you can use your drop boxes located in the front of our buildings. Documents dropped here are picked up and delivered to your worker within 24 hours.

Thank you for your cooperation.

Medical Coverage

Affordable health care is essential to everyone’s health and well-being. A number of health care coverage options are now available for qualifying individuals and families. Each program has its own rules to determine who is eligible and the cost, if any, of coverage. 

Medi-Cal

Medi-Cal, called Medicaid in other states, provides quality health coverage to qualifying residents of California. Those who qualify for Medi-Cal include the aged, blind and disabled, those in long-term care, the medically needy, and those deemed eligible as a result of qualifying for other services, such as CalWORKs. 

 In January 2014, Medi-Cal eligibility is being expanded to include the non-disabled, non-elderly, childless adult populations with income up to 138% of the Federal Poverty Level (FPL). Household income will be calculated using the adjusted gross income as defined on household tax returns. There is no asset test on these households, meaning that owning valuable assets does not disqualify a person or family from this program. 

Health Care Coverage through the Affordable Care Act

The state’s insurance exchange, known as “Covered California,” will offer four different health care plan levels- platinum, gold, silver or bronze- that provide a range of premiums and benefit levels. There will be tax credits to help cover the cost of health insurance premiums for families with incomes under 400% of the Federal Poverty Level, and assistance with co-pays and deductibles. The insurance companies that are offering health care plans in Butte County are Anthem Blue Cross of California, and Blue Shield of California. For more information or help in calculating the costs and options visit the CoveredCA website.

How to Apply

Online:
Visit C4Yourself.com to apply.  C4Yourself Logo 
Visit CoveredCA.com online to apply.  CoveredCA Logo

By Phone:  Call Covered California at 800.300.1506.

In Person:

Chico

Butte Community Employment Center - Chico
765 East Ave                                                                  Chico, CA 95926  


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Oroville

Butte Community Employment Center - Oroville
78 Table Mountain Blvd.
Oroville, CA 95965


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County Medical Services Program (CMSP)

The CMSP program services and eligibility requirements are being revised. For more information, call the Butte County Customer Service Center at 877.410.8803.

Apply for Benefits  Jobs  Medical Coverage

Veterans Services  Report Abuse  Popular Links

 Contact DESS

24-Hour Emergency Numbers
Children's Services - North County
800.400.0902
Children's Services - South County
800.400.0902
Adult Services - Countywide
800.664.9774

Customer Service Center
877.410.8803

Butte 211
Dial 211 or Butte211.org

Full list of DESS contacts

 Locations & Hours

Customer Service Center
877.410.8803 (phone only)
Monday - Friday
7:30am to 4:30pm

Excludes Holidays

Butte Community Employment Center - Chico
765 East Avenue
Chico, CA 95926

Butte Community Employment Center - Oroville
78 Table Mountain Blvd.
Oroville, CA 95965

Office Hours
Monday - Friday
7:30am - 5:00pm 

Butte County Community Services Center
7200 Skyway Rd
Paradise, CA 95969


Excludes Holidays

Full list of DESS locations.

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Public Assistance Overpayment
More information about overpayments and notices of overpayment.

Apply for Service Online
Go to C4Yourself.com
Apply in person at one of the Butte Community Employment Centers

Register to Vote Online