Employment and Social Services

Our Mission:  "We administer employment and social services, preserving the dignity of children, families and adults."

Our Vision:  "Partnering for a safe, healthy, and self-reliant community."

Veteran's Service Office

The County Veterans Service Office is an office established by the Butte County Board of Supervisors to assist veterans, their dependents and survivors, and the general public in obtaining benefits from federal, state, and local agencies administering programs for veterans. 

We are a county agency and NOT the U.S. Department of Veterans Affairs (VA).

Purpose We provide advocacy to the veteran community regarding entitlement rights to federal, state and local benefit programs. 

**Filing your claim through the Butte County Veterans Service Office will greatly improve your chances for a successful, well-documented, claim to the Department of Veterans’ Affairs. County Veteran Service Officers and Representatives are certified, skilled professionals trained in developing veterans' claims for benefits by reviewing and applying relevant legislation, current law, protocols and important medical evidence.


The Butte County Veterans Services Office (BCVSO) is looking for volunteers from the community to assist with its various outreach programs and to assist veterans as they come into the BCVSO to seek benefits and services.

The County Veterans Service Office works as an advocate for those who have served in U.S. Army, Marines, Navy, Air Force, Coast Guard, Reserves and National Guard and their family members in receiving the benefits and services earned through military service. These benefits and services include; pension, service connected compensation, aid and attendance, housing, employment, counseling and much more. The Veterans Services Office also works with a network of providers to connect all veterans and their dependents with exactly what they need.  

 “Our office strives to make sure all veterans in the community receive the benefits and services they have earned. Hopefully enlisting the help of community members and fellow veterans through this program will give us the extra people in the field, at events and in the office to give our local veterans every opportunity they need to receive the benefits they have earned” said Hannah Williamson County Veterans Service Officer.

Volunteers will perform office assistant duties such as, but not limited to:

Greeting clients

Assisting in the development and planning of outreach to local veterans.

Assisting in the development and processing of veterans claims.

Assisting in helping veterans connect with benefits and services at the federal, state and local level.


Interested applicants should be:

Knowledgeable in researching benefits and programs using the internet and published resource guides.

Motivated problem solvers and dedicated to improving the lives of our local veterans.


Services and Programs

Additional Services

We can assist you with the following:

It is important to have documentation and vital information available for your VA claims. The following is a simple checklist for gathering appropriate documents for your claim:

  • Discharge papers (DD214)
  • Marriage certificates
  • Divorce decrees
  • Birth certificates for dependents
  • Social Security documents
  • Death certificates

“We work collaboratively with nationally chartered veterans’ organizations, the Department of Veterans Affairs, and other organizations to assure that veterans and their dependents receive the entitlements they have earned for their military service.”

Hannah A. Williamson
Butte County Veteran Service Officer

Grant Opportunity

Families of Military Personnel Hardship Grant Program
from Chuck & Sharon Patterson of Patterson Auto World Charitable Fund

**Now has expanded criteria!

To apply visit North Valley Community Foundation or contact the Butte County VSO to have an application mailed to you.

Connect with Veterans Services Office

We are located in the Butte Community Employment Center - Chico

2445 Carmichael Drive
Chico, CA 95928

Fax: 530.895.6508
Monday to Thursday
By Appt. only 8:00am to 4:00pm

Friday Walk-in: 8:00am to 4:00pm

* Office closed everyday for Lunch 11:30am - 12:30pm

Apply for Benefits  Jobs  Medical Coverage

Veterans Services  Report Abuse  Popular Links

 Contact DESS

24-Hour Emergency Numbers
Children's Services - North County
Children's Services - South County
Adult Services - Countywide

Customer Service Center

Butte 211
Dial 211 or Butte211.org

Full list of DESS contacts

 Locations & Hours

Customer Service Center
877.410.8803 (phone only)
Monday - Saturday
7:30am to 5:00pm

Excludes Holidays

Butte Community Employment Center - Chico
2445 Carmichael Drive
Chico, CA 95928

Butte Community Employment Center - Oroville
78 Table Mountain Blvd.
Oroville, CA 95965

Office Hours
Monday - Friday
7:30am - 5:00pm

Excludes Holidays

Full list of DESS locations.


Public Assistance Overpayment
More information about overpayments and notices of overpayment.

Apply for Service Online
Go to C4Yourself.com
Apply in person at one of the Butte Community Employment Centers

Register to Vote Online

Veteran Resources
Employment and Social Services

202 Mira Loma, Oroville, CA 95965

Cathi Grams
Director/Public Guardian/Public Administrator

2012 DESS Annual Report
Careers with DESS

California Department of Social ServicesCalifornia Department of Social Services
744 P Street, Sacramento CA 95814