Employment and Social Services

Our Mission:  "We administer employment and social services, preserving the dignity of children, families and adults."

Our Vision:  "Partnering for a safe, healthy, and self-reliant community."

Adult Protective Services

Elder abuse effects everyone in the community.


What can you do to help?

If you suspect that an older or dependent adult needs help:

Please call Butte County Adult Protective Services
(530) 538-6709 or 1-800-664-9774 day or night.

The Red Flags of Elder Abuse

Call: 800.664.9774 to report abuse occurring in Butte County


Many adults are hurt by abuse, neglect, and exploitation. The adults who are most vulnerable are those with physical disabilities , those who are frail, and those with mental or emotional disabilities. Abuse can go on for years or may be a recent threat to the safety of an individual. Those who are abused often need assistance in protecting themselves, their income, their assets or their environment.

What is Abuse?

Abuse of an elder or dependent adult includes any of the following:

  • Physical Abuse
  • Neglect
  • Financial Abuse
  • Abandonment
  • Abduction

What are the Signs of Abuse?

Physical Abuse: Bodily injury, cuts, bruises, burns, unexplained injuries, physical restraints, evidence of sexual abuse, deprivation of food and water.

Isolation: Preventing receipt of mail, phone calls, visitors, or contact with concerned persons.

Financial: Misuse of funds, unusual activity in bank accounts, checks cashed by others, suspicious changes in ownership, unpaid bills, missing belongings.

Neglect by Self or Others: Inadequate food, dehydration, untreated medical conditions, misuse of medications, unsafe housing.

Abandonment: A dependent adult or elder person who is left alone and is unable to provide for their basic necessities of daily living.

Visit the California Department of Social Services for further information about this program.

Apply for Benefits  Jobs  Medical Coverage

Veterans Services  Report Abuse  Popular Links

 Contact DESS

24-Hour Emergency Numbers
Children's Services - North County
Children's Services - South County
Adult Services - Countywide

Customer Service Center

Butte 211
Dial 211 or Butte211.org

Full list of DESS contacts

 Locations & Hours

Customer Service Center
877.410.8803 (phone only)
Monday - Saturday
7:30am to 5:00pm

Excludes Holidays

Butte Community Employment Center - Chico
2445 Carmichael Drive
Chico, CA 95928

Butte Community Employment Center - Oroville
78 Table Mountain Blvd.
Oroville, CA 95965

Office Hours
Monday - Friday
7:30am - 5:00pm

Paradise Library - Paradise  5922 Clark Road Paradise, CA 95969

Hours of operation within the Library are Tuesday and Thursday 12:00 noon - 5:00pm

Excludes Holidays

Full list of DESS locations.


Public Assistance Overpayment
More information about overpayments and notices of overpayment.

Apply for Service Online
Go to C4Yourself.com
Apply in person at one of the Butte Community Employment Centers

Register to Vote Online

Employment and Social Services

202 Mira Loma, Oroville, CA 95965

Shelby Boston
Director/Public Guardian/Public Administrator

Careers with DESS

California Department of Social ServicesCalifornia Department of Social Services
744 P Street, Sacramento CA 95814