Employment and Social Services

Our Mission:  "We administer employment and social services, preserving the dignity of children, families and adults."

Our Vision:  "Partnering for a safe, healthy, and self-reliant community."

Tao Xiong, Adoptions Specialist

Meet Tao Xiong, an Adoptions Specialist who has been with Butte County for nearly 14 years. Tao was eight years old when she left a refuge camp in Thailand and came to America. Her family settled in Yuba City and none of them spoke any English. Today, Tao has a Master's in Social Work, serves as an Adoptions Specialist for Butte County, and lives with her family in Oroville.

Get to Know Tao

Tao began her career with Butte County working with Behavioral Health. She returned to Chico State where she earned her Master's in Social Work and then came back to work for the Butte County Department for Employment and Social Services. Tao has an extra soft spot in her heart for children who need a forever home because her father was orphaned as a child. "I want to be able to help kids find a family where they feel like they belong and where they are wanted, so that's what drove me on this path to becoming an Adoptions Specialist." Tao's family did not speak English when they came to America, but Tao learned in school and quickly became a translator for family members in need of services. Tao says, "In some ways, I've always been a social worker." Helping others and being a social worker seems natural to Tao and she feels lucky to get to work each day helping children find a permanent home.

Tao Xiong
 Contact DESS

24-Hour Emergency Numbers
Children's Services - North County
Children's Services - South County
Adult Services - Countywide

Customer Service Center

Butte 211
Dial 211 or Butte211.org

Full list of DESS contacts

 Locations & Hours

Customer Service Center
877.410.8803 (phone only)
Monday - Friday
7:30am to 4:30pm

Excludes Holidays

Butte Community Employment Center - Chico
765 East Avenue
Chico, CA 95926

Butte Community Employment Center - Oroville
78 Table Mountain Blvd.
Oroville, CA 95965

Office Hours
Monday - Friday
7:30am - 5:00pm

Paradise Library - Paradise  5922 Clark Road Paradise, CA 95969

Hours of operation within the Library are Tuesday and Thursday 12:00 noon - 5:00pm

Excludes Holidays

Full list of DESS locations.


Public Assistance Overpayment
More information about overpayments and notices of overpayment.

Apply for Service Online
Go to C4Yourself.com
Apply in person at one of the Butte Community Employment Centers

Register to Vote Online