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GUIDELINES FOR HANDLING MAIL
Many people have questions about how mailrooms and offices should handle mail that may contain a written threat of chemical or biological material inside, or mail that may contain some form of powder. Following are common sense steps to take in workplaces. They have been developed jointly by health professionals, the FBI, and the California Governor’s Office of Emergency Services. Please forward this information to your employees and special districts, and feel free to share these guidelines with businesses in the community. The risk of contracting any disease from an envelope is extremely low. General awareness of one’s surroundings and suspicious mail is appropriate General precautions for those who handle large volumes of mail:
If a letter is received that contains powder or contains a written threat: 1. Do not shake or empty the envelope.2. Isolate the specific area of the workplace so that no one disturbs the item. 3. Evacuation of the entire workplace is NOT necessary at this point. 4. Call your local police agency. DO NOT use 911 as these incidents are not an immediate threat to life. Remain calm and answer any questions the dispatcher may ask. Indicate whether the envelope contains any visible powder or if powder was released. 5. Wash your hands with warm water and soap for one minute. 6. Do not allow anyone to leave the office that might have touched the envelope.7. When emergency responders arrive, they will provide further instructions on what to do.
Important:
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