Child Support Services

Child Support Services and Parents Working Together for Children.

Our role is to work directly with families to: 

  • Establish paternity;
  • Establish and enforce child and/or medical support orders; and 
  • Monitor payment activity.
Legal Issues

How the Department of Child Support Services Handles Confidential Information

By law (Family Code Section 17212), the records kept by our office are strictly confidential and may not be seen without a court order. However, you are entitled to see: 

  • Any document you provided to the Department of Child Support Services. 
  • Your payment history. 
  • Any record legally defined as a public record. 

It is important to understand that the Department of Child Support Services does not represent either party or the child(ren) in a child support case. 

We cannot:

  • Assist with visitation and custody issues
  • Obtain divorce decrees or represent either party in a divorce action
  • Establish or modify spousal support orders
  • Obtain or enforce restraining orders

Rather, our staff attorneys review cases to determine what legal action is necessary to establish and enforce a child support order. 

Seeking Legal Assistance 

If you need assistance in completing legal forms, you should contact the Butte County Family Law Facilitator or a private attorney. Visit California Courts Online Self-Help Center

Make Payment   Check Status   Calculate Support

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 Contact

Child Support Services
Phone: 866.901.3212

Phone Hours
Monday to Friday
8:00am to 4:00pm

 Location & Hours

78 Table Mountain Blvd.
Oroville, CA 95965 

Office Hours
Monday to Thursday
7:00am to 6:00pm
Friday
8:00am to 5:00pm
Excludes Holidays

 What's New

New Mobile App for Child Support Services. Download CAChildSup app for free via the App Store or the Google Play Store. Learn more about the app.

Effective May 22, 2013. Now offering eDocuments! View, save, and print your child support documents online instead of receiving them by mail.
To enroll:
Visit CustomerConnect;
Login to your account;
Click the My Profile tab; and
Select eDocuments.