Child Support Services

Child Support Services and Parents Working Together for Children.

Our role is to work directly with families to: 

  • Establish paternity;
  • Establish and enforce child and/or medical support orders; and 
  • Monitor payment activity.
Welcome to Child Support Services

We serve any:

  • custodial party;
  • non-custodial parent; or 
  • other state agency providing services to one of those parties. 

Families receiving public assistance in Butte County under Title IV-A (TANF/Cal Works), Title IV-E (Foster Care) or Title XIX (Medi-Cal) will have their case automatically referred to Child Support Services (CSS) and are required to cooperate in the effort to establish and enforce child support.



The Department of Child Support Services (DCSS) has been informed of a child support scam taking place under the title, “Clear Your Child Support”. Individuals are attempting to scam child support payers by guaranteeing the reduction of their child support arrears if the payer provides a cash portion in advance. These individuals are then advising the payer’s that their child support arrears would then be negotiated to a lower amount with their child support agency.

This is a scam and individuals contacted by this fraudulent program are encouraged to contact their local law enforcement agency or their attorney general.

 Meet Holliday Davis, Child Support Specialist with Butte County

New Customer Service Survey  -  Encuesta de servicios de manutención de hijos en Español

We want to know how we are doing and whether the services our staff provides are timely, responsive, and helpful.  Thank you for taking the time to help us with that.  We have 10 short questions designed to obtain information from you that will help us to do our jobs better.   Your time and effort are greatly appreciated. Take survey in English.

Queremos saber cómo lo estamos haciendo y si los servicios de nuestro personal ofrece son oportunos, atento y servicial.  Gracias por tomarse el tiempo para ayudarnos.  Tenemos diez preguntas cortas diseñadas para obtener información de usted que nos ayudará a hacer mejor nuestro trabajo. Su tiempo es muy apreciadas.

en Español

Make Payment   Check Status   Calculate Support

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Child Support Services
Phone: 866.901.3212

Phone Hours
Monday to Friday
8:00am to 4:00pm

 Location & Hours

78 Table Mountain Blvd.
Oroville, CA 95965 

Office Hours
Monday to Friday
8:00 am to 5:00 pm
Excludes Holidays

 What's New

New Mobile App for Child Support Services. Download CAChildSup app for free via the App Store or the Google Play Store. Learn more about the app.

Effective May 22, 2013. Now offering eDocuments! View, save, and print your child support documents online instead of receiving them by mail.
To enroll:
Visit CustomerConnect;
Login to your account;
Click the My Profile tab; and
Select eDocuments.