OUR LOBBY IS OPEN WITH LIMITED SERVICES
Attention! The Child Support statewide computer system continues to experience intermittent systems outages. Child Support staff are unable to provide case-specific information during the outages. We are aware of the issue and are working the California Department of Child Support Services to resolve it. To make a payment, visit childsupport.ca.gov/state-disbursement-unit.
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We serve any:
- custodial party;
- non-custodial parent; or
- other state agency providing services to one of those parties.
Families receiving public assistance in Butte County under Title IV-A (TANF/Cal Works), Title IV-E (Foster Care) or Title XIX (Medi-Cal) will have their case automatically referred to Child Support Services (CSS) and are required to cooperate in the effort to establish and enforce child support.
As people across the nation face the end of federal unemployment benefits next month, California state departments are joining together to encourage eligible workers to apply for vital public benefit programs that continue—including money for food, rent, utilities, and health insurance.
Covered California, the Department of Managed Health Care, the Employment Development Department, Housing and Community Development, the Department of Social Services, the Department of Healthcare Services, and other state agencies and departments are working together with county and community partners to proactively continue helping people whose federal unemployment benefits will soon end.
California recently posted links to GetCalFresh.org through its unemployment benefits website, which boosted food aid applications by 108,000 this summer. New federal support makes connecting eligible Californians to benefits like this even more important. California families and individuals receiving CalFresh benefits will soon receive a significant increase in food benefits, thanks to action taken by the federal government this week.
September 4, 2021 is the expiration date for most federal unemployment benefits, including Pandemic Unemployment Assistance (PUA), Pandemic Unemployment Emergency Compensation (PEUC), the $300 Federal Additional Compensation (PAC) (also known as Federal Pandemic Unemployment Compensation (FPUC)) supplement, and Mixed Earner Unemployment Compensation (MEUC). September 11, 2021, is the end of the Federal-State Extended Duration (FED-ED) extension. Over three million workers are receiving notices about these changes, with links to the other vital benefit programs that continue.
Although federal unemployment benefits will soon end for many unemployed Californians, the American Rescue Plan and California Comeback Plan have substantially expanded other vital benefits that continue to help eligible California families:
- Cash aid for families with children (CalWORKs) through county human services agencies at BenefitsCal.org (where people can also apply for food assistance [CalFresh], and free health coverage [Medi-Cal]).
- Over $234 per person per month for food via CalFresh (GetCalFresh.org or by phone at 1-877-847-3663), whether a person is working or not.
- Money for rent and utilities—including 100 percent rent and utilities—via Housing is Key (HousingIsKey.com or by phone at 1-833-430-2122).
- Free or low-cost health insurance through Covered California or Medi-Cal (CoveredCA.com or by phone at 1-800-300-1506). Californians who received unemployment insurance in 2021 may be eligible for Covered California’s best coverage for $1 per month.
- Golden State Stimulus payments for millions of qualified residents who file taxes, even if not required. (By phone at 1-800-845-6500).
Individuals already enrolled in Medi-Cal or a Covered California health plan should report changes in unemployment benefits because this could lower their health coverage costs.
EDD has also provided resources to help claimants find jobs and get job training at the Returning to Work webpage. That includes CalJOBS, a no-cost virtual job center that includes more than a million job listings from private job boards and recruitment sites.
For more info, visit California Workforce Development Board
Public Hours as of 11/23/20:
Did you know that you can take care of most of your Child Support business without coming to our office?
You can contact our customer service centers at 1-866-901-3212, Monday to Friday 8:00 a.m. to 4:45 p.m.
Want mobile options? Check your payments; email your caseworker and more using Customer Connect, the child
support self-service website: https://www.cse.ca.gov/CustomerConnect/login
Customers having problems logging into the California Child Support Website to make payments, must use the following compatible browsers, Firefox, Internet Explorer or Microsoft Edge, as the Chrome browser is currently not compatible with that website. Thank you.
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Child Support Services and Parents
Working Together for Children
New Customer Service Survey - Encuesta de servicios de manutención de hijos en Español
We want to know how we are doing and whether the services our staff provides are timely, responsive, and helpful. Thank you for taking the time to help us with that. We have 10 short questions designed to obtain information from you that will help us to do our jobs better. Your time and effort are greatly appreciated. Take survey in English.
Queremos saber cómo lo estamos haciendo y si los servicios de nuestro personal ofrece son oportunos, atento y servicial. Gracias por tomarse el tiempo para ayudarnos. Tenemos diez preguntas cortas diseñadas para obtener información de usted que nos ayudará a hacer mejor nuestro trabajo. Su tiempo es muy apreciadas.
en Español