We are here to help.
Our Mission: "Partner with individuals, families and the community for recovery from serious mental health and substance abuse issues and to promote wellness, resiliency and hope."
1196 East Lassen Ave., Suite 130, Chico CA, 95973
Phone: 530-879-2456 Fax: 530-879-3932
Hours of Operation: Monday through Friday: 8:00 AM to 5:00 PM, Closed 12:00PM – 1:00PM for lunch.
What we do: The Quality Management Division monitors services that are provided within the Department of Behavioral Health as well as by the contract providers to insure that State Contract, and State and Federal regulations are met. We develop implementation processes to continually monitor the quality of care that our consumers receive. We do this through regular audits, producing annual quality improvement goals, performance improvement projects, collaboration with providers, and developing training and resources. Additionally, we maintain knowledge of current federal and state rules and regulations that guide our day to day operations.
Metrics Dashboard
18-19 QAPI Work Plan
How to use the Clinical Documentation Manual
Clinical Documentation Manual
Summary of Revisions
Relias CEU Courses List
EQRO Report 16-17
Inpatient Documentation
17-18 Annual Review Protocol Information Notice
Enclosure 1 - Annual Review Protocol
Enclosure 2 - Attestation
Enclosure 3 - 17-18 Review Schedule
Enclosure 4 - Reasons for Recoupment
Site Certification Request
DHCS Site Certification Protocol
Policy 065 - Med-Cal Site Certification
Site Certification Training
AB1299 Point of Contact for Butte County: AB1299@buttecounty.net 530.879.3367
Behavioral Health Crisis Lines 24 hours a day / 7 days a week 800.334.6622, or 530.891.2810
National Suicide Prevention Lifeline 800.273.TALK (8255) Chat online at suicidepreventionlifeline.org
Crisis Text Line Text LISTEN to ‘741741’
Veterans Crisis Line 800.273.8255 (press 1)
Friendship Line (older adults) 800.971.0016
Trevor Lifeline (LGBTQ+) 866.488.7386
North Valley Talk Line 4:30pm to 9:30pm / 7 days a week 855.582.5554
Butte County Behavioral Health Administration 3217 Cohasset Rd Chico, CA 95973 Monday – Friday 8:00am to 5:00pm
530.891.2850
Excludes Holidays View all Locations
Call the Behavioral Health Access Line at 530.891.2810 to get started.
During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.
See the three steps for getting started.