We are here to help. 

Behavioral Health provides services for individuals in crisis, for youth, for adults and for alcohol and drug treatment. Services are provided in Chico, Paradise, Oroville, Gridley and rural communities.

Our Mission: "Partner with individuals, families and the community for recovery from serious mental health and substance abuse issues and to promote wellness, resiliency and hope."

Quality Management

1196 East Lassen Ave., Suite 130, Chico CA, 95973

Phone: 530-879-2456  Fax: 530-879-3932 

Hours of Operation: Monday through Friday: 8:00 AM to 5:00 PM, Closed 12:00PM – 1:00PM for lunch.

What we do: The Quality Management Division monitors services that are provided within the Department of Behavioral Health as well as by the contract providers to ensure that State Contract, and State and Federal regulations are met. We develop implementation processes to continually monitor the quality of care that our consumers receive. We do this through regular audits, producing annual quality improvement goals, performance improvement projects, collaboration with providers, and developing training and resources. Additionally, we maintain knowledge of current federal and state rules and regulations that guide our day to day operations.

Relias CEU Courses List

Inpatient Documentation

Clinical Documentation Manual

Quality Assurance & Performance Improvement Work Plan

18-19 QAPI Work Plan

19-20 QAPI Work Plan

Site Certification

Site Certification Request

DHCS Site Certification Protocol

Policy 065 - Med-Cal Site Certification

Site Certification Training


Request for Services


AB1299 Point of Contact for Butte County: AB1299@buttecounty.net 530.879.3367



 Support Lines

Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or

National Suicide Prevention Lifeline
800.273.TALK (8255)
Chat online at

Crisis Text Line
Text LISTEN to ‘741741’

Veterans Crisis Line
800.273.8255 (press 1)  

Friendship Line (older adults)

Trevor Lifeline (LGBTQ+)

North Valley Talk Line
11:30am to 9:30pm / 7 days a week

 Locations & Hours

Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973
Monday – Friday
8:00am to 5:00pm

Excludes Holidays

 Get Started

Call the Behavioral Health Access Line at 530.891.2810 to get started.

During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

See the three steps for getting started.