We are here to help. 

Behavioral Health provides services for individuals in crisis, for youth, for adults and for alcohol and drug treatment. Services are provided in Chico, Paradise, Oroville, Gridley and rural communities.

Our Mission: "Partner with individuals, families and the community for recovery from serious mental health and substance abuse issues and to promote wellness, resiliency and hope."

Introduction to Patients' Rights

What is Patients' Rights?

The Patients’ Rights advocate will help you understand your rights and advocate for what you want. We also make sure that your wishes are considered in any decision making process.

What are My Rights?

1. You have a right to wear your own clothes.
2. To keep your personal possessions.
3. To have ready access to letter-writing materials, including stamps.
4. To keep and spend a reasonable amount of your own money for small purchases.
5. To receive un-opened mail.
6. To use the telephone.
7. To see visitors.
8. To have a private storage space, such as a locker.

Learn more here.

Can My Rights Be Taken Away?

None of your rights may be taken away from you for punishment or for staff convenience. Although you can have rights taken away if probable cause exists. An example of this would be using the phone to make threatening phone calls. Then your phone privileges may be suspended until the threatening behavior ceases to be a problem.

Hearings & Holds

5150 – This is a 72- hour observation stay. At the end of this time period, staff must either release you or hold a hearing; during which a hearing officer will determine if it is necessary for you to stay longer.

14-Day Holds – These may be applied upon completion of the 72-hour observation if staff feels that you need further treatment. A hearing must be held to determine that probable cause exists for the extended hold. This must be based upon one of three things; Grave Disability, Danger to Self, or Danger To Others. Upon presentation of facts from staff, patient and Patients’ Rights advocate, a hearing officer will make a decision to either release you into the community, or extend your hold for up to an additional 14 days.

What is Grave Disability?

Grave disability is a condition in which a person, as a result of a mental disorder, is unable to provide for his or her basic needs. A determination of grave disability, although necessarily including a consideration of past events, must be based upon the individual’s current condition.

A person is not gravely disabled if they can survive without involuntary detention with the help of responsible family, or others who are willing and able help provide for the person’s basic needs of food, clothing and shelter.

A person also may not be considered gravely disabled based upon their status as "homeless: if he/she knows how to access and obtain food, clothing and shelter that meet his/her needs through community agencies.

In addition, the refusal to consent to psychotropic medications does not in itself constitute grounds for initiating involuntary commitment.

What is Danger to Self Or Others?

The legal criterion of danger to self or others has been narrowly defined by the courts to mean: "A demonstrated danger of substantial harm." This danger must be physical, not psychological or social harm.

Patients’ Rights In the Community

Patients’ Rights advocates can also help with any problems that may arise once you get out; such as problems occurring with landlords, outpatient treatment, SSI, Medi-Cal, Board & Care complaints, etc.

A person also may not be considered gravely disabled based upon their status as "homeless: if he/she knows how to access and obtain food, clothing and shelter that meet his/her needs through community agencies.

Writ of Habeas Corpus

A person has been placed on a 5150, who has been hospitalized involuntarily or has been conserved can request a judicial re-view of their involuntary detention for psychiatric treatment and request their release.

A Petition for Writ of Habeas Corpus will be provided to you, you may ask anyone to help in filling out the Writ. Staff will in-form the Patients’ Rights Advocate of your wish to file a Writ so that they can assist you as well. The Writ will be taken to the Court on the day it is written or when next the court is open and reviewed by a Judge within two judicial days of receipt.

If your request is granted, you will released. If the request is denied you will remain in treatment.

A Writ of Habeas Corpus can only be filed once every 6 months.

Patients' Rights Orientation Brochure

English  |  Spanish  |  Large Print (ENG)  |  Large Print (ESP)  |  Audio Recording (ENG)  |  Audio Recording (ESP)


Bianca Wilson, LMFT
Patient Right’s Advocate/Language Access Coordinator/BHC III
1196 East Lassen Ave., Suite 130
Chico, CA 95973

Se habla Español

For grievances related to Substance Use Disorder Services: English | Spanish

Ombudsman Information: Butte County has contracted with Passages for all Ombudsman services. You can contact them and find more information on their website.



 Support Lines

Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or

National Suicide Prevention Lifeline
800.273.TALK (8255)
Chat online at

Crisis Text Line
Text LISTEN to ‘741741’

Veterans Crisis Line
800.273.8255 (press 1)  

Friendship Line (older adults)

Trevor Lifeline (LGBTQ+)

North Valley Talk Line
4:30pm to 9:30pm / 7 days a week

 Locations & Hours

Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973
Monday – Friday
8:00am to 5:00pm

Excludes Holidays
View all Locations

 Get Started

Call the Behavioral Health Access Line at 530.891.2810 to get started.

During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

See the three steps for getting started.