Crisis and Suicide Prevention Lines
Available 24 hours a day, 7 days a week
- Crisis Line: 800.334.6622 or 530.891.2810
- The Trevor Line: 866.488.7386. The Trevor Lifeline connects lesbian, gay, bisexual, transgender,
questioning (LGBTQ) young persons to a suicide prevention and
counseling phone line with access to trained counselors 24/7.
- The Friendship Line: 800.971.0016. The Friendship Line for Older Adults, Ages 60+ or Family and Friends. A crisis intervention, support, and resource line for older adults
Warm Line Available 4:30pm to 9:30pm, 7 days a week
- The North Valley Talk Line: 855.582.5554. The Northern Valley Talk Line, provided by Northern Valley Catholic Social Services (NVCSS), is a non-crisis warm line offering peer to peer support, compassionate listening, and county-wide resource referrals.
Crisis Services are located at 560 Cohasset Rd. Ste. 180, Chico, CA 95926, and to all age groups unless otherwise noted.
Crisis Intervention Team (CIT)
A cooperative effort among local law enforcement, first responders, and
behavioral health providers to improve the interaction and experience
for parties involved in a mental health crisis.
Crisis Services / Crisis Stabilization Unit (CSU)
Toll Free: 800.334.6622
The Crisis Stabilization Unit Connects individuals 24 hours a day, 7 days a week (24/7) immediately
to a mental health professional for telephone intervention, information,
or referrals. Walk-in counseling is available 8:00am to 5:00pm for individuals
to receive face-to-face crisis intervention and assessment.
Homeless Emergency Action Response Team (HEART)
Toll Free: 1.877.478.6292 or 1.877.4.RunAWAY
The Homeless Emergency Action Response Team (HEART) program provides
street outreach services, a 24/7 crisis hotline and mobile response,
emergency shelter, assessment, case management, and brief individual and
family counseling to stabilize living situations and strengthen families.
Hospital Alternative Program (HAP)
Age Range: Ages 0 to 17
Provided by Youth for Change, Inc. (YFC), is a short term intensive
service for youth at risk of hospitalization.
Mobile Crisis Team
Evaluates adults and youth who are experiencing a crisis in an emergency
room or other community setting. Available 8:00am to 5:00pm, Monday to Friday,
Psychiatric Health Facility (PHF)
Age Range: Ages 18 and over
A 16-bed, 24-hour acute non-medical facility providing a safe
environment for individuals needing acute care for their mental illness
during voluntary or involuntary admissions. View more information about the Psychiatric Health Facility.
Working Innovation Network (WIN)
Helping individuals transition from a mental health crisis to
stabilization in the community. A team of behavioral health staff
and peer partners (individuals and family members) will provide
services starting at the point of a crisis until the individual is well
connected to ongoing treatment, support services, and established
back in the community.