We are here to help. 

Behavioral Health provides services for individuals in crisis, for youth, for adults and for alcohol and drug treatment. Services are provided in Chico, Paradise, Oroville, Gridley and rural communities.

Our Mission: "Partner with individuals, families and the community for recovery from serious mental health and substance abuse issues and to promote wellness, resiliency and hope."

Behavioral Health Crisis Situation?

Call 800.334.6622 or 530.891.2810

If you are in a life-threatening emergency situation, dial 9-1-1.

Help in a Crisis

Available to all age groups unless otherwise noted. These services are accessed by self-referral or agency/department referrals.

Walk-In Crisis Services

Available 8:00am to 11:00pm, 7 days a week, including holidays.
560 Cohasset Rd. Ste. 180, 
Chico, CA 95926

Crisis Response Team

This team evaluates adults and youth who are experiencing a mental health crisis in an emergency room, schools, or other community settings on a referral basis. 

Crisis Stabilization Unit

Available via Department referral. 

The Crisis Stabilization Unit (CSU) offers voluntary mental health crisis services for any adult or youth experiencing acute psychiatric symptoms, 24 hours a day, 7 days a week. The CSU helps resolve crises with the goal of linking consumers and their families to local community services. The purpose of the CSU is to assess the crisis, allowing time for the individual to be away from stimuli that may provoke the crisis. A consumer experiencing a psychiatric crisis can be in the CSU for up to 23 hours. Providers can then assess if the crisis can be resolved to the point that the consumer can reintegrate into the community, or if the crisis dictates a higher level of inpatient care.

Mobile Crisis Team

The Mobile Crisis Team (MCT) partners with law enforcement to provide crisis related outreach and engagement as well as respond to 911 requests regarding possible psychiatric or emotional crises in the community. MCT operates with the goal of reducing the use of involuntary psychiatric hospitalization when appropriate by providing consultation, crisis assessment and engagement of the individual in need, seeking alternative treatment resources, including referrals to voluntary psychiatric services as available. Currently, the collaboration with the Chico Police is funded through the  Mental Health Services Act, and the collaboration with the Sheriff's Office is funded through the SB 82 Triage Grant.

Crisis Triage Connect

The Connect Team facilitates consumer movement through the crisis continuum; including coordinating hospitalization placement as needed, discharge planning, monitoring, and follow-up case management. The transport team drives clients to and from psychiatric hospitals, takes them for medical clearances to access in-patient services, and takes them home or back into the community. The Connect Team communicates with psychiatric hospitals to setup follow-up services for every client upon discharge from a psychiatric hospital. The Connect Team also provides 60 days of case management services to facilitate the warm hand-off between inpatient and outpatient services.

Homeless Emergency Action Response Team

Toll Free: 1.877.478.6292 (RunAWAY)

The Homeless Emergency Action Response Team (HEART) program, operated by Youth For Change, provides street outreach services, a 24/7 crisis hotline and mobile response, emergency shelter, assessment, case management, and brief individual and family counseling to stabilize living situations and strengthen families. The goals of this program are:

  • To provide physical and emotional safety to youth experiencing a homeless or runaway episode; reunite runaway youth with their families and strengthen family bonds;
  • Promote stable living conditions for runaway and homeless youth, including youth that are at risk from separation from their families;
  • And design, implement and maintain a services delivery system that is responsive to the unique needs of runaway and homeless youth in Butte County.

Hospital Alternative Program

Age Range: Ages 0 to 17

Provided by Youth for Change, is a short-term intensive service for youth at-risk of hospitalization. The Hospital Alternative Program provides comprehensive response and support services to youth who are in need of intensive services as an alternative to being hospitalized following a 5150 screening.

  • 24/7 access to clinical care as needed.
  • Crisis intervention and stabilization skills.
  • Safety planning with youth and family members to encourage stabilization and reduce risk.
  • Intensive short-term interventions to connect youth/family to longer-lasting supports.
  • Facilitate a Multi-Disciplinary Team meeting to individualize a treatment plan to meet the unique needs of the youth and his or her family.
  • Advocacy for youth and family needs.


Psychiatric Health Facility

The Psychiatric Health Facility is a 16-bed, 24-hour acute non-medical facility. The facility provides a safe environment for voluntary and involuntary clients needing acute care for mental illness to receive support and treatment. During an average stay of 3 to 5 days, professional staff and clients work together to restore and maintain each individual's optimal physical and emotional well being in a therapeutic atmosphere. Each individual and their family are encouraged to actively participate in their own care, and treatment planning. In addition, the staff works toward returning the individual to the best possible existence within the community at the least restrictive level of care. Services include:

  • Evaluation and stabilization of acute psychiatric crisis  
  • 24-hour nursing care and medication monitoring
  • Referrals to appropriate community support and services
  • Psychiatric consultation



 Support Lines

Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or

National Suicide Prevention Lifeline
800.273.TALK (8255)
Chat online at

Crisis Text Line
Text LISTEN to ‘741741’

Veterans Crisis Line
800.273.8255 (press 1)  

Friendship Line (older adults)

Trevor Lifeline (LGBTQ+)

North Valley Talk Line
11:30am to 9:30pm / 7 days a week

 Locations & Hours

Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973
Monday – Friday
8:00am to 5:00pm

Excludes Holidays

 Get Started

Call the Behavioral Health Access Line at 530.891.2810 to get started.

During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

See the three steps for getting started.