We are here to help

Our mission is to partner with people to encourage and facilitate 

wellness, recovery, and hope.


Getting Started with non-Crisis Services

Call the 24/7 Access Line at  800.334.6622 or 530.891.2810

Step 1:

Call our 24/7 Access Line toll-free at 800.334.6622 to request services. If you call during business hours, you will immediately be provided a brief screening. During the screening, we will ask you whether your needs are urgent and what type of help you are looking for. We will also ask you if you have Medi-Cal or some other type of insurance coverage. If you have Medi-Cal, we will determine if services through county clinics are an appropriate fit, or else we will help you find the services you need in our community. Please have your Medi-Cal card and other insurance information available for reference during the phone call. 

Step 2:

Once we have determined through a screening if you are eligible for services through our county clinics, we will schedule an assessment.

Step 3:

At your assessment, we will connect you or your family member to the types of services that you and your counselor agree will help most. A wide range of services is available, from short-term to intensive, based on your needs. These time-limited services are designed to foster resiliency in youth and families and to promote wellness.



 Support Lines

Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or

National Suicide Prevention Lifeline
800.273.TALK (8255)
Chat online at

Crisis Text Line
Text LISTEN to ‘741741’

Veterans Crisis Line
800.273.8255 (press 1)  

Friendship Line (older adults)

Trevor Lifeline (LGBTQ+)

North Valley Talk Line
4:30 to 9:30pm / 7 days a week

 Locations & Hours

Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973

Monday – Friday
8:00am to 5:00pm

Excludes Holidays

 Get Started

Call the Behavioral Health Access Line at 530.891.2810 to get started.

During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

See the three steps for getting started.