We are here to help. 

Behavioral Health provides services for individuals in crisis, for youth, for adults and for alcohol and drug treatment. Services are provided in Chico, Paradise, Oroville, Gridley and rural communities.

Our Mission: "Partner with individuals, families and the community for recovery from serious mental health and substance abuse issues and to promote wellness, resiliency and hope."

Cultural Competence

Butte County Department of Behavioral Health values the rich diversity our organization and aspires always to demonstrate respect for the uniqueness of each individual’s beliefs, values, traditions, and behaviors. We encourage each contribution to the establishment of an open, inclusive environment that supports and empowers our employees.

Our commitment to diversity includes both the development of a diverse workforce and the delivery of culturally competent care to our clients. The first step to providing culturally competent care is to embrace our own diversity – to celebrate, enhance, and learn from it. Our diversity is also our strength.

2021 Cultural Competency Survey!

Butte County Department of Behavioral Health is conducting a Cultural Competency Survey. The goal is to identify areas of strength and areas for development. The results of these surveys will provide us with critical community input and help us to develop strategies & initiatives to reducing disparities in our System of Care. The data will also be utilized to inform training needs and for future planning and policy decisions.

2021 Cultural Competency Consumer Survey (English)
2021 Cultural Competency Consumer Survey (Español)
2021 Cultural Competency Consumer Survey (Hmong)

Surveys must be completed within the next 30 days. Survey collection will end on September 30, 2021.

Thank you in advance for your participation!

Equity, Diversity and Inclusion Committee

Meetings take place the first Wednesday of every month at 10:00am. For more information on how you can attend meetings, you can email DBHQM@buttecounty.net

Cultural Competency Plan

This plan was developed in collaboration with consumers, community members, local stakeholders. The department uses the plan as a framework to pursue strategies to combat disparities in the current system of care. Butte County  is committed to continuous progress on the scale towards cultural proficiency to guarantee the best outcomes for our community.

2020-2021 Cultural Competency Plan Update

2019-2020 Cultural Competency Plan Update

2018 Cultural Competency Three Year Plan & Appendix

Cultural Competency Trainings

The Equity, Diversity and Inclusion Committee is dedicated to organizing and providing comprehensive trainings representing the diverse racial and ethnic populations in Butte County including Latinx, Hmong, Native American, and African American families; as well as socially and culturally diverse groups such as LGBTQI+, older adult, transitional aged youth, the homeless population, veterans and foster care youth.  These trainings are open to the entire Butte County workforce, including contracted staff and other community providers.

For more information on these trainings, or if you would like to register, please contact DBHQM@buttecounty.net

Cultural Competency Coordinator

Bianca Wilson, LMFT
she/her/hers (Learn more about pronouns by clicking here)



 Support Lines

Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or

National Suicide Prevention Lifeline
800.273.TALK (8255)
Chat online at

Crisis Text Line
Text LISTEN to ‘741741’

Veterans Crisis Line
800.273.8255 (press 1)  

Friendship Line (older adults)

Trevor Lifeline (LGBTQ+)

North Valley Talk Line
11:30am to 9:30pm / 7 days a week

 Locations & Hours

Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973
Monday – Friday
8:00am to 5:00pm

Excludes Holidays

 Get Started

Call the Behavioral Health Access Line at 530.891.2810 to get started.

During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

See the three steps for getting started.