We are here to help. 

Behavioral Health provides services for individuals in crisis, for youth, for adults and for alcohol and drug treatment. Services are provided in Chico, Paradise, Oroville, Gridley and rural communities.

Our Mission: "Partner with individuals, families and the community for recovery from serious mental health and substance abuse issues and to promote wellness, resiliency and hope."

Welcome to Behavioral Health

Behavioral Health Crisis Situation?

Call the 24/7 Access Line at 800.334.6622 or 530.891.2810

If you are in a life-threatening emergency situation, dial 9-1-1.

COVID-19 Update

Services are available via phone, video conference, or in-person with added illness prevention precautions. Please call ahead before coming to the clinic. When arriving for an appointment, please make sure that you have a mask. If you are feeling sick, please call your provider to make alternative arrangements (reschedule, virtual appointment).

Announcing 30-Day Public Comment Period 

The 30-day public comment period is no open for the Resiliency Empowerment Support Team Proposal. This proposal is seeking approval from the Mental Health Services Oversight and Accountability Commission for Mental Health Services Act Innovation funding.

The public comment period is open from December 20th, 2021-January 19th, 2022.

If you would like to provide feedback on this proposal, you can email MHSA@buttecounty.net or drop off handwritten feedback to the Administrative Office at 3217 Cohasset Rd in Chico. You may also provide verbal feedback at a public hearing, which will be held virtually at the January Behavioral Health Advisory Board meeting. For more information about this meeting, please visit Butte County Behavioral Health Advisory Board.

Click below to read proposal:

Resiliency Empowerment Support Team Innovation


Behavioral Health encompasses both mental/emotional well-being and substance use. These issues are far-reaching and have an enormous impact on individuals, their families and their communities. Behavioral Health Treatment consists of a continuum of prevention, intervention, treatment, and recovery support systems.


Adult Mental Health

Youth Mental Health

Substance Use Disorder


Community Information

Genoa Healthcare Pharmacy

Located within Behavioral Health Services, next to the SEARCH office
560 Cohasset Avenue, Suite 110
Chico, CA 9592

Open Monday-Friday, 8:30AM- 5PM

Pharmacy open, offering free delivery or curbside pick-up  

The Genoa Healthcare pharmacy located here is open and ready to serve you – even if you’re meeting with your doctor by phone or video!

The pharmacy:

  • Fills all medications (not just behavioral health)
  • Mails all medications (at no extra cost) or you can pick them up at curbside
  • Organizes your pills based on the date and time you need to take them, making it easy to stay on track
  • Helps you transfer prescriptions from other pharmacies

Switch to a better pharmacy today!  


The Administrative office ensures the mission statement is fulfilled by providing support and direction; development and implementation of programs; administers patient’s rights, Mental Health Services Act (MHSA), cultural competency; and guarantees adherence of compliance standards. Visit the Administration page to learn more about the business office and workforce resources.

Want to report a Compliance issue or have questions? Call Behavioral Health's Compliance Hotline at 1.866.637.4809



 Support Lines

Behavioral Health Crisis Lines
24 hours a day / 7 days a week
800.334.6622, or

National Suicide Prevention Lifeline
800.273.TALK (8255)
Chat online at

Crisis Text Line
Text LISTEN to ‘741741’

Veterans Crisis Line
800.273.8255 (press 1)  

Friendship Line (older adults)

Trevor Lifeline (LGBTQ+)

North Valley Talk Line
4:30 to 9:30pm / 7 days a week


Butte County Behavioral Health Administration
3217 Cohasset Rd
Chico, CA 95973

Monday – Friday
8:00am to 5:00pm

Excludes Holidays

 Get Started

Call the Behavioral Health Access Line at 530.891.2810 to get started.

During the phone conversation we will ask whether your needs are urgent and what type of help you are looking for.

See the three steps for getting started.

Feedback, Comments or Questions? Click here to submit a survey.