The Butte ECC staff includes five Fire Captains, seven Communication Operators, and one Battalion Chief. Current winter staffing is three personnel during the day and two at night. During summer months, the minimum day time staffing is four personnel. The ECC Duty Officer may add additional staffing as needed.

Depth of qualified personnel is an important component to our command and control system. During normal business hours, Monday through Friday, the Butte ECC typically has an additional from four to six trained ECC personnel (made up of on site staff, which allows staffing of key command center positions within minutes). This has proven extremely valuable during incidents like the U-2 spy plane crash in North Oroville (1996) the Hwy 149/Hwy 70 overpass collapse and the Butte County Lightning Complex of 2008 that burned nearly 65,000 acres.

Other complex incidents handled by the BTU ECC have included civil unrest situations, major transportation system accidents with significant hazardous material problems, and storm related emergencies. Each of these incidents pose specific command and control problems that our ECC is ready to meet and support.

The Butte ECC is also the OES Operational Area mutual aid coordination center for Butte County. This establishes responsibility for coordinating all of the fire mutual aid requests for all jurisdictions within Butte County. This also gives the Butte ECC the authority to directly obtain resources from all neighboring counties including Yuba, Sutter, Plumas, Glenn, Colusa, Tehama, and Lassen.

Another critical pre-arrival care function is Emergency Medical Dispatching or EMD. EMD consists of pre-arrival emergency medical instruction given to 9-1-1 callers by the dispatchers to render emergency care before arrival of fire engines and the ambulance. The CAL FIRE/BCFD is the only fire department in Butte County that provides this service.