In responding to emergency events that would require mass evacuation of Butte County residents, the Department of Employment and Social Services has the following responsibilities and contact information:

Mass Care and Shelter Responsibilities

• Provide staffing and assist the American Red Cross in the operation of shelters during disasters and emergencies
• Provide a department representative to respond to Office of Emergency Service’s Command Center.
• Coordinate needs for public assistance programs, adult /child protective services and administrative needs.
• Work in cooperation with other agencies to identify solutions for needs that arise during the shelter operation.
• Shelter Information:

  American Red Cross, Three Rivers Chapter
  Chapter Headquarters
  530-673-1460
  3riversredcross@sbcglobal.net

Adult Protective Services Response

• The Adult Protective Services (APS) maintains a 24-hour hotline to field calls from the American Red Cross and the public regarding health and safety issues involving seniors and disabled adults.
• The APS Referral Hotline number is 1-800-664-9774

Emergency Food Stamp Response

• Current food stamp recipients who have lost food due to disasters such as power outages, fires, floods, may be eligible for replacement food and should contact their caseworker.
• Butte County residents who are not currently receiving Food Stamp benefits and think they may be eligible should contact Butte County Department of Employment and Social Services.
• Food Stamp Contact Information:

  Phone Number: 1-800-449-9189

  Locations:

  Oroville Community Employment Ctr.
  78 Table Mountain Blvd.
  Oroville CA  95965

  Chico Community Employment Ctr.
  2445 Carmichael Drive
  Chico, CA  95928