Employment and Social Services

Our Mission:  "We administer employment and social services, preserving the dignity of children, families and adults."

Our Vision:  "Partnering for a safe, healthy, and self-reliant community."

Report Child Abuse or Neglect

Call: 800.400.0902 to report Child Abuse occurring in Butte County.

Butte County Children’s Services’ goal is to keep children safe and at home with their families whenever possible. However, when that is not possible, CSD may intervene on behalf of children who are in need of protection from abuse and neglect. Anyone can report suspected child abuse or neglect. Reporting abuse or neglect can protect a child and get help for a family—it may even save a child's life.

If you suspect a child is being abused or neglected, or if you are a child who is being maltreated, please call Butte County Children’s Services 24-hour hotline at 1.800.400.0902, so professionals can assess the situation.

Suspected Child Abuse Report Form

Report Elder Abuse or Neglect

Call: 800.664.9774 to report Elder abuse occurring in Butte County

What are the Signs of Elder Abuse?

Physical Abuse: Bodily injury, cuts, bruises, burns, unexplained injuries, physical restraints, evidence of sexual abuse, deprivation of food and water.
Isolation: Preventing receipt of mail, phone calls, visitors, or contact with concerned persons.
Financial: Misuse of funds, unusual activity in bank accounts, checks cashed by others, suspicious changes in ownership, unpaid bills, missing belongings.
Neglect by Self or Others: Inadequate food, dehydration, untreated medical conditions, misuse of medications, unsafe housing.
Abandonment: A dependent adult or elder person who is left alone and is unable to provide for their basic necessities of daily living.

Report of Suspected Dependent Adult/Elder Abuse

Report of Suspected Dependent Adult/Elder FINANCIAL Abuse


Apply for Benefits  Jobs  Medical Coverage

Veterans Services  Report Abuse  Popular Links

 Contact DESS

24-Hour Emergency Numbers
Children's Services - North County
Children's Services - South County
Adult Services - Countywide

Customer Service Center

Butte 211
Dial 211 or Butte211.org

Full list of DESS contacts

 Locations & Hours

Customer Service Center
877.410.8803 (phone only)
Monday - Friday
7:30am to 4:30pm

Excludes Holidays

Butte Community Employment Center - Chico
2445 Carmichael Drive
Chico, CA 95928

Butte Community Employment Center - Oroville
78 Table Mountain Blvd.
Oroville, CA 95965

Office Hours
Monday - Friday
7:30am - 5:00pm

Paradise Library - Paradise  5922 Clark Road Paradise, CA 95969

Hours of operation within the Library are Tuesday and Thursday 12:00 noon - 5:00pm

Excludes Holidays

Full list of DESS locations.


Public Assistance Overpayment
More information about overpayments and notices of overpayment.

Apply for Service Online
Go to C4Yourself.com
Apply in person at one of the Butte Community Employment Centers

Register to Vote Online

Employment and Social Services

202 Mira Loma, Oroville, CA 95965

Shelby Boston
Director/Public Guardian/Public Administrator

Careers with DESS

California Department of Social ServicesCalifornia Department of Social Services
744 P Street, Sacramento CA 95814