Child Support Services

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Welcome to the

Butte County Department of

Child Support Services

Our Mission: Child Support Services and Parents Working Together for Children

Our role is to work directly with families to:

Establish paternity
Establish and enforce child and/or medical support orders and
Monitor payment activity.

We serve any custodial party, non-custodial parent, or other state agency providing services to one of those parties. Families receiving public assistance in Butte County under Title IV-A (TANF/Cal Works), Title IV-E (Foster Care) or Title XIX (Medi-Cal) will have their case automatically referred to Child Support Services (CSS) and are required to cooperate in the effort to establish and enforce child support.

Office Hours:
Monday through Thursday
7:00 a.m. to 6:00 p.m.
Friday 8:00 a.m. to 5:00 p.m.

Telephone Hours:
Monday through Friday
8:00 a.m. to 4:00 p.m.
Phone: 1-866-901-3212
Closed most State and Federal Holidays

Office Location:
78 Table Mountain Blvd.
Oroville, CA 95965

~ HOT TOPICS ~

Security Alert for California Electronic Pay Card (EPC) Users. The California Department of Child Support Services (DCSS) has been alerted to mobile phone applications that may seek personal information from Electronic Pay Card users. Please be aware the Department currently does not use such applications, and instead makes available self-service options to our customers that are well-tested and safe to use. More

PHISHING SCAM REPORTED. It has been reported that a number of Parent/Party Receiving Support (PRS) have received phone calls from someone identifying themselves as being with the State Disbursement Unit and asking about their EPC cards. The caller references the SDU transition from Bank of America. The recipients of these calls are being asked to provide personal information. Never provide any personal information in response to anyone calling and requesting such information.

New E-Benefits California website! This site connects you to applications for Medi-Cal, County Medical Services Program (CMSP), CalFresh (formerly known as Food Stamps) and California Work Opportunity and Responsibility to Kids (CalWORKs) benefits in California. You can apply online! Just pick your county of residence, click on the Go button and you will be a step closer to getting the help you need. Click here

THE CHILD SUPPORT APPLICATION PROCESS GOES AUTOMATED! Effective Tuesday, June 8, 2010, applications in progress, when completed, will be submitted electronically to the LCSA. Please do not mail-in or hand-deliver this application to a Local Child Support Agency. Click Here and Log In.

DCSS (Department of Child Support Services) Strategic Plan