Welcome to Butte County

Butte County is a place of natural beauty with countless opportunities for recreation in both rural and urban environments. Many Butte County residents live in one of the five incorporated towns or cities: Biggs, Chico, Gridley, Oroville or Paradise. Butte County government provides services to residents through 23 diverse departments. Services include elections, road maintenance, public safety, solid waste disposal, and health and human services to name a few.

North Complex Fire West Zone

Cal Fire/Butte County Fire Information Line: 530.538.7826

The Cal Fire/Butte County Fire Call Center is available from 7am-7pm every day. Call 530.538.7826 for the latest fire information.

Online Structure Damage Map

Cal Fire has released a map of properties damaged and destroyed within the North Complex West Zone Fire. View the Online Structure Damage Map.

Rapid Response Drone Imagery

On Sunday, September 13, 2020, the Butte County Sheriff’s Office (BCSO) requested assistance from the Alameda County Sheriff’s Office in providing drone imagery to the public of the areas impacted by the North Complex West Zone Fire.  The Alameda County Sheriff’s Office led an interagency response team from four law enforcement agencies to assist in a rapid aerial assessment of the damaged areas.

On Tuesday, September 15, 2020, the teams arrived in Butte County and immediately began capturing video and photos of the areas affected, based on CAL FIRE’s Damage Assessment Maps.  Over the last three days, in coordination with CAL FIRE Air Operations and the Federal Aviation Administration (FAA), the teams focused on the most heavily impacted areas, Berry Creek and Feather Falls.  In total, the drones captured imagery covering more than 50 square miles of damage. The video and images are now available for public viewing, and can found by visiting the following links:

View 360 Panoramas on a Map

View Before and After Map of Berry Creek Area

View Video Maps of Major Roads

Evacuation Information

Residents are highly encouraged to reach out to friends and family to create a plan for themselves and their animals in the event an evacuation order is issued. Resources are available; however, due to the situation surrounding COVID-19, resources may become limited. 

Butte County Sheriff's Office Call Center- 530.552.3010

The Butte County Sheriff's Office has opened a call center for people without internet access to be able to call and ask questions regarding the status of evacuations in particular areas. Call Center staff can also look up damage assessment maps for those without internet access. The Call Center will be open from 9am-7pm every day. The Butte County Sheriff's Office Call Center can be reached at 530.552.3010.

Butte County Sheriff's Escort into Evacuated Areas

The Butte County Sheriff's Office  has created an online request form to allow residents to request a law enforcement escort into the areas that remain under Evacuation Orders. Residents can also request a law enforcement escort by calling the Butte County Sheriff's Office Call Center at 530.552.3010. Please note escort requests are limited to urgent needs at this time. 

Evacuation Map


Evacuation Orders

Per the Butte County Sheriff's Office, current Evacuation Orders are as follows:

  • Berry Creek above Simmons Road, Brush Creek, Forbestown above Westar Ct and Clipper Mills

An Evacuation Order requires the immediate movement of people out of an affected area due to an imminent threat to life. Choosing to stay could result in loss of life. Staying may also impede the work of emergency personnel. Due to the changing nature of the emergency, an Evacuation Order may be the only warning that people in the affected area(s) receive. 

Evacuation Warnings

Per the Butte County Sheriff's Office, current Evacuation Warnings are as follows:

  • Highway 162 from Bidwell Bar Bridge to Simmons Rd. Simmons Rd. to Big Ridge Rd. including all roads that connect with Simmons Rd. Big Ridge Rd. will remain closed. 
  • Highway 70 from the West Branch bridge north to Pulga Rd. All areas east to the north fork of the Feather River including the community of Yankee Hill and the Big Bend area.
  • Area enclosed by Highway 162 from Miner's Ranch Rd. to Forbestown Rd. to the Butte County line on the north. Swedes Flat Rd. on the south. Miner's Ranch Rd. to Swedes Flat Rd on the west perimeter. County line on the east perimeter. 
  • Highway 162 from Forbestown Rd. north to the Bidwell Bar bridge to include both sides of the roadway. 
  • Areas north of Forbestown Rd. to Lumpkin Rd. including Lake Haven Way and Faye Mar Rd. all of Stringtown Rd. and connecting roads

An Evacuation Warning means that there is a potential threat to life and property and prepares people for a potential Evacuation Order. 

Road Closure Information


Temporary Evacuation Point 

The Temporary Evacuation Point (TEP) located at the Gridley Fairgrounds is now closed. Residents in need of assistance can call the Shelter Hotline or email NorthComplexSheltering@ButteCounty.net

Shelter Hotline

If you are evacuated or in non-congregate shelter, you may call this hotline if you have any questions or concerns. County staff will be answering calls from 8am-8pm.   

Non-Congregate Sheltering Hotline 530.552.6150  

When Returning Home

Health Officer Hazard Advisory

Health and Safety Information-English

Health and Safety Information-Spanish

Food Safety Information

Food Safety Fact Sheet

Well Disinfection & Sampling

Resources and Assistance

Local Assistance Center (LAC): NOW OPEN

A Local Assistance Center (LAC) is a place for residents to connect with the resources needed to recover and rebuild. Local and State agencies along with community organizations will assemble to answer questions about disaster assistance. The LAC opened at 10AM on Tuesday, September 22, 2020 at the Feather River Parks and Recreation Gymnastics Academy located at 1875 Feather River Blvd. LAC hours will be Monday-Friday 10AM-6PM and Saturday 10AM-4PM. 
A Local Assistance Center (LAC) is a place for residents to connect with the resources needed to recover and rebuild. Local and State agencies along with community organizations will assemble to answer questions about disaster assistance. The LAC will open at 10AM on Tuesday, September 22, 2020 at the Feather River Parks and Recreation Gymnastics Academy located at 1875 Feather River Blvd. LAC hours will be Monday-Friday 10AM-6PM and Saturday 10AM-4PM. 

Disaster Assistance

FEMA’s individual assistance program provides grants to help eligible survivors with financial assistance that may include rent, home repair, home replacement and other disaster-related needs such as childcare, medical and dental expenses.

Apply for disaster assistance with the Federal Emergency Management Agency online at www.disasterassistance.gov; by downloading the FEMA app to a smartphone or tablet; or by calling the FEMA Helpline at 800-621-3362 (TTY 800-462-7585) between 7 a.m. and 10:30 p.m. Pacific.

FEMA Three Ways to Apply (White BG)FEMA Three Ways to Apply (Spanish)


Animal Sheltering Hotline: 530.895.0000

When evacuating, take your animals with you. Make sure to bring water, food, bedding, and any containment devices necessary. If you have larger animals or livestock that you are unable to take with you, they should be left in open pastures. Do not leave animals locked in a barn or other large structure. ‬‬‬‬‬Residents are strongly encouraged to make alternative plans for their animals in the event they need to evacuate. Residents with animals currently at the shelter are encouraged to continue to look for alternate housing options for their animals. 

Large Animal Shelter

Camelot Equestrian Park
1985 Clark Road, Paradise

Please note: Camelot will not be accepting animals between the hours of 8pm and 7:30am.

Small Animal Shelters

Old County Hospital
2279 Del Oro and Mono Ste E, Oroville

This shelter is currently at capacity and cannot accept additional animals at this time. 

521 Cal Oak Rd, Oroville

This shelter is currently accepting small, domestic animals between 8:00am and 8:00pm.

NEW: North Complex Fire Unclaimed Animals 

If you feel that your missing pet is on this site please email reunification@nvadg.org. This site is updated daily so please check back often. 


Safe and Well

Mark your self as Safe and Well. After a disaster, letting your family and friends know that you are safe and well can bring your loved ones great peace of mind. This website is designed to help make that communication easier. 

If you need to report a missing person from the fire, call the Butte County Sheriff Missing Person Hotline at 530.538.7671.

LiveHealth Online

Using LiveHealth Online, Anthem Blue Cross Medi-Cal members can visit with a doctor, therapist, psychologist or psychiatrist through live video from a smartphone, tablet or computer. When you can’t see your own doctor, use LiveHealth Online for non-emergency conditions like the flu, fevers, diabetes and pinkeye. Doctors can even send  prescriptions directly to your pharmacy if needed. 

Need help using LiveHealth Online? Call 1-888-LiveHealth (TTY 711). Don’t wait until your next sick day.  Sign up today!

Emotional Wellness

The Disaster Distress Helpline is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This is a toll-free, multilingual, and confidential crisis support service. Call 1.800.985.5990 or text TalkWithUs to 66746 to connect with a trained counselor.

If you or a loved one is experiencing a Behavioral Health Crisis situation, you can reach the Butte County Behavioral Health Crisis Line at 530.891.2810


Thank you to all the community members who have asked how you can help those affected by the fires in Butte County. You can make monetary donations to organizations that assist local residents; however, due to the COVID-19 pandemic, donations of physical items are not able to be accepted at this time. 

North Valley Community Foundation (NVCF) has activated its Wildfire Relief and Recovery Fund. Learn more about the fund and how to donate.