Welcome to Butte County

Butte County is a place of natural beauty with countless opportunities for recreation in both rural and urban environments. Many Butte County residents live in one of the five incorporated towns or cities: Biggs, Chico, Gridley, Oroville or Paradise. Butte County government provides services to residents through 23 diverse departments. Services include elections, road maintenance, public safety, solid waste disposal, and health and human services to name a few.

Camp Fire Information

Incident Update Information:

 Disaster Recovery Center Information: 

  • Open each day: 9 a.m. - 7 p.m.
  • 1982 E. 20th Street, Chico, CA 95928
  • All residents and businesses impacted can go to www.disasterassistance.gov and register right away. Registration with FEMA can be also done by calling (800) 621-FEMA (3362). 

Public Information Lines

  • The Fire Public Information Line: 530.538.7826 
  • Red Cross Public Information Line: 855.558.1116 

Camp Fire Structure Status Map

Camp Fire Interactive Online Evacuation Map

Camp Fire Health Information:

News Releases

Current Evacuation Orders (per 11/16, 7pm incident report):

  • East Bound Hwy 162/Oro Quincy Hwy at Forbestown Rd east to Mountain House Road/4 Mile Ridge Road, including the communities of Berry Creek, Brush Creek, Mountain House and Bloomer Hill.
  • Paradise, Magalia, Concow, Butte Creek Canyon, and Butte Valley
  • Powellton zone
  • Lovelock zone
  • Stirling zone, Stirling City and Inskip
  • North Coutelenc zone
  • North Fir Haven zone
  • Nimshew zone
  • Carnegie/Colter zone
  • South Firhaven zone
  • South Coutelenc zone
  • North Pines zone
  • South Pines zone
  • Old Magalia zone
  • Lower Pentz zone
  • Morgan Ridge zone
  • Lower Clark zone
  • Butte Creek Road
  • Centerville Road
  • Concow
  • Pulga
  • Yankee Hill
  • Morgan Ridge
  • Skyway from lower Paradise to the Chico city limits
  • Highway 70 from Pulga to West branch Feather River Bridge
  • All of Clark Road and all of Pentz Road, south to highway 70, everything west to highway 99 and south to highway 149 including all of Butte Valley
  • Shippee Road from Highway 149 to Highway 99
  • Cherokee Road to Highway 70 to Lake Oroville south to Table Mountain Blvd.
  • Doe Mill Road south at Village Drive is closed. Santos Ranch Road., Wilder Drive, and Autumn Lane will remain closed.

A PDF map of the Paradise and Upper Ridge Evacuation Zones is available on the Butte County OEM website.

Evacuation Warnings:

  • Little Chico Creek Area (north)
  • The area north of Ten Mile House Rd is open to Forest Ranch Rd.

Evacuation Shelter Information:

The following Shelters are support by the American Red Cross:
  • Glenn County Fairgrounds (221 E Yolo St, Orland, CA 95963)

Full/No Longer Accepting Additional Evacuees

  • Yuba-Sutter Fairground (442 Franklin Ave, Yuba City, CA 95991)
  • Butte County Fairgrounds (199 E Hazel St, Gridley, CA 95948)
  • Oroville Nazarene Church (2238 Monte Vista Ave, Oroville, CA 95966)
  • Neighborhood Church (2801 Notre Dame Blvd, Chico, CA 95928
  • Bidwell Jr. High School (2376 North Ave, Chico CA 95926)

If assistance is needed in evacuating, call 9-1-1.

Animal Shelter Information:

When evacuating, take your animals with you. Make sure to bring water, food, bedding, and any containment devices necessary. If you are unable to take large animals, leave them in open pastures and leave food out. DO NOT lock them up in a barn. ‬‬‬‬

Finding Pets and Helping Animals in Evacuation Zones
Contact North Valley Animal Disaster Group at 530.895.0000 to report lost pets. They are currently inundated with calls. If you receive a busy signal, call back later.  You can also contact them to have them care for animals still located in an evacuation zone.

Donations and Volunteering

We appreciate all the donated pet food and supplies. To best serve the animals and meet their needs, we would appreciate monetary donations instead of supplies. You can donate here. Thanks to all the wonderful community members, we have plenty of volunteers to help care for the animals right now.  We appreciate all the community support!

Finding Loved Ones

We encourage residents to check http://safeandwell.org , and to check with family and friends.

The Butte County Sheriff's Office has established a Missing Persons Call Center to provide and receive information about persons that are currently missing as a result of the Camp Fire. The call center will be staffed from 8:00 am to 8:00 pm. You are urged to call even if you have already reported a friend or family member missing so that detectives can advise you on the status of the case. If you have located a missing person that you previously reported, please call to report that as well.

Missing Person Call Center Phone Numbers:

  • 530.538.6570
  • 530.538.7544
  • 530.538.7671
If you are unable to call during those hours please email: infosheriff@buttecounty.net 

Camp Fire Missing Persons List

If you see anyone on the list who is no longer missing please call or email the Missing Person Call Center so their name can be removed. 

Missing Persons List

The Disaster Distress Helpline

A 24/7, 365-day-a--year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1.800.985.5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

Non-Emergency Medical Assistance

  • LiveHealth Online: If you are impacted by the Camp Fire, Anthem Blue Cross partnered with LiveHealth Online to help you see a doctor 24/7 for non-emergency conditions through live video from a smartphone, tablet or computer at no cost through November 18, 2018. Doctors can send prescriptions directly to your pharmacy if needed. Sign up at www.livehealthonline.com or download the free LiveHealth Online mobile app and select Help for Wildfires Medical to see a doctor.

Donations

Monetary Donations:

Supply Donations

At this time, please consider making a monetary donation. Shelters and drop-off locations are overwhelmed with material donations.

Supplies for Evacuees

The location to pick-up supplies is the Oroville Municipal Auditorium (1200 Myers Street, Oroville). Individuals will be able to access clothing, pet goods, and small appliances from 8:00 am-5:00 pm, Monday through Saturday.

United Way of Northern California (UWNC) is accepting applications for emergency cash assistance from those who lost their homes in the Camp Fire. These will be one-time grants designed to help with urgent basic necessities such as food, gas and clothing. Amounts given will depend on need and available resources. UWNC cannot guarantee that all applicants will receive funding.

Volunteers

  • Caring Choices is coordinating volunteers. If you would like to volunteer please complete an application at www.caring-choices.org. They have been flooded with applications and are processing them as quickly as they can.
  • You can also sign-up to volunteer for the American Red Cross at their website.

Work Space for Businesses

Chico Start is offering office space for businesses displaced by the fire needing a temporary space to work. Chico Start has phones, WiFi, desks, phone booths, in the co-working space. To make arrangements, Contact Tim at tim@chicostart.com or 530.924.5070.

Water Boil Advisories:

There are boil water advisories in place for customers of the following water districts/systems:

  • Paradise Irrigation District
  • Del Oro Water Company
  • Big Bend Mobile Home Park
  • Gran Mutual Water Company
  • Blue Oak Terrace Mutual Water System
  • Forest Ranch Mutual Water Company
  • Forest Ranch Charter School
  • Meadowbrook Oaks Mobile Home Park
  • Forest Knolls water system
  • Mountain Village water system
  • Hartley Mutual Water

These customers are advised to use boiled tap water or bottled water for drinking, brushing teeth & cooking purposes as a safety precaution. Instructions: Boil all water for 1 min (rolling boil) & let water cool before drinking. Use boiled or bottled water for drinking.

Mail Service Disruption

Due to the Camp Fire the following Post Offices are closed due to mandatory evacuations:

  • Magalia, 14146 Skyway, CA 95954-9998
  • Stirling City, 16939 Skyway, CA 95978-9998
  • Paradise, 6469 Clark Rd, CA 95969-9998
  • Forest Ranch, 15517 Nopel Ave, CA 95942-9998
Customers may pick up their mail at the following alternate location. Chico Midtown (Hours: M – F, 8 a.m. – 5 p.m.), 141 W 5th Street, CA 95928. Customers must have a valid ID to pick up their mail. 

The Berry Creek Post Office is closed. Customers are directed to go to the Oroville Post Office, 1735 Robinson St., Oroville, CA 95965-9998. Hours of Operation:  Mon-Fri 8:30 am-5:00 pm; Sat  9:00 am – 1:00 pm

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Emergency Mass Notification 

Sign up for Butte County Emergency Mass Notifications Online.

Emergency Mass Notification

Contact the Butte County Sheriff's Office, infosheriff@buttecounty.net if you have trouble registering your address for notifications.

Preparing for Evacuation - Stay Prepared

Plan for Animal Evacuation

Before any type of emergency occurs, have a plan in place for evacuation of your animals. Research possible locations for you and your pets to go and keep an updated list of friends who live outside of the area that might be able to care for your animals.

Build a Go Bag!

A Go Bag contains items that should sustain you for 72 hours in the event of emergency or evacuation. Every member of your family should have their own Go Bag. Store your Go Bag where you feel it is most accessible if you have to leave your home or work with very short notice. Learn which items to include in your Go Bag and how to maintain your bag.

Make a Family Communication Plan Tonight

Family Communication Plan

Being prepared for an emergency is always a good idea. Today, it is especially important. Your family may not be together if an the Evacuation Warning is upgraded to an Immediate Evacuation Order, so it is important to think develop a Family Community Plan. Use these resources from FEMA.

News
 EmergencyContacts

Call 911 for Police, Fire or Medical emergencies.

Child Abuse
800.400.0902 or
530.538.7882 

24 Hour Domestic Violence Help
800.895.8476 or
530.343.7711

Rape Crisis
800.656.4673 or
530.343.7273

Elder Abuse
800.664.9774

Mental Health Crisis
800.334.6622 or
530.891.2810

Victim/Witness Program
530.538.7340 or
530.891.2812