Welcome to Butte County

Butte County is a place of natural beauty with countless opportunities for recreation in both rural and urban environments. Many Butte County residents live in one of the five incorporated towns or cities: Biggs, Chico, Gridley, Oroville or Paradise. Butte County government provides services to residents through 23 diverse departments. Services include elections, road maintenance, public safety, solid waste disposal, and health and human services to name a few.

Possible Public Safety Power Shutoff (PSPS) Wednesday, October 23

Pacific Gas and Electric Company (PG&E) teams have been monitoring a dry, offshore wind event. This afternoon (10/21/19), the company began its 48-hour advance notifications to customers that it may be proactively turning power off for safety and conducting a Public Safety Power Shutoff (PSPS) on late Wednesday evening.

 The potential safety shutoff is planned for varying start times depending on location beginning Wednesday evening and is expected to affect approximately 209,000 customers and may impact portions of 15 counties in the Sierra Foothills and the North Bay, including Amador, Butte, Calaveras, El Dorado, Lake, Mendocino, Napa, Nevada, Placer, Plumas, San Mateo, Sierra, Sonoma, Sutter, and Yuba.

 Customer notifications via text, email and automated phone call began this afternoon, approximately 48 hours prior to the potential de-energization. Customers enrolled in the company’s Medical Baseline program who do not verify that they have received these important safety communications will be individually visited by a PG&E employee with a knock on their door when possible. A primary focus will be given to those customers who rely on electricity for critical life-sustaining equipment.

Before an Outage:

  • Create a safety plan for all members of your family, including pets.
  • Prepare an emergency supply kit with enough water and nonperishable food to last your household one week. 
  • Determine if your landline will work during an outage.
  • Keep mobile phones and other devices charged
  • If you have a generator, make sure you know how to operate it safely
  • Have flashlights available, avoid using candles
  • Have a battery-powered or crank radio
  • Stock up on the right batteries for items you rely on. 
  • Keep cash on hand and a full tank of gas. ATMs and gas stations may not be available during an outage
  • Learn how to manually operate your garage door or any other door that operates with electricity
  • Talk with your building manager if you live or work in a building that has elevators or electronic key card access to understand how they will deal with a possible multi-day outage. 

During an Outage:

  • Keep freezers and refrigerators closed. The refrigerator will keep food cold for about four hours. A full freezer will keep the temperature for about 48 hours. Use coolers with ice if necessary. Monitor temperatures with a thermometer.
  • Maintain food supplies that do not require refrigeration.
  • Avoid carbon monoxide poisoning. Generators, camp stoves, or charcoal grills should always be used outdoors and at least 20 feet away from windows. Never use a gas stove top or oven to heat your home.
  • Check on your neighbors. Older adults and young children are especially vulnerable to extreme temperatures.
  • Go to a community location with power if heat or cold is extreme.
  • Turn off or disconnect appliances, equipment, or electronics. Power may return with momentary “surges” or “spikes” that can cause damage.

After an Outage:

  • When in doubt, throw it out! Throw away any food that has been exposed to temperatures 40 degrees or higher for two hours or more, or that has an unusual odor, color, or texture.
  • If the power is out for more than a day, discard any medication that should be refrigerated, unless the drug’s label says otherwise. If a life depends on the refrigerated drugs, consult a doctor or pharmacist and use medicine only until a new supply is available.

Helpful Links

Know the proper food safety precautions to take before, during and after a power outage.

For more info on how to prepare for PSPS:  www.safetyactioncenter.pge.com

 

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Call 911 for Police, Fire or Medical emergencies.

Child Abuse
800.400.0902 or
530.538.7882 

24 Hour Domestic Violence Help
800.895.8476 or
530.343.7711

Rape Crisis
800.656.4673 or
530.343.7273

Elder Abuse
800.664.9774

Mental Health Crisis
800.334.6622 or
530.891.2810

Victim/Witness Program
530.538.7340 or
530.891.2812