Welcome to Butte County

Butte County is a place of natural beauty with countless opportunities for recreation in both rural and urban environments. Many Butte County residents live in one of the five incorporated towns or cities: Biggs, Chico, Gridley, Oroville or Paradise. Butte County government provides services to residents through 23 diverse departments. Services include elections, road maintenance, public safety, solid waste disposal, and health and human services to name a few.

North Complex Recovery Information

North Complex Recovery Information is available at www.ButteCountyRecovers.org/NorthComplex 

Public Safety Power Shutoff

Public Safety Power Shutoff

Due to high fire-risk conditions, PG&E plans to turn off power for safety in portions of Butte County on Wednesday, October 21. More information is available at www.pge.com/pspsupdates

Community Resource Centers

PG&E opens Community Resource Centers in areas affected by a shutoff. These centers offer ADA-accessible restrooms and hand-washing stations, medical equipment charging, device charging, Wi-Fi, bottled water and snacks. Indoor centers also offer air-conditioning or heating, seating and ice. PG&E is planning to open Community Resource Centers at the following locations on Thursday October 22, 2020. CRC hours will be 8AM-10PM.

  • Bird Street School- 1421 Bird Street, Oroville
  • American Veterans Store-15474 Forest Ranch Way, Forest Ranch
  • Paradise Lutheran Church- 780 Luther Drive, Paradise
  • Magalia Pines Baptist Church- 14098 Skyway Rd, Magalia 

Before an Outage:

  • Create a safety plan for all members of your family, including pets.
  • Prepare an emergency supply kit with enough water and nonperishable food to last your household one week. 
  • Determine if your landline will work during an outage.
  • Keep mobile phones and other devices charged
  • If you have a generator, make sure you know how to operate it safely
  • Have flashlights available, avoid using candles
  • Have a battery-powered or crank radio
  • Stock up on the right batteries for items you rely on. 
  • Keep cash on hand and a full tank of gas. ATMs and gas stations may not be available during an outage
  • Learn how to manually operate your garage door or any other door that operates with electricity
  • Talk with your building manager if you live or work in a building that has elevators or electronic key card access to understand how they will deal with a possible multi-day outage. 

During an Outage:

  • Keep freezers and refrigerators closed. The refrigerator will keep food cold for about four hours. A full freezer will keep the temperature for about 48 hours. Use coolers with ice if necessary. Monitor temperatures with a thermometer.
  • Maintain food supplies that do not require refrigeration.
  • Avoid carbon monoxide poisoning. Generators, camp stoves, or charcoal grills should always be used outdoors and at least 20 feet away from windows. Never use a gas stove top or oven to heat your home.
  • Check on your neighbors. Older adults and young children are especially vulnerable to extreme temperatures.
  • Go to a community location with power if heat or cold is extreme.
  • Turn off or disconnect appliances, equipment, or electronics. Power may return with momentary “surges” or “spikes” that can cause damage.

After an Outage:

  • When in doubt, throw it out! Throw away any food that has been exposed to temperatures 40 degrees or higher for two hours or more, or that has an unusual odor, color, or texture.
  • If the power is out for more than a day, discard any medication that should be refrigerated, unless the drug’s label says otherwise. If a life depends on the refrigerated drugs, consult a doctor or pharmacist and use medicine only until a new supply is available.

Helpful Links

Emergency Mass Notification 

Sign up for Butte County Emergency Mass Notifications Online.

Emergency Mass Notification

Contact the Butte County Sheriff's Office, infosheriff@buttecounty.net if you have trouble registering your address for notifications.

Preparing for Evacuation - Stay Prepared

Plan for Animal Evacuation

Before any type of emergency occurs, have a plan in place for evacuation of your animals. Research possible locations for you and your pets to go and keep an updated list of friends who live outside of the area that might be able to care for your animals.

Build a Go Bag!

A Go Bag contains items that should sustain you for 72 hours in the event of emergency or evacuation. Every member of your family should have their own Go Bag. Store your Go Bag where you feel it is most accessible if you have to leave your home or work with very short notice. Learn which items to include in your Go Bag and how to maintain your bag.

Make a Family Communication Plan Tonight

Family Communication Plan

Being prepared for an emergency is always a good idea. Today, it is especially important. Your family may not be together if an the Evacuation Warning is upgraded to an Immediate Evacuation Order, so it is important to think develop a Family Community Plan. Use these resources from FEMA.

Butte County Stabilization Program

Businesses and Community Organizations throughout Butte County face extreme challenges as a result of the impacts of COVID-19. In an effort to ease these challenges and assist in the stabilization of our local economy, the Butte County Board of Supervisors approved the Butte County Stabilization Program on August 11, 2020, allocating $6.1 million towards grants for for-profit businesses of 10 or fewer employees and non-profit community organizations. Please see the following for eligibility and application information: 

Butte Non-Profit Stabilization Program (Non-Profit Community Organizations)

Applications open: Now-September 21, 2020


Butte Business Stabilization Program (For-Profit Businesses)

Applications open September 15, 2020- October 5, 2020






COVID-19 Information

Butte County Reopens

As Butte County begins to reopen from restriction in place from the Governor's "Stay at Home" order for both residents and low-risk and high-risk businesses, information will be posted on the Butte Reopens website. Reopening information will be updated as we move forward, and is important to limit and slow the spread of COVID-19 in our county.

COVID-19 in Butte County

For the number of confirmed cases in Butte County, visit the Butte County Public Health COVID-19 website, which is being updated regularly by 4PM Monday through Friday.

For all local information regarding COVID-19, also known as the Coronavirus, visit the Butte County Public Health COVID-19 page. For statewide information, visit California Coronavirus (COVID-19) Response.

COVID-19 Information Line

  • In an effort to keep the public as informed as possible, Butte County has established a call center to answer questions regarding COVID 19. The call center will be staffed 8AM-5PM, Monday - Friday. 
    • Members of the public with questions about COVID-19 in Butte County are encouraged to call 530.552.3050
  • Butte County residents can dial 2-1-1 (24/7) or text their zip code to 898211 for information and updates. The text line is available Monday-Friday, 7:30 am to 6 pm. 

Guidance Documents for COVID-19

All community sectors are asked to review and implement COVID-19 illness prevention guidance.

Guidance from the Centers for Disease Control (CDC)
Guidance from the California Department of Public Health


The Butte County Office of Education (BCOE) announced on April 1st that schools will transition to distance learning for the rest of the 19/20 school year. Read the full press release here.

Counseling and Mental Health Supports
BCOE, in partnership with Chico Unified School District, is engaging the services of Care Solace, an online resource for accessing mental health services, resources, and virtual therapy options. More information on these services will be available on the BCOE website soon.

Food and Nutrition Services
Meals for students will continue to be distributed throughout the county. Please refer to your district’s website or Facebook page for locations, days and times for meal distribution. In many cases, families will be able to pick up meals twice a week for multiple days. You may also check the Butte County Office of Education website: bcoe.org for a convenient map of distribution locations.

Food Safety and Access

The United States Department of Agriculture (USDA) has compiled a list of frequently asked questions related to COVID-19.

The Chico Chamber of Commerce has compiled a list of business resources which also lists local restaurants that are open for take-out and/or delivery.


The California Public Utilities Commission (CPUC) has put together information on what they and the utilities under their jurisdiction are doing to support communities.

County Department Operations

The County of Butte has adjusted its public facing operations of various departments. See this comprehensive list of Departments who have modified their services and continue to provide remote access. 

Butte County is committed to serving the community to the fullest extent possible while following recommendations for public safety.

Assistance for Employees and Employers

The State has generated a user friendly website for COVID-19, which includes a page for employment. Also see, the Employment Development Department's Coronavirus 2019 (COVID-19) FAQs.

All businesses should encourage employees to stay home if sick and follow guidance from the Centers for Disease Control and Prevention (CDC) on Keeping Workplaces, Homes, Schools or Commercial Establishments Safe (pdf).

California is working to support people financially affected by the COVID-19 outbreak. Learn more in this chart of benefits available for workers affected by COVID-19.

The state has removed waiting periods for unemployment and disability insurance for Californians who lose work as a result of the COVID-19 outbreak, and published resources for workers affected by COVID-19.

The state has also extended the state tax filing deadline to July 15, 2020 for all California taxpayers.

The Alliance for Workforce Development established a dedicated phone line and email for businesses to call with questions. The business service representatives will answer questions and direct businesses to available resources.

Butte College Small Business Development Center Online Marketing Webinar 
Strategies for Restaurants to Survive in 2020 (Roadmap to Recovery)
Wednesday June 17, 2020 at 10:00AM

COVID-19 Business/Employer Information
Phone: 530.616.0563
Email: Covid19employer@ncen.org 
Online Chat: www.afwd.org 
Hours: Monday - Friday 8am to 5pm 

Small Business Assistance

The U.S. Small Business Administration is offering low-interest federal disaster loans for working capital to small businesses suffering substantial economic injury as a result of the Coronavirus (COVID-19). Butte County is officially included in the disaster declaration for SBA Economic Injury Disaster Loans.

  • Any such Economic Injury Disaster Loan assistance declaration issued by the SBA makes loans available statewide to small businesses and private, non-profit organizations to help alleviate economic injury caused by the Coronavirus (COVID-19).
  • SBA’s Economic Injury Disaster Loans offer up to $2 million in assistance and can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing.
  • These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. The interest rate is 3.75% for small businesses. The interest rate for non-profits is 2.75%.
  • SBA offers loans with long-term repayments in order to keep payments affordable, up to a maximum of 30 years. Terms are determined on a case-by-case basis, based upon each borrower’s ability to repay.

Application Process

Businesses may apply directly to the Small Business Administration at https://disasterloan.sba.gov/ela. For questions related to application, or for more information on disaster assistance, you can reach SBA’s Customer Service Center at (800) 659-2955 (TTY: 1-800-877-8339) or email mailto:disastercustomerservice@sba.gov.

* Businesses can work directly with the Butte College Small Business Development Center to complete applications. Visit them online or call 530.895.9017

How to Volunteer

California Volunteers has compiled a list of ways you can safely help your community.

Mental Wellness

If you’re feeling stressed or nervous during these days of COVID-19, you’re not alone. Uncertainty and the sense of not being safe — not to mention physical distancing, round-the-clock news and empty grocery shelves — are stressful. What you’re feeling is common around the world.

While practicing physical distancing, there are easy self-care strategies that can help reduce feelings of depression and anxiety, or prevent anxiety before it even starts.

  1. Eat healthfully to keep your body in top working order.
  2. Exercise reduces symptoms of depression and anxiety, whether we’re working out at home or taking a solo jog around the neighborhood.
  3. Practice relaxation therapy. Focusing on tensing and relaxing muscle groups can help you relax voluntarily when feeling overwhelmed, stressed or anxious.
  4. Let light in. For some people, increased exposure to light can improve symptoms of depression. If you can, open the shades and let more sunlight in.
  5. Be kind to yourself! Treat yourself with the same compassion you would a friend.
  6. Stay connected. Even if you can’t get together face-to-face, you can stay connected to friends, family and neighbors with phone calls, text messages, video chats and social media. If you’re feeling lonely, sad or anxious, reach out to your social support networks. Share what you are feeling and offer to listen to friends or family members about their feelings. We are all experiencing this scary and uncertain time together. This list of available online resources can help Seniors who may not be familiar with the many apps available to stay connected
  7. Monitor media consumption. While you might want to stay up-to the minute with COVID-19 news, too much exposure can be overwhelming. Balance media consumption with other activities you enjoy, such as reading, cooking or listening to music.

Self-care doesn’t require you to go outside or spend a lot of money. Adding small changes to your routine can make a big difference to your overall mood and well-being. Visit Butte County Behavioral Health for more information on local resources available to you.


Call 911 for Police, Fire or Medical emergencies.

Child Abuse
800.400.0902 or

24 Hour Domestic Violence Help
800.895.8476 or

Rape Crisis
800.656.4673 or

Elder Abuse

Mental Health Crisis
800.334.6622 or

Victim/Witness Program
530.538.7340 or